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The Boiler Company UK - utterly useless!! have cancelled MY DD


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Earlier this year I entered into a service agreement with a company to maintain my central heating boiler. Not British Gas .

A direct debit was set up .

 

Late in the summer they called to arrange my yearly boiler service and a date and time set.

 

Since then I have had to wait in for them three times and no engineer has arrived.

 

Today I advised them by e-mail that I have cancelled the D/D due to ther incompetence.

Are there any more steps I should take

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If you care to name the company we can move you to the correct forum Oldwoman......this is not the correct thread for your problem and you will not get any advice here.

 

PS Welcome to CAG

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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own thread created

please continue to post here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

I received a letter from the Boiler company at the end of November informing me that I owed them £50.97 as I had ended my contract with them .

 

I rang them to explain (all over again)my reason for this action.

Namely the failure of three engineers to turn up.

 

A rather abrupt young woman told me that the accounts department was not available and that I had terminated a signed agreement and that I would receive a call within24 hours.

 

Surprise surprise no call,

 

I called again and informed them that unless I received an apology I would take action against them through the Small Claims Court.

 

Within a matter of minutes I received a phoned apology, an email to that effect and a letter of apology the following day.

 

Motto : Do not be bullied by this company.

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who was?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So what happened to the £50.97 ?

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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who was?[/quote

As an elderly customer I felt as if was being bullied. Their correspondence could have worried someone who was perhaps less confident of their rights and I just want to get this point across.

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I meant who was the bullier...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry for being thick there its up the top anyway!!

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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