Jump to content


  • Tweets

  • Posts

    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen.   DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free. 
    • As the electric carmaker sees sales fall and cuts jobs, we take a closer look at its problems.View the full article
    • Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this? Every day is a school day.
    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Lowell claimform - old Shop Direct CAT debt***Claim Dismissed***


The_Debt_Man
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2342 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Ok thanks ;)

 

I'll have another try at a witness statement.

 

Using their one as a sort of guide, it seems like the witness statement is just saying the string of events.

But that's what I thought I did wrong with the one I sent you.

Link to post
Share on other sites

Yes but you was going to use that as your initial defence... you had not got to witness statement stage.....we advised otherwise.....a defence is a defence and a witness statement is a witness statement two different beasts.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks again andy

 

I've just sent you the witness statement i sent you the last time as i think it was confusing that the subject had "defence" (i replied to an old pm from you).

 

Although ill need to modify it now we have their witness statement.

 

Do you think im on the right track?

 

I've just added a bit more to my witness statement and sent it to you.

 

I'm struggling a bit with my closing statement and could really use your help ;)

 

Here's my witness statement so far:

 

IN THE xNAME OF COURTx COUNTY COURT

 

Claim No. XXXXXXXX

 

BETWEEN:

LOWELL PORTFOLIO I LDT

Claimant

- and –

Defendant

X MY NAME X

 

_________________________ ________

 

WITNESS STATEMENT OF X MY NAME X

_________________________ ________

 

 

 

I X MY NAME X of X MY ADDRESS X being the Defendant in this case will state as follows;

 

 

1. I make this Witness Statement in support of my defence in this claim. The matters set out below are within my own knowledge, except where I indicate to the contrary.

 

2. On X DATE X I received a Court Claim Form stating that LOWELL Portfolio Ltd was requesting the sum of £3,190.05

 

3. On x DATE x I made a written CCA Request to the Claimant and a CPR 31:14 request to the Claimants solicitors, xxxxxxxxxxxxxxxxx of xxxxxx address xxxxxxxxxxxx requesting that the Claimant/And Claimants Solicitors provides copies of all documents mentioned in the statement of case.[EXHIBIT A]

 

4: On x DATE x I received a letter [EXHIBIT B] from the Claimants Solicitors stating they have requested the copy agreement, statements and default notices from the original creditor and they would forward them on to me upon receipt. This was never don’t and I’m still waiting for all the documents.

 

5: on x DATE x I received a call from mediation but this could not complete as I still haven’t received any of the requested documents from the claimant nor the claimants solicitors.

 

6. on x DATE x I received a witness statement from the claimant.

The claimant still has not provided a signed agreement or any original documents and instead provided an unsigned agreement and some screen captures from a computer.

 

7: Therefore I believe the claimant NEED A CLOSING STATEMENT

 

 

Statement of Truth

 

I, XXXXXX, the Defendant, believe the facts stated within this Witness Statement to be true.

 

 

Signed: _________________________ _______

 

Dated:

 

Take a look at one I have drafted.......

 

[ATTACH=CONFIG]68881[/ATTACH]

 

 

Thanks again andy (i should have this as my sig...lol)

 

 

Ill see if i can modify it a bit and upload it.

 

I think ill need to remove all the parts about it being stayed and parts about the claim being two and half years but i think ill be able to work with it.

Link to post
Share on other sites

Take a look at one I have drafted.......

Witness statement Lobster.pdf

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Obviously it will have to be edited to suit..its for another claim:wink:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

I meant its a good statement to modify....lol

 

What should i say about paragraph 9:

 

THE DEFENDANTS DEFENCE

 

9. A Defence was filed by the Defendant in which puts the Claimant to strict proof of the

amount claimed. The Defendant denies receiving the Default Notice and the Notice of

Assignment and states he made a request for a copy of the Agreement under Section 78

Consumer Credit Act 1974 and under CPR 31 but the Claimant has not complied with her

request.

 

10. The Defendant also denies entering into this Agreement with the Assignor and denies owing

any monies to the Claimant.

 

CLAIMANT'S RESPONSE TO THE DEFENCE

11. The Claimant confirms a number of letters were sent to the Defendant since assignment of

the debt confirming details of the account and encouraging the Defendant to contact the

Claimant with a view to discussing repayment of the account. Copies of the reconstituted

letters sent to the Defendant are exhibited hereto at ("GN5").

 

12. In the interests of communicating with the Defendant, and in compliance with the Data

Protection Act 1998, the Claimant used its internal tracing systems to verify whether the

Defendant was being contacted at the correct address. This confirmed that the Defendant is

an resident at from 26 April 2016.

 

 

All correspondence from the Claimant after this date was sent to the Defendant's current

address however the Defendant failed to contact the Claimant and or reply to

correspondence.

 

 

The previous addresses the Claimant has for the Defendant are:

 

in 9 they are already admitting that i've requested to see the agreement but then dismiss it and speak about how they traced me from the addresses i've lived at.

