Jump to content


Vodafone Upgrade mis-sold Christmas woe


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3019 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

At the end of November 2015 I have upgraded my phone to a 12 month new contract to an iPhone 6s 64gb which the upgrade normal price is £279 I did this via Vodafone online chat as a customer with Vodafone for many years the deal was £150 credited back to my account.

 

I then rang Vodafone customer services up to make sure the deal went as discussed but turns out that this is not the case and 6 weeks on I'm still trying to get this resolved to add further stress Vodafone has charged me £79 on top of the £279 original upgrade price to £358 all this before Christmas.

 

I had rang Vodafone numerous times and had this matter escalated to a manager but no resolution in sight.

Edited by maroondevo52
formatting
Link to post
Share on other sites

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Link to post
Share on other sites

  • 1 month later...

Hi JuggiDangerous,

 

If you still need help with this, email me via the Contact us form here.

 

To access the form you'll need to enter the code WRT135.

 

Once sent, you'll receive an automated reply with a reference number. Please update the thread with this so I can make sure I've got it.

 

Kind regards,

 

Lee

 

Social Media Operations

 

Vodafone UK

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...