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Halfords' incompetence and lack of ethics professionalism


Shanidev
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It does make you despair. Expansion bottle half or more empty, where has the water gone, it didn't evaporate.

 

 

I think there is probably a lot of untrained/weekend mechanics being employed because they don't command real wages. An NVQ is nothing like a real indentured apprenticeship.

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See it all the time guys. Some of the supposed Master Technicians I come across are a joke, and I have to say some of the older ones who should know better are the same. The problem is that over the years cars have got ever complex and the technicians/mechanics who are capable of sussing out root cause and understanding it have left to join such areas as heavy plant or even lift repairs as the money is so poor in the retail side yet they work alongside sales ********s who earn three or more times they do and they then have to clear up the pooh left by the sales department who make false promises to customers.

 

 

The trade is a shambles where the good guys are fighting a constant battle to counter the **** of the industry. Licensing would be a good way of cleaning the aftermarket industry up but heaven forbid it get's given to VOSA to regulate.

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but heaven forbid it get's given to VOSA to regulate.

 

 

I think the Institute of the Motor Industry are taking the lead on this and are really pushing it now. They already have a voluntary system in place ( which I'm registered for ), but if the current ' Technicians ' are set in their ways either through bad practice or lack of training, then this is what they pass on to their apprentices.

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in the game myself, its amazing how much little/non existent training mechanics get especially in a small independent garages, at our small garage we have gone on quite a few training courses because its amazing what tips you can get like snap on scanning courses, pagid brake courses etc.

 

the dangerous ones are still always the DIY'ers who think they know what their doing & the standard is shocking & dangerous. i agree all mechanics need to be registered & show that they are good enough to work on cars too weed out the bad ones & gives the good honest hard workers who try to earn a decent living a bad name

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  • 2 months later...

Coniff mine wasn't a bike? It was a car which halfords overfilled with engine oil. They did a 'repair' if you call it that but then a week later my catalytic converter went. They refused to repair that as the cost was £1000+..in the process they ruined my car more. I was left in the end car-less ..but I suppose thats ironic because i was care-less to let Halfords even do the job from the start !!

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Brownguy, I think Conniff's response was a tongue in cheek comment.. :)

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