Unique Situation I'm in

[needhelptds]

Hi

 

I'm looking for some help and guidance from people who were is similar situation as I'm currently in.

 

Moved into an apartment in May 2014 with my gf who is now my ex. Paid a deposit of £1696.

 

Upon vacating the place the management agency wanted to hold back £170 for cleaning (an apartment that was already professionally cleaned at the cost of £150). I disputed it and the reason I was given was that I didnt use the cleaning agency they recommended (who quoted £230 which is ridiculous) and this is what happens. I smiled and moved to TDS. Last month I got the adjudicator's decision and it was in my favor and I'm not surprised at all as the check out report clearly states that the apartment is cleaned to acceptable standards.

 

TDS got back all of the deposit and requested bank details and thats where I have the issue. I was paid half the money as my ex was the other tenant. When I called them and enquired they claimed thats the policy and deposit is split between tenants. I'm happy with that provided if the other party makes any claim. She has left the country for good and doesnt even know the presence of this money as its not hers.

 

The deposit (and rent and bills) are all paid by me over the last few years. On further enquiry TDS rep said provide evidence of me paying the deposit in full and they can make the payment to myself. But when I sent the evidence they claim that its impossible to pay the other tenant even if it is the lead tenant. When I asked them what will happen to that money they claim if the other tenant has not made any contact then the money will stay with infinitely. How can they hold someone's money indefinitely without suggesting me any alternative solution.

 

I think this is unfair as I also paid 48 pounds as something called TDS insurance. For what?

 

Has someone been through this and managed to get the money back from TDS.

 

Thanks

[unclebulgaria67]

This sort of thing annoys me. If your ex did not pay the deposit or cleaning costs, if they were getting half of this reclaimed money, they would be making a gain they are not entitled to.

 

Suggest a strongly worded letter back saying you find their position unacceptable, explain why this is and state that if they do not reconsider this within say 21 days, that you will issue a small court claim against them.

[needhelptds]

Hi unclebulgaria67

 

Thanks mate. As much as I'm gutted I also am happy to follow the law. But the issue here is that they are suggesting that this is dead end and they will own someone else's cash which I think is something they shouldnt be doing.

 

But yeah a letter is great idea and I will do it and get them what ever they want to say in writing before I go to court.

 

Thanks

[legalistic]

needhelptds: this website might be useful:https://www.rla.org.uk/landlord/tenancy_deposits/