Jump to content


  • Tweets

  • Posts

    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Lowell/BW ClaimForm - shop direct cat 'debt'***Claim Dismissed***


kay000
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2660 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Kay

 

I can only refer you back to my suggestion that you hit them with a Witness Statement, which should send a clear message that this is one fight they won't win easily...if at all. Then try them for £160.

 

Andy can advise you on the realistic cost of a Tomlin Order.

Link to post
Share on other sites

  • Replies 208
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Well it was £50 in Feb of this year...I doubt it was doubled in the recent price increase.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi Kay

 

I can only refer you back to my suggestion that you hit them with a Witness Statement, which should send a clear message that this is one fight they won't win easily...if at all. Then try them for £160.

 

Andy can advise you on the realistic cost of a Tomlin Order.

 

Thanks Sham, will throw in £160 and see what happens is declined then a witness Statement will be next resort.

Link to post
Share on other sites

Well it was £50 in Feb of this year...I doubt it was doubled in the recent price increase.

 

Thanks Andy, so is it so that it is usually passed on to the defendant,if so what other option is there to seal an agreement?

Link to post
Share on other sites

Thanks Andy, so is it so that it is usually passed on to the defendant,if so what other option is there to seal an agreement?

 

Usually the defendant that foots the bill Kay...some claimants cover the cost and add it to the debt without stating.....and the fee may well now be £100...unfortunately there are no other options unless you agree with the claimant without court intervention...but should anything go wrong you understand that you have no legal protection...should it require it..considering the amount in involved..I doubt they will budge or even consider a Tomlin.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

To be honest, I reckon there's a fair chance they'll throw in the towel on this if you submit a good enough witness statement that challenges the charges, plus anything else you can drag into it. It's hardly worth them sending someone to court if they think they'll only end up with less than £150 judgement.

Link to post
Share on other sites

gotta agree here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

To be honest, I reckon there's a fair chance they'll throw in the towel on this if you submit a good enough witness statement that challenges the charges, plus anything else you can drag into it. It's hardly worth them sending someone to court if they think they'll only end up with less than £150 judgement.

 

Thanks Sham, will have to start preparing a supplementary witness statement, will be happy if a brief description/format of how it is written can be shown as i have no idea how to do this. Thanks

Link to post
Share on other sites

  • 2 weeks later...

Hi all,

 

 

I got a response from claimant declining my improved offer of £160.

 

 

Demanded a Final settlement of £250 to be paid once.

 

 

Obviously this suggest they are not willing to settle out of court,.

 

 

Guess the next step is a supplementary witness statement.

 

 

can any one describe how to write one based on my case or would there be similar threads on here,. Thanks

Link to post
Share on other sites

Kay - the plan is pretty simple.

I would set out a witness statement that agrees to having the account/agreement with the original creditor, but deny that there was a balance owing on the account.

 

 

Request that the claimant, therefore, substantiate the claim by way of itemised statements which detail all transactions and illustrate how the claim amount was arrived at.

 

 

State that a crude account summary did not show account activity so could not be relied upon as conclusive proof of any alleged debt being accurate, if indeed a debt actually existed.

 

 

Go on further to say that in the unlikely event that you were mistaken and there was an unpaid balance on the account, their crude account summary contains the amount of £306 for 'charges', which you understand to be default charges which are likely to be unfair and have no legal basis.

 

 

Furthermore, it would be likely that these charges incurred some interest.

Therefore, in the interests of determining the accuracy and correctness of the claim amount, the Claimant needs to provide itemised statements

- something you have already requested by way of your CPR request.

 

If you're happy going to court,

then it might not be the best option to submit the above,

and instead raise the points on the day of the hearing.

 

 

On the other hand, if you simply want to avoid court and give the claimant a bit of a wake up call and make them a bit more receptive to your F&F settlement, then consider the above.

 

 

You'll need to lay it out a bit better and expand a bit to make it flow.

Also, read up on the point about the charges having no legal basis.

 

Sham

Link to post
Share on other sites

Yes Kay, same sort of format, but headed 'Supplemental Witness Statement'.

 

Have you looked through other threads or material for examples of how to approach this and also with regards challenging the default charges?

 

Thanks Sham, been looking at other threads but haven't really seen any similar to mine.

Link to post
Share on other sites

  • 4 weeks later...

oh , what a shame, . Ok please can you look at the below i intended as suplemantal WS and tell me what jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

your thoughts about it are

 

 

In the Wandsworth County Court

Claim No.....

BETWEEN

Lowell Portfolio 1 Ltd (Claimant)

Of Enterprise House

1 Apex View

LS11 9BH

-and-

Mr xxxxxxxxxcxxxxxxxx(Defendant)

Ofxxxxxxxxxxxxxxxxxxxxaddress

--------------------------------------------------------

WITNESS STATEMENT OF MR xxxxxxxxxx(Defendant)

---------------------------------------------------------

1. I make this statement in support of my defence to the claim above and include relevant evidence and exhibits.

2. This claim is for a running credit agreement regulated under the consumer credit act 1974. Whilst I may have had dealings with the original creditors in the past, I do not recognise any of the account details.