 

I just wanted to upload what i've been doing so far to make sure i'm going the right was as its taking me a lot longer than i thought it would...lol and i don't want it to be a waste of time ;)

Witness statement.pdf

Link to post
Share on other sites

Well your defence point 9 stands .....if your agreement is pre April 2007 then a recon cant be used to enforce the agreement...a recon can only used to reply to a section 77/78 request...as section 127 of the CCA1974 applies to pre 2007 agreements.The changes made by the CCA2006 which repealed parts of CCA1974 was not retrospective...only for agreements post April 2007.

 

Your point 10 is nonsense...lose it...they are the assignee and bought the debt so its irrelevant that you never entered into an agreement with them.

 

As for their points 11/12 well you know whether they sent them or not but both are irrelevant to the claim...they have either provided a valid Notice of Assignment or not.

 

I would include points 1/2/3 from the example I have provided...they are applicable to all claims made by a DCA.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

thanks andy

 

The paragraphs i posted (9. 10. 11. 12.) are from Lowell's witness statement not mine.

 

I'm trying to reply to all the points in Lowell's witness statement so it doesn't look like i'm trying to avoid anything.

 

Or can i just reply to some of them?

Link to post
Share on other sites

Ah okay...I misunderstood ...just respond to the points that are relevant in refuting their statement and which strengthen your arguments.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Well your defence point 9 stands .....if your agreement is pre April 2007 then a recon cant be used to enforce the agreement...a recon can only used to reply to a section 77/78 request...as section 127 of the CCA1974 applies to pre 2007 agreements.The changes made by the CCA2006 which repealed parts of CCA1974 was not retrospective...only for agreements post April 2007.

 

Your point 10 is nonsense...lose it...they are the assignee and bought the debt so its irrelevant that you never entered into an agreement with them.

 

As for their points 11/12 well you know whether they sent them or not but both are irrelevant to the claim...they have either provided a valid Notice of Assignment or not.

 

I would include points 1/2/3 from the example I have provided...they are applicable to all claims made by a DCA.

 

Sorry i've just re read your post.

 

According to their witness statement the agreement was entered into 20 December 2006.

 

What is a recon ?

 

Also im down to this part of lowells witness statement:

 

22. The Claimant denies that the Defendant's Defence carries any prospect of successfully

defending the claim. The Defendant has failed to explain or evidence:

bac... Who Why Why,she she if not shfailed ^^^ld^not storesponsible raise have to herrepay dispute for accruing the money withthe the she debt Claimant has had the before benefit theof Claimant ; issued

proceedings in this matter

 

23. The Defendant's position is particularly tenuous, as the evidence exhibited by the Claimant

nullifies her Defence.

 

24. The Claimant respectfully submits that the Defendant's Defence is without merit and

untenable.

 

25. The Defendant has failed to provide proof of the matters now relied upon in her Defence.

ORDER SOUGHT

 

26. The account was purchased in good faith, and as far as the Claimant is aware, the debt is due

and owing.

 

27. We confirm that the Claimant has the legal right to bring these proceedings against the

Defendant and that the full amount claimed in the Particulars of Claim remains due and

outstanding to the Claimant.

 

28. The Claimant avers that the Defence has no reasonable prospects of success and the

Claimant respectfully requests that the Defendant's Defence be struck out pursuant to CPR

3.4(2) (a) and judgment be awarded in favour of the Claimant plus costs. The costs of which

will be confirmed by the advocate at the hearing.

 

STATEMENT OF TRUTH

 

I believe the facts stated in this Witness Statement are true

 

Can you see anything i should be arguing here as i think it all been said enough throughout my witness statement ?

 

How's this ?

 

Also when posting off my witness statement do i need to include any of the documents from Lowell's witness statement that i've refereed to of will they just look at there statement to see what document i'm speaking about?

WS Witness statement.pdf

Link to post
Share on other sites

A reconstituted version of the agreement...a recon of the original but not executed or signed by yourself.

 

Also im down to this part of lowells witness statement:

 

22. The Claimant denies that the Defendant's Defence carries any prospect of successfully

defending the claim. The Defendant has failed to explain or evidence:

bac... Who Why Why,she she if not shfailed ^^^ld^not storesponsible raise have to herrepay dispute for accruing the money withthe the she debt Claimant has had the before benefit theof Claimant ; issued

proceedings in this matter \

 

That is their opinion and is hear say by some paralegal thats why its important to include my point 1 from the example...that counters all hearsay

 

23. The Defendant's position is particularly tenuous, as the evidence exhibited by the Claimant

nullifies her Defence.

 

Again their opinion..irrelevant

 

24. The Claimant respectfully submits that the Defendant's Defence is without merit and

untenable.

 

Repeat of the above and sounds fancy litigious...so is their claim

 

25. The Defendant has failed to provide proof of the matters now relied upon in her Defence.

ORDER SOUGHT

 

And they have failed to provide the agreement on which their claim relies...a recon is no use on your agreement..must be the signed original

 

26. The account was purchased in good faith, and as far as the Claimant is aware, the debt is due

and owing.

