To draw a line under this - I normally have no problems so therefore before using the product I would not have known which chemical was to cause a reaction. I am going to continue using Avon products, but not for my face. Its a shame that the only responses I have received have been constructive criticism and not constructive advice.

I wasn't looking to sue, and yes perhaps I should have given some more info, all I was looking for was some advice about how to get little more from them to cover the cost of the products I had to use to soothe my skin. I am not stupid enough to use an item again if it causes inflammation. Sorry that no-one was able to help, only rant!!

Hiya, I hope someone may be able to help me. About a month ago I had a nasty reaction to a facial wash which I purchased off Avon. The long and short of it is that for over a week my face was very sore and dry. I sent the product back through my agent and then filled in a form detailing what happened. They have written to me offering me £10 to go towards the cost of purchasing washes to help it heal. I wrote back saying it was an insult - however they are still only offering the £10. Can anyone offer me any advice on this? Thanks.

Thanks Guys

Just Stick with it Crowe - It may feel like a drag at times but I can assure you it is well worth it. Caz

YIPPEE!!!!!!!!! SENT LETTER BACK BY RECORDED DELIVERY AGREEING TO OFFERED AMOUNT. Cannot say how relieved I am, when I have the money in my mitt, I will donate and let the courts know. Thank you to one and all that have offered me help and advice, am now going to tackle the other £300 they owe me. Ta!!!!! Caz.

Thanks Tanz - I am going to get my bundle together today. It is due in on Friday as my court day is 2nd Feb but early bird and all that. Thanks for your help on this, I have your info for the bundle and this is the sort of advice I need. Ta everso!!! Caz

Hiya all., Have rung the legal department and have been given the name of the person handling my claim. Unfortunately they never seem to be there when I phone, and despite the fact that I leave my number they are not contacting me back. I know I have a week before my court bundle needs to be in, but I would appreciate some advice or should I just keep calling, but then I run the risk of them getting fed up with my calls and going to the wire. Any help would be greatly appreciated. Caz.

No one is impersonating you - I put my Avatar on when I joined in June 06 - it just shows what great taste we have - and I am presuming you have GGs too. Caz

Try 0207 116 4523 - But Make sure you have all your information to hand including your Court Claim reference no: Regards.,

Try 0207 116 4523 Regards.,

Hi Guys., A little bit of help please! Happy New Year to everyone - haven't posted for ages and have kind of switched off. My court date is 2nd Feb, should I be the one to contact Barclays and say "look I have waited this long can you pay me like now". or Will they approach me, towards the end of this month. Regards., Caz

Hi all, Just to keep you informed I have had my dates for the court hearing it is 2nd February 2007 at 10.00am. This will make it approx. 8 months from when I sent the first letter to the bank requesting my money back. Well at least I now know when it will be and that hopefully I will get my money at the end of January. Caz:smile:

Hi M4N I will definitely keep you informed my court is Telford, so it will be interesting to see the differences between your area and mine. Caz

Thanks - just done that and apparently they are waiting for the District Judge to sit and I should get the update within the next week. Thanks for your help - M4n Caz

BUMP! Hi folks, Anyone out there who can tell me how long it took for them to receive a letter from the courts to give you a hearing date? I sent the details of my claim to the courts on 6th October and I haven't heard anything back. Am I worrying un-necessarily??? Caz

Hiya, You will probably find that they will enter a defence at the 11th hour that is usual. But just hang in there - you will get your money in the end. Regards.,

Thanks midge - all help is gratefully received. Ta!!!!

PLEASE PLEASE CAN SOMEONE ADVISE MY MUM!!!!!!!!!!!!! We have helped one another to claim through this website, by reading various threads but this one needs advice from someone in the know. Thanks. Caz

BUMP!!!!!!!!!!!!!! Please can one of the Moderators help with some advice. Thank you........

Hiya, How's your stay doin' ?? I read it runs out today, would be very interested to know how your claim is progressing. Caz.

Hi, No in the end I took them off, I felt it wasn't worth messing about and perhaps ruining my claim for the sake of approx £300 when the whole claim is for £4k +. I am really grateful for your help, I will drop the info into the court today and post the copy to the bank via recorded delivery. Thanks again - I will keep the site informed as to progress. Caz.

Hi Bookworm - thanks for your quick response, I do not know what I would do without your help. So I do not need to send the Statements I just need to send a copy of the Schedule? Thanks Caz

I have already filled in the AQ and sent it back and in response I have had back an 'Order for Further Information (allocation)'. They are asking for a Fully Particularised Claim Is Set Out Stating How the Sum Claimed Is Made Up. I have copied all my Statements, my original letters and Excel Spreadsheet summary and the Spreadsheet summary detailing the 8%. I have added the statement numbers to my spreadsheet and I was thinking that perhaps it would warrant a covering letter. Any help you can offer would be gratefully received as now I feel a little lost! Caz

Thanks Bookworm, it wasn't really for the money it was more for the fact that if the courts are going to be thorough that they would be sniggering. Out of interest what would you put in your covering letter to the bank. Thanks Caz