3. I recall or may have had catalogue accounts a number of years ago to purchase some items on interest free credit.

4. Whilst the accounts was running,I recall making a few purchases on interest free terms. I also recall having disputes with being supplied unsatisfactory goods that I rejected and returned under the statutory sale of goods act.

5. I am unaware of any outstanding balances nor do I recall been chased by the original creditors nor ever been issued with a default notice pursuant to the CCA 1974.

6. I therefore cannot recall the details with any clarity nor make any admittance to any alleged debt.

7. On the 20/05/2016, in response to particulars of claim served upon me,I enquired for more clarity by way of a CCA request from the claimant and CPR 31.14 request on the claimants solicitor for informations including ;. I) True copy of the agreement, II) The assignment, III) The default notice, IV) The termination and, V)statement of account. I only recently received a response of an online agreement .Along with a very vague statement of account and an assignment letter which were not served with the particulars of claim at the onset.

8. The claimant and its solicitors have not been able to satisfactorily comply to my CCA and CPR request in pursuant to s 78 of the Consumer Credit Act 1974. The claimant have not been able to prove any breach of defaulted payments.

9. The claimant have not been able to clarify by way of an itemised list of how the alleged outstanding balance was derived and the legality of the charges applied to the said balance.

 

I believe that the facts stated in this witness statement are true.

 

Xxxxxxxxxxx signature

Xxxxxxxxxxxx Date

Link to post
Share on other sites

Post moved to your own thread...it wont be seen on another posters thread..particularly in the Success forum.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Post moved to your own thread...it wont be seen on another posters thread..particularly in the Success forum.

 

Andy

 

oh sorry about that Andy, didnt realise i posted outside my thread. Please do let me know what your thoughts are on the supplemental WS. thanks.

Link to post
Share on other sites

oh sorry about that Andy, didnt realise i posted outside my thread. Please do let me know what your thoughts are on the supplemental WS. thanks.

 

Pls pardon my error as ive just noticed that i have posted my initial WS and not my supplemental WS. I'll post the actuall supplemental WS shortly.

Link to post
Share on other sites

Hi all please see actual supplemental WS for arguments against charges and balance i intend to rely on. Kindly let me know your thoughts..,

 

In the Wandsworth county court

Claim number :

BETWEEN

Lowell Portfo 1 Ltd (Claimant)

Of Enterprise House

1 Apex View

LS11 9BH

-and-

Mr (Defendant)

Ofxxxxxx Address

 

---------------------------------------------------------------------------------- SUPLEMENTAL WITNESS STATEMENT OF MR (DEFENDANT)

----------------------------------------------------------------------------------

1. I further make this statement in support of my witness statement to the claim above.

2. This claim is for running credit agreement regulated under consumer credit act 1974. Whilst I have had dealings with the original creditors in the past, I do not recall there being a balance or receiving a default notice on the account.

3. I raised in my witness statement the need of the claimant to substantiate the claim by way of itemised statements which detail all transactions on the said account and illustrate how the claim amount was arrived at.

4. In the unlikely event that I was mistaken and there was an unpaid balance on the account, the crude account summary from the claimant contains the amount of £306 for 'charges', which i understand to be default charges which are certainly unfair and very likely to have no legal basis.

5. Furthermore, it will be likely that these charges incurred some interest. Therefore, in the interests of determining the accuracy and correctness of the claim amount, the claimant needs to provide an itemised statement.

6. The claimant and its solicitors have not been able to satisfactorily comply to my CCA and CPR request in pursuant to s78 of the Consumer Credit Act 1974.

7. The claimant has not been able to clarify by way of an itemised list of how the alleged outstanding balance was derived and the legality of the charges applied to the said balance.

 

8. I believe that the facts stated in this Supplemental witness statement are true.

 

XXXXXXXXX Signature

XXXXXXX Date

Link to post
Share on other sites

I have just posted the new Supplemental WS for arguments against charges and balance amount. Please let me know your thoughts on this hearing is on the 10/01. Want to send out first thing tomorrow, thanks.

Link to post
Share on other sites

Yes its fine...just amended your reference to sec 77/78/79...only refer to the applicable section.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Yes its fine...just amended your reference to sec 77/78/79...only refer to the applicable section.

 

Regards

 

Andy

 

Thanks Andy, please am i correct with the charges of £306 applied., please help review.

Link to post
Share on other sites

Thanks Andy, please am i correct with the charges of £306 applied., please help review.

 

I really dont know kay ...only you know how the account was conducted...whether they were applied validly or not during the life of the agreement..as long as Lowell have not added anything... you fight it with the terms and conditions of the agreement and the nature of any alleged breach.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...