public swimming pool run by better org

[leongot]

Hi again

everyone,

Im getting older and moaning more about things,

 

I visited my local swimming pool with my nephews last week,

I took my snorkel and mask

my nephew took his mask,

 

we were using them in the pool till we were told masks are not allowed in the pool

I pointed out that there was no signs warning this only no diving in the shallow end

 

It was told to me the life guards need to see our faces in case we got in trouble

and the mask covers our nose was not allowed,

 

I said nose clips are allowed but was told it made it difficult for the life guards

(I presume to carry out cpr) so the manger was called out to talk to me about the mask

 

he repeated the same

 

I asked for contact details for me to talk to someone about it,

He said he would provide them when i leave and i left the masks on the side of the pool.

 

We carried on swimming

 

15 mins later the whistle blew and we were told swimming was over

least to say i was miffed that we only got 35mins too

and no time tables are up in the reception area and paid £11.00 to swim.

 

I stopped at the reception on the way out and asked the receptionist to call for the manger

he came and gave me the contact details

I sent a email that evening pointing out no prices are advertised or timetables and about the face masks

 

got a reply next day,

 

He put in his email that ;

Normal operating procedure,

Section 3.4.4 Genaral pool rules,

bullet point six "No face masks/snorkels/beach balls

unless in a designated and supervised session"

 

And also he put in the email that it could take time to carry out CPR,

there are timetables on their website or on request from the receptionist

or in the wetroom and nothing at all about prices,

 

the next day I visited the centre and spoke to the manger who emailed me

and asked him for a copy of the General pool rules,

 

the manger went too obtain a copy and came back 15 mins later

told me he spoke to head office and couldn't give me a copy because of the data protection act,

 

While I was waiting for him I noticed they are selling swimming masks for children plus ear plugs

(I would have thought some one wearing earplugs in a swimming pool wouldn't be able to ear a wistle very well).

 

The bits I need help with.

1) Does data protection act come into this as it is a public swimming pool

and i wanted to see the rules as there are no signs giving warnings or restrictions.

 

2) Do they have to put time tables and prices at the reception for the public to see,

As on better org web sites there are different prices and the time tables can be confusing.

 

3) The masks are on sale to the public and I was using the mask in the public pool and as we know now Vinnie Jones tells us only to kiss the miss's and pump the chest instead.

[BazzaS]

1) Does data protection act come into this as it is a public swimming pool and i wanted to see the rules as there are no signs giving warnings or restrictions.

2) Do they have to put time tables and prices at the reception for the public to see, As on better org web sites there are different prices and the time tables can be confusing.

3) The masks are on sale to the public and I was using the mask in the public pool and as we know now Vinnie Jones tells us only to kiss the miss's and pump the chest instead.

 

1) data protection would apply if an individual's data was involved, which seems unlikely. However, if they are a private organisation you wouldn't have the right to demand the data (as you might for a public body using freedom of information legislation)

2) (left blank)

3) Seperate out the issues, the mask rule & sales, and the mask rule & CPR,

If the rules say no masks : why are they selling masks?

 

Then separately : re: CPR, either "compression only CPR" (a la Vinnie Jones) or chest compression with expired air ventilation ("mouth to mouth") are both permissible.

I'd have thought nose clips would help mouth to mouth (avoiding having to seal the nose! If already in place), though perhaps not where mouth to nose or mouth to (mouth and nose,like a small child).

[leongot]

Thank you Bazza for the reply, the company runs the centre for the council a charity type same as housing association,.

[slick132]

Hi Leongot,

 

1. Their reference to the DPA is nonsense ! If they have rules they need users to follow, those rules should be displayed and available.

 

2. I'd double check to see if swimming session times and prices are displayed. If they are not, have a word with Trading Standards.

 

3. They sell face masks but say they can only be worn during designated and supervised sessions. I see nothing wrong at all with that.

 

Maybe vote with your feet and go elsewhere.

 

Edited August 22, 2016 by slick132

[renegadeimp]

from all that info, it seems the Manager is making things up and when you called his bluff, he's trying to cover it up.

[leongot]

Thank you for the response, My aim is to find out where it states about no masks in the rules, There are so many conflicting theories about googles ie. they restrict field of view ( I checked most googles and masks they both have 170 deg of vision) and it can be used to watch children under water was another one I heard, but no real reason at all.

I found pictures of muslim ladies wearing full hijab and full face cloth and as I said to the manger what would you do if a coach load showed up to swim his response was I have not had that yet, I responed with there is always a first time but that would be difficult also to do CPR with the cloth on the face.

I rang these centres Sunday and asked each one if they show there prices at the recepetion to the public to see, not one of them do I was told. If you ask for them they will be provided to you, I also asked if they show the time tables in any of the centres reception No was the reply to the five centres I asked. If you look at the web sites prices on four of them you get directed to join now but no pricing.

My bullet point here, we all live on a island and like many of us we could not swim I was self taught and taught my sisters I have also been going to sea for 30 years on boats and yachts, I have also saved someone from drowning in mid winter out of a river and she was expecting, I have used mostly common sense but if I did not know I would research and take a course. I agree with you Rene i think hes doing a Kryton off red dwarf with the Section 3.4.4 Genaral pool rules

http://www.better.org.uk/venues/windrush-leisure-centre

http://www.better.org.uk/venues/carterton-leisure-centre

http://www.better.org.uk/leisure/chipping-norton-leisure-centre

http://www.better.org.uk/venues/didcot-wave-leisure-pool/prices

http://www.better.org.uk/leisure/faringdon-leisure-centre

[leongot]

Update so far folks i spoke to the trading standards they are contacting the leisure group and telling them to put up prices in the reception areas as the websites give 3 prices, Got a ref number from trading standards because it supposed to be against the law not to show prices.

Going to be presenting FOI to the centre because they should keep copys of there pool rules etc for the public to have access to as the company that runs the centres don't have any rules on there websites.