Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Self Employed Builder - Invoice Not Being Paid - what next?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3213 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Guys,

 

I wonder if I can ask for your expert advice.

 

My cousin is a self employed builder.

 

He completed a job for a customer (business/shop/restaurant) and invoiced them for £7k.

This was a couple of months ago and he has not been paid.

 

What should he do next?

 

He hasn't experienced this before and is currently quite out of pocket as he has spent money on materials and transportation.

 

Thx

 

Mark.

Link to post
Share on other sites

Has he chased for payment? If so, what response has he received, if any? Are the business still trading so far as he can tell?

 

Thank you for your reply.

 

I have asked if/how they have chased (his wife does his admin) and have been told they have 'contacted' but not much response and nothing beyond that.

 

Yes the business is still trading, it is quite large and it is associated with/owned by a big 'name' that has been on tv.

 

I don't think his admin is very thorough as English is not their first language and doubt they have been on any formal SE management courses/training.

 

Thx.

Link to post
Share on other sites

Was there a contract signed for the job?

 

 

If so, letter before action giving them 14 days to pay then small claims court

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

A verbal agreement is a contract so dont let that put you off, it will just make the client more likely to argue about the exact amount but as long as you have invoices/receipts for materials it will be fairly easy to show that the work was done.

Many famous companies are notorious for not paying bills on time and need a serious poke with a stick to get them to pay. Once you have isued a claim they normally cough up, it seems that paying £35-50 court fees is acceptable but paying up on time isnt for accounting reasons.

Link to post
Share on other sites

Apologies for delay in responding.

 

What I have been told;

 

1. Initial dealings were with the owners PA.

2. Quote given to the PA.

3. PA gave verbal acceptance/go ahead.

4. Due to the size of the job my cousin asked for a deposit for materials.

5. He was given a cheque for £5k which he cashed - it was some company name.

6. He then started the job.

7. Job completed, invoice sent to owner/company.

 

My cousin has chased the PA - but PA says he no longer works for that person/company and cannot now be chased/responsible as any negotiation/verbal acceptance was only given on behalf of his employer/the company.

 

My cousin has requested a copy of the deposit cheque from his bank.

 

Thanks,

Link to post
Share on other sites

  • 2 weeks later...

Thank you for your reply.

 

More info.

1. There doesn't seem to be a head office - contact was either with the PA or invoices were sent to the accountant.

2. There is a second unpaid job which was an 'emergency' call out during the night to deal with some graffiti on a premises wall.

 

Is there a 'formal text' I can get from somewhere to use for this payment request before action letter?

 

Thanks,

Link to post
Share on other sites

Just to let you know there are various pieces of legislation which are on your side, you may want to look at the following

 

  1. Late Payments of Commercial Debts (Interest) Act 1998.
  2. Late Payment of Commercial Debts Regulations 2002.
  3. Late Payment of Commercial Debts Regulations 2013.

Basically this legislation can be summed as follows:

  • Businesses must pay their invoice within 60 days, unless expressly agreed otherwise and provided it is not unfair to the creditor.
  • A statutory interest rate applies (at least 8 percentage points above the Bank of England’s reference rate) to the debt unless an agreement has been reached which amounts to a substantial remedy for the late payment of the debt.
  • A fixed sum for the cost of recovering a late commercial payment may be made on top of claiming interest from it, the amounts chargeable are specified in the legislation.

  • Reasonable costs in recovering debt may also be charged.

I work as a self employed IT Consultant and last year the agency that was paying my invoice did not pay until after 63 days. I wrote to them with the above information, giving them 14 das to make a payment otherwise I would take them to the Small Claims Court. They paid up within 24 hours, but omitted to pay the extra charges, so I invoiced them for the additional charges under the above legislation, which they grumbled about but eventually paid. So its always a good idea to chase debts.

If the invoices were sent to the accountant then chase the accountant, they do not like to be taken to court for non-payment of their bills.

Link to post
Share on other sites

Look up the registered address held at companies house, send demoand there. It may well be a mailbox but when your cuz wins the HCEO's can call on any branch and the one he did the work at would be first on the list for having goods seized. He is gouing to have to take control of this and make sure that the LBA is sent and followed through. otherwise it wil be a waste of time all round. We can advise on how to fill out forms but we cant do it for him.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...