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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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shoplifting primark scotland| Police called, **UPDATE Clean CRB Clean visa check**


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Firstly DO NOT worry about RLP, (retail loss protection, civil recovery)

You CAN ignore any letters they send you, if you get any, then pop back here and a suitable response to her will be drafted up for you

telling her (RLP) that you will be paying zero as it was dealt with by the Police.

 

As for the 'street caution' you were 'processed on the street' which simply means they haven't got to spend time taking you

to the station & booking you in etc, they do it verbally on the street and let you go, this will be placed on your criminal record, so

if they catch you doing it again, then they will know about it when they do their PNC (police national computer) check.

 

Forget it now, it's done, it's over, learn from it, you were dealt with by the police and that is the last of it.

 

RLP, or the civil recovery can do absolutely diddly squat, if you paid money to the security clown, then this in all likelihood

went straight into their pocket, you could if you wish, make a formal complaint about this, however I would wait and see if RLP

rear their ugly head begging for more money you don't owe them, then you'll know if it was pocketed or not.

 

Lastly, have you spoken with your doctor regarding this?

You might need a bit of medical advice if this is out of character, and with just having a new born, could be a bout of post

natal depression?

 

However what do I know? A single forty something male!!

 

If RLP do send you one of their threat letters then pop back.

Edited by Bazooka Boo
Write out 100x ADVICE!!!
  • Haha 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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On another thread regarding similar circumstances, silverfox commented that the letter they give you regarding civil recovery,

is also full of untruths and lies, so don't read anything into it!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 4 weeks later...
This letter perfectly sums up RLPs attitude to CAG.

 

That puerile missive is hilarious, you can just imagine them typing it up on their speak & spell

getting all the more frustrated that they have to continually look in the dictionary for words they

only hear adults say.

 

RLP what a joke!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 weeks later...

You're reading far too much into this,

 

Seriously, just learn from it and move on, you can ignore RLP in their entirety, there is NOTHING they can or will do.

 

The police have taken no further action in the matter, the only thing that will be on your 'record' is that they were called to attend a shoplifting offence, you were advised and given a street caution, and that is the end of the matter.

 

I wouldn't even waste £10 to get that, forget it learn from it and move on.

 

RLP are powerless to do anything.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 months later...

RLP and any powerless debt collector can be ignored entirely, the ONLY way they are able to get money out of you, is "IF" they (RLP)

are foolish enough to entertain court, which they won't because they know the judge will laugh at them.

 

As for the caution, if it was a simple caution, which I suspect it was, they become spent immediately and therefore do not need to be disclosed under the rehab of offenders act, UNLESS, it is for an occupation which is an exception to that act, like working with children.

 

It will come up on both standard and enhanced DBS checks, but will not flag up on a basic check.

http://hub.unlock.org.uk/knowledgebase/simple-caution/

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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That's OK then, if you never physically signed a caution, then all they did was read you your rights.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 6 months later...

Excellent news, what a great way to start the weekend!

 

Really really chuffed you are back on your feet, well done, :thumb:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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