 

Hope you have included my point 2 from the example..this deals with the above..they have bought the debt for probably 10p in the £1 of debt..so in effect you probably only owe half of what they claim as they have not suffered a financial loss.

27. We confirm that the Claimant has the legal right to bring these proceedings against the

Defendant and that the full amount claimed in the Particulars of Claim remains due and

outstanding to the Claimant.

 

See above

 

28. The Claimant avers that the Defence has no reasonable prospects of success and the

Claimant respectfully requests that the Defendant's Defence be struck out pursuant to CPR

3.4(2) (a) and judgment be awarded in favour of the Claimant plus costs. The costs of which

will be confirmed by the advocate at the hearing.

 

The defendant avers that the claimants claim has no reasonable prospects of success not being able to disclose the very agreement that their claim relies upon and therefore the defendant respectfully requests that claimants claim is struck out pursuant to CPR 3.4(6) and costs awarded to the defendant which will be confirmed by a bill of costs at the hearing

 

STATEMENT OF TRUTH

 

I believe the facts stated in this Witness Statement are true

 

Can you see anything i should be arguing here as i think it all been said enough throughout my witness statement ?

 

Regards

 

Andy

 

I see you have still not included my points 1/2/3/ from the example I have already provided. ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

I see you have still not included my points 1/2/3/ from the example I have already provided. ?

 

I think i've included everything now.

 

Will i need to post off some of the documents from lowell's witness statement?

 

 

 

Thanks again Andy i couldn't have done all this without you ;)

Witness statement XXX.pdf

Link to post
Share on other sites

If you have referred to any of their documents or your own documents then normally you mark the paragraph ( see exhibit 1 a/1b/1c etc etc) and attach them to the WS.

 

Check your numbering its out and your point 8 should be your point 2 as the introduction and you have not used my point 3 from the example which should be your point 3.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Ok ill check the numbering.

 

I used your point 3 my point 9 and your point 2 (3.It is my understanding that the claimant is an Assignee, a buyer of defunct disputed or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed ...10p to 15p in the £1 and which the original creditors have already wrote off as a capital loss and claimed against taxable income. Then issues claims to circumvent and claim the full amount of debt to maximise profit.)

 

as the argument for their point 26 like you suggested.

Link to post
Share on other sites

Okay thats fine but keep my 2 as your number 2 as your opening statement...that sets the tone of the statement which implies.

 

Get your exhibits typed in to the correct paragraphs were you refer and your good to go...lets hope its not in vain or too late.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

I would lose.......

 

9. As an assignee or creditor as defined in section 189 of the CCA this applies to this new

requirement on assignment of rights. This means that when an assignee purchases debts

(or

otherwise acquires rights under a credit agreement) it also acquires certain obligations

to the

borrower including the duty to comply with CCA requirements (such as the rules on

statements and

notices and other post-contractual information). The assignee becomes the creditor

under the

agreement. This ensures that essential consumer protections under the CCA cannot be

circumvented

by assigning the debt to a third party.

 

On your 11....add the red

 

11. Therefore, until such time the claimant can comply and disclose a true executed copy of the

agreement complete with terms and conditions from inception which they refer to within the

particulars of this claim and witness statement they are not entitled while the default continues, to

enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974.

 

Given that this alleged agreement is dated xx xxxxx 2006 section 127 .1 & 3 CCA1974 applies as the amendments of the CCA2006 were not retrospective to pre April 2007 agreements and therefore a reconstituted version of the agreement can not be used to enforce or request any relief

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Yes thats good...not as easy as you think drafting a witness statement eh?

 

Dont forget to fill in the xxxx Given that this alleged agreement is dated xx xxxxx 2006

 

Well done now get some rest.....thats enough legalese for one day:wink:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks again andy you the one that should have the pat on the back ;)

 

I've got to now fill in all the blanks and dig out all the dates to fill in.

 

I also keep noticing that i keep calling myself the claimant and lowell the defendant , so ill be going through everything to make sure there's no mistakes so i can then send it off first thing in the morning.

 

Cave you ever known of the court accepting a witness statement this late?

Link to post
Share on other sites

Well I have seen claimants statements accepted so late so you will have to wing it.The fact is even if they kick off and try to stop it being submitted ..you can still take it to the hearing and refer to it and offer it verbally but Im sure the court will accept and understand you are litigant in person so see how it rides..

 

One very small suggestion I know you have used this point earlier in the statement but I would move it to your final conclusion as the very last paragraph of your statement.....

 

28. The Defendant avers that the claimants claim has no reasonable prospects of success not being able to disclose the very agreement that their claim relies upon and therefore the Defendant respectfully requests that the claimants claim is struck out pursuant to CPR 3.4(6) and costs awarded to the defendant which will be confirmed by a bill of costs at the hearing.

 

 

Statement of Truth

 

I, XXXXXX, the Defendant, believe the facts stated within this Witness Statement to be true.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Yes I can see your logic .....but much more effective and powerful to use as a conclusion and is also a request to the court to action...so it gets lost in its current position

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...