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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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twinkle v Barclays ***SETTLED IN FULL***


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wow, I think I'm right in thinking that on multi-track you can request full disclosure, i.e. you can ask barclays to provide ALL documents relating to how they calculate their costs, how they arrived at the sums for charges, their accounting procedures etc etc :D

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twinkle - is your case number 6QZ230852 ?

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Thanks to everyone who replied to my plea!

 

alanfromderby - thanks. I'll let someone know if I get stuck.

 

Tobes - going to get in touch with the court re multi-track. They apparently have an information sheet on this (but didn't send it!)

 

barracad - no, my case number is 6QZ30852.

 

Will keep you all posted :-)

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barracad - no, my case number is 6QZ30852.

 

Ok as there is only one digit missing the case number I have may be a typo - please check the PM I have sent you.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 2 weeks later...

I think that this is an extrordinarily important development.

It seems that we have a judge here who may be aware of what is going on and has decided to push it to the limit.

He has ordered a multi-track trial which means standard disclosure from the bank.

You may not realise it but this order has been made by a circuit judge.

This probably means that a District judge noticed the case, realise what it signified and referred it to a circuit judge who then made the order.

I expect that that the bank will settle but it shows that maybe some judges are getting fed up and that they understand where the trouble is coming from.

I think that this development is extremly positive. I do not think that it is anti-claimant.

 

Also, I feel (only a feeling) that because the court has exercised its own discretion to allocate the case to the Multitrack on a low value case, that even if Twinkle loses it will be unlikely that the court awards costs against him.

 

Twinkle: I have pm'd you. I think that you should contact me urgently and also let me have the scans which I have asked you for

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Try not to worry Twinkle. We are all right behind you, although it is still quite likely that you will get settlement pretty soon I imagine. If not I am sure that BankFodder makes sure that you are well prepared for what might lie ahead.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks squishy and caro! It's good to know you're out there.

 

Anyway, I have received excellent advice from BankFodder. I have some things to think about and will keep everyone posted as it happens!

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Just an update for you all.

 

After some good advice and serious thinking I have decided to carry on with my claim, and as of yesterday, Barclays and the courts received my proposed directions through to trial. As some of you know my case was put onto Multi Track by the judge.

 

Barclays have until Friday 4pm to do the same, so here I wait :roll:

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Wow Twinkle! Youve given me loads of inspiration to pursue mine to the end . . . .this is a fab thread thanks!

wishing you lots of good fortune!

Miss Pxxx

FD £691.50 SETTLED IN FULL £691.50 :D

FD CREDIT CARD £75, SETTLED IN FULL £75 :D

MBNA CREDIT CARD £1784 SETTLED IN FULL :D

BARCLAYCARD . . .£500 BACK SO FAR . . NOW OFF TO COURT FOR MY OTHER £1200

 

PLEASE BE AWARE . . .MY OPINION IS JUST THAT . . IF IN DOUBT SEEK QUALIFIED LEGAL ADVICE x

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Good Luck Twinkle we are all rooting for you !!

 

Spotty

[sIGPIC][/sIGPIC]Statement request 4th May

Prelim Letter sent 24th May

LBA 7th June

Thanks but no thanks letter sent 22 June

MCOL 22nd June

Claim acknowledged 26 June

AQ sent 2nd August

17 Nov Court Date Set for 29 Jan 2007

Settled in full 12/12/06

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Here's wishing you lots of luck Twinkle (with extra star dust!!)

Twinkle twinkle little star,

I bet you wonder how you've come this far

With lots of help from all on site

I'm sure it has felt like a very long fight.

But just think how you'll feel when they crumble and you win,

It will all have been worth it when the money rolls in!!!

Good luck honey....

Boo

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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AAAAAh Boooooooooooo. I love you poem.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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And since KJ is on hols until the 9th (I think).... that could prove tricky, lol.

 

I was told, by his staff, that KJ was off sick! Maybe the mountain of cases are finally getting to him.

 

I'm still waiting for my court date.

 

Best of luck Twinkle, and .........

 

 

 

Don't let the fatherless chillen get ya!:D

Don't let the fatherless chillen get ya! :grin:

 

Barclays - settled in full £4799.38 ;)

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Just a quick thanks for everyones comments.

 

Did receive a message on my phone yesterday from Mr Mcdonald (Barclays), obviously on behalf of KJ, as he's on holiday, wondering whether I could speak with him regarding my letter. Unfortunately I missed his call. If he wants to talk he can either ring back or send me a letter.

 

4 o'clock is looming! ;-)

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Good Luck - am thinking of you!!!

 

Caz:roll:

Mamma Caz :p

 

"Round 'em up, put 'em in a field and Bomb the B******ds"

 

Particularised Claim 05/10/06

AQ filed 14/09/06

Defenced filed 05/09/06

MCOL served by 05/08/06

Thanks but only if you pay it all let 17/07/06

Offer let received 12/07/06

Letter before Action 04/07/2006

Barclays - Letter of Intent 16/06/2006

 

Classic Confidence Settled 13/10/06

Classic Confidence LBA 18/09/06

Classic Confidence 1st claim let sent 30/08/06

Classic Confidence - Data Protection Act let 03/08/06

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It's 4.05 now. Any news?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Has anyone heard from Twinkle?

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Morning everyone!

 

Just to say that I received a letter from Barclays this morning, settling my claim but this does not include my AQ court fee or interest up to the point of settlement. So I will be sending them a letter stating that they pay the additional costs or to court we go.

 

It's not over yet!

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