Jump to content


  • Tweets

  • Posts

    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2970 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi - need some of your valued advice again.

 

Liability order was taken out for non-payment of council tax for 2005 and 2007

(long story and very very bad time in my life),

council sent it to Confero for collection.

 

Received a letter in Feb 2015 advising they would be collecting, which I presume had the breakdown of what was owed.

 

 

Contacted them to say I was negotiating with council and they emailed back to say account was on hold.

 

Confero bailiff turned up on 26/05/15 but I was still in contact with the council at that time showed them email where I was still in contact with council

they emailed me back to apologise and to say my case was still on hold and that their fees would be withdrawn.

 

On 12/08/15 was contacted by Confero via email to say that council had said they should go ahead and collect, but did not give an amount.

 

 

I sent several emails asking what was still owed but did not receive a figure.

Agreed an arrangement of £100/month starting from 20/08/15.

I had originally asked to pay £30/month as that was all I could afford but they refused.

 

I made a couple of payments of £100 then my husband got made redundant so we lost a lot of income,

advised Confero but they would not reduce or put on hold the payment plan.

 

 

Sent them a copy of my hubby's redudancy letter

(company went into administration so were not able to give employees any redundancy packages).

 

I then made a couple more payments but only £50 as again that was all I could afford.

In January 2016 we hit a brick wall regarding our finances

and contacted Step Change who are in the process of sorting everything out for us,

my husband is getting a DRO and I am doing token payments.

 

Contacted Confero advising them of our situation and our severe financial situation which is due to no fault of our own but due to loss of one income.

Told them about Step Change taking us on and then on 09/03/16 got a hand delivered removal notice (copy attached).

 

I was not at home so was just put through the letter box as was looking after my father who had terminal cancer and who also died on the evening of 09/03/16.

 

 

I also advised Confero of me having to look after him as it was he wanted to die at home (before 9th) and then after 9th March to let them know he had died.

 

I look on the bailiff register and could not find a XXXX registered but had a look today and see there is one there but working for a company called Swift Credit Services

but nothing under Confero.

 

 

As there was nothing registered prior today I contacted Confero via email to get her details as did not want to deal with her despite her name being on the letter as she was not registered but they just kept telling me to contact her.

 

my query is if they originally came in Feb 2015 they would've charged a fee then,

I have repeated asked for amount owed and have never been given a figure.

 

 

can they charge me for the visit on 09/03/16 and also would any of my circumstances be regarded as vulnerable as its too early after my father passing away to be dealing with enforcement officers.

 

Finally what paperwork should they have given me regarding the above as all of it seems to have been done via email.

 

Sorry forgot to say the amount outstanding of is made up of £243.78 debt and £235.00 enforcement fee.

1 remove.pdf

Link to post
Share on other sites

 

Contacted Confero advising them of our situation and our severe financial situation which is due to no fault of our own but due to loss of one income. Told them about Step Change taking us on and then on 09/03/16 got a hand delivered removal notice (copy attached).

 

I was not at home so was just put through the letter box as was looking after my father who had terminal cancer and who also died on the evening of 09/03/16. I also advised Confero of me having to look after him as it was he wanted to die at home (before 9th) and then after 9th March to let them know he had died.

 

I am so sorry to hear that your father has passed away. You do not need a bailiff problem at this time and almost certainly, you are regarded as 'vulnerable'.

 

I note that you have said that you contacted Confero after your father died. What was their response?

 

I am sure that Stepchange have informed you that council tax arrears can be included in your Debt Relief Order.

Link to post
Share on other sites

Hi -

they told me contact the enforcement agent as a matter of urgency!

They have included in the DRO but just worried as liability order was done a while ago.

 

 

I have included the £235 charge in the DRO, but not sure if they can charge me again?

 

 

Should we pay it or just the arrears.

 

 

Exact words after hearing my father had passed away are:

 

 

I am sorry to hear about your loss and offer our condolence to you and your family.

However I would urge you to contact Miss McNally as a matter of urgency.

Link to post
Share on other sites

Exact words after hearing my father had passed away are: I am sorry to hear about your loss and offer our condolence to you and your family. However I would urge you to contact Miss McNally as a matter of urgency.

 

Can you just clarify...that it was last week that your father passed away?

Link to post
Share on other sites

My sincere condolences Sharon...I was aware from your previous threads that you were caring for him......very sad.

 

Kind Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Yes he passed away on 9th March in the evening, received the letter in the afternoon before he died,

advised Confero when I got back and saw the letter that we were caring for him and he had terminal cancer, he then passed away 10.40 that evening,

 

 

I advised Confero the next day that he had passed away.

They still told me to contact Ms McNally as a matter or urgency.

 

Andy - thanks for your kind words - has been a struggle but it was horrible towards the end and just grateful that he is at peace now.

 

Just out of courisity is there a regulation/guidance for when creditors can contact you under such circumstances.

 

 

Just digressing a little bit I was contacted by Funding Corporation whilst he was in hospital,

told them I was at hospital with my father who had terminal cancer and was also told I need to contact them and not ignore the issue despite me asking them to write to me.

 

 

The reason is they allowed me to pay two payments at £80 less than my usual some months ago and then put my payment of october at the end of my agreement

but are now contacting me saying the 2 x £80 are now arrears and need to be sorted despite them being fully aware that I could not pay due to financial problems.

 

 

Just got a message today to phone them which will probably be for the same thing

and I do not want to deal with their arrogance so soon after my dad passing away.

 

 

just wanted to know if I could tell them to back off,

I was going to apply for a time order to have my payments reduced but with all the stuff I had to deal with re my dad did not have the time.

 

Sharon

Link to post
Share on other sites

Sharon, thank you for clarifying the position. Because your father sadly passed away just one week ago, there can be no doubt at all that you must be considered 'vulnerable' in relation to bailiff enforcement. In this respect, see item 77 of the National Standards for Enforcement Agents 2014 (link below). Accordingly, Confero should immediately withdraw your account from their individual enforcement agent.

 

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/353396/taking-control-of-goods-national-standards.pdf

 

I would suggest that you do not speak with the enforcement agent and instead, send her a text message. If you wish, I can PM some suitable wording for you. Please let me know.

 

The Funding Corporation (and any other debt collection company) would need to abide by the Debt Collection Guidance issued by the Financial Conduct Authority (FCA) and this would consider that you are 'vulnerable'.

Link to post
Share on other sites

Hi - thank you so much for advice. Its a big relief that I don't have to be dealing with everyone at the moment. Yes please for wording as my brain is not working well at the moment.

Link to post
Share on other sites

Hi - thank you so much for advice. Its a big relief that I don't have to be dealing with everyone at the moment. Yes please for wording as my brain is not working well at the moment.

 

I have sent you a PM.

 

On the subject of certification and the fees and letters etc, whilst these points are important they are nonetheless not important at this present time.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...