tkmaxx now rlp help

[MOUNSTER]

hi first I am sorry aboute my badly English.

 

I just want to help me

 

. if somebody here receive soon a envelope from this RLP.

 

I want to know if have some stamp on the envelope and other people can understand want is this letter.

because I don't want my housemate know aboute this.

 

I am so shame.

I cant sleep

cant eat I am not going to work just stay and wait for a postman.

[silverfox1961]

Hi and welcome to CAG.

 

First of all, please try and not to stress over this.

 

RLP have been known to put their name within a franking mark on their envelopes but I haven't heard of any recently.

 

Before we go any further, can you give an outline of what happened. were the police involved?

[MOUNSTER]

before a week I was in tkmaxx

 

because I have more items I put some in my bag blouse start to fall down

 

. I look around the shop and take some more things and go to pay

but I really forgot about this things in my bag

 

when I go to the exit one man come and took me to the security room.

 

They take everything out from my bag and I understand what's happening.

 

It is was more than50 pound and they call to police.

 

When they come just give me a penalty fare for90£

but the security man tell me that I will receive the letter from RLP.

 

I am really crazy.

I am never do all my friend know my like good person and now if they know!!!

 

if my landlord see this letter I will lose my room here

I am in biggg stores if somebody can show me the photo of this envelope I will so thankful

[silverfox1961]

Here is the image I have of an envelope.[ATTACH=CONFIG]59986[/ATTACH]

[silverfox1961]

On to other matters. The police have dealt with you via the fixed penalty notice so their involvement is at an end.

 

RLP will send you letters (hopefully without the franking mark) and this will generally go on for quite some time.

 

The only people that can take COUNTY court action is TKMaxx and to be honest, I haven't heard a thing about any court cases.

 

County court cases are CIVIL matters not CRIMINAL therefore by ignoring RLP will do no harm to you whatsoever.

[MOUNSTER]

are you sure I have to ignoring this letter

 

. I just want to made what I have to do I forgot aboute this things,

 

because is really stresfull for me.

 

I really hope my housemate don't see this franking mark.

[silverfox1961]

RLP may not frank the envelope and even if they did, what do they think will be inside. For all they know you could be getting information on the company.

 

Please have a read of this thread I made

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?448994-RLP-FAQ-s.-What-do-they-mean-Reviewed-September-2015&p=4762870&viewfull=1#post4762870

 

To be clear, ONLY the store can take any action. Retail Loss Prevention will be acting for TKMaxx and as such can only state what 'MAY' happen, not what will. Their letters are designed to be scary but if you read them in their true context, they are not so much.

 

You are likely to receive anywhere between 4 and 6 letters from RLP with at least one informing you that taking advice from internet forums is not the way to be dealing with this.

 

Once RLP are finished their chase, they will employ a debt collector who has as much power over you as I do. (NONE)

 

All of these letters can be safely ignored. The only time to get concerned is if County Court Papers turn up but that is not going to happen as TKMaxx do not do court. In fact, NO store that uses RLP as their agent will go to court. The reason!

 

In 2012, a Retailer - v - a couple of teenage girls lost a high profile court case and since that time, no other court cases have occurred.

 

You did what you did, You have been punished by the police. Job done. RLP can get lost.

[MOUNSTER]

good morning I have one more question I week after this I still don't have a letter. after how mani days I have to receive this envelope

[silverfox1961]

I have heard that the first letter appears within the first two weeks but as they don't have that many staff, it could be longer if they have a lot of work to get through.

 

Incidentally, I did contact the Information Commissioner about the franking issue and they stated that it wasn't in breach of the Data Protection Act as it was the contents that mattered.

[MOUNSTER]

thank you for your support. if I call them and try to change the receive address?

[honeybee13]

Hello there.

 

I'd think very carefully before contacting them, you could be putting yourself under more pressure on the phone. If you did ring, could you record it?

 

Please wait to see what the forum guys think before ringing.

 

HB

[silverfox1961]

If you want them to send post to a different address, the best way is to write to them.

 

If you do write, you should state;

 

"I acknowledge no liability to you nor any company you claim to represent"

 

Get a free proof of posting from the post office.Agree with the phone call option. Record them and you don't need to tell them either.I feel you may be too late to do this now as your address is now in the system and it is already likely that a letter is already on its way. Any further letters would end up at the address you wish to them to contact you.

[MOUNSTER]

no I am not contact with them.... just this stress from this envelope is so strong. thank you for all

[renegadeimp]

Why are you stressed? Stop it. They cant touch you.

[dx100uk]

Totally ignore rlp

[MOUNSTER]

thank you for your support. I ma receive my first letter and I saw how is look and I am feeling much better