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    • go do a Direct Debit Guarantee Clawback to your bank if you've now got control of his bank account finny.
    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
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Letting Agent not protected tenants deposits (M&W Lettings)


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Bringing St Leonard's into the 21st century one house at a time

Location St Leonards, East Sussex, United Kingdom (Tonbridge, United Kingdom) Industry Real Estate Jon Clements's Overview

 

Current

  • Director at M&W Sales and Lettings ltd

Past

  • Physical commodity Trading 07930 460338 at Arlington Commodities Ltd
  • Sales Trader European Equities. at BTIG
  • VP and Senior Trader, European Equity Trading at AllianceBernstein

 

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Education

M & W lettings has only been in existence since May 2013

JC and LS are the sole directors.

Edited by ims21
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Just feeding in further info re: website.

 

Paddock Wood office = mandwresidentiallettings.co.uk

St Leonards office = mandwsalesandlettings.co.uk

 

JC is based (see Team) in St Leonards and is still a director of Paddock Wood according to Companies House listing. LS is based in Paddock Wood. Both look similar on the websites but seem to have different listings/registered details at Companies House.

 

There were two agencies originally but the St Leonards one has recently been renamed and registered M&W Sales and Lettings.

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there are actually three companies listed M&W SALES AND LETTINGS LLP, M&W SALES AND LETTINGS (ST LEONARDS) LTD, & M&W PROPERTY CONSULTANTS LTD but only two websites I have seen which I list on my previous post

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M&W Property Consultants Ltd - 08522837 - Active

 

http://companycheck.co.uk/company/08522837/MW-PROPERTY-CONSULTANTS-LTD/directors-secretaries

 

M&W Sales & Lettings LLP - OC385074 - Active

 

http://companycheck.co.uk/company/OC385074/MW-SALES-AND-LETTINGS-LLP/directors-secretaries

 

Arlington Commodities Ltd - 08195986 - Dissolved

 

http://companycheck.co.uk/company/08195986/ARLINGTON-COMMODITIES-LTD/directors-secretaries

 

Look at the Directors Names

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Does anyone know how to find out if a company is VAT registered? I know one LL who battled for a refund from M&W and the withheld the VAT element. It occurs to me that I've never seen a VAT number, have just gone through documents from them and there is no number listed on their letterheads.

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Check on their website as they should display the VAT number I think. I can't see how they can charge VAT on the deposit as this isn't income - her charge may incur VAT if she is registered? Check these out for information:

 

accountingweb.co.uk/anyanswers/it-possible-find-out-if-company-vat-registered

 

hmrc.gov.uk/vat/sectors/consumers/basics.htm

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Relevant parts on the HMRC link above :

 

VAT on bills and receipts

 

Most retail prices on bills and receipts include VAT - it is not shown separately. However, some may also show the VAT element as a separate line.

This doesn't mean you're being charged extra - it just shows how much tax is included in the price.

Non-retail invoices from VAT-registered suppliers - for example from builders, or painters and decorators who are VAT registered - must show a separate amount for VAT.

They must also show the nine-digit VAT Registration Number of the business.

 

How to check if a VAT number is valid

 

You can check whether a UK VAT number is valid by following the link below:

 

Check a UK VAT registration number

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If you suspect a VAT fraud

 

If you suspect that a firm is avoiding paying VAT, or charging VAT when they aren't VAT registered, you can report them to HMRC

by calling the free Customs Hotline. You don't have to give your name or any personal details.

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IIRC the turnover has to be more than £100k/year to be registered or liable for VAT.

Anyway that really is not the issue; Trading standards and Police should be informed of their fraud and business activities.

Also all the properties they deal with must have an EPC to go with them and that is also regulated by Trading Standards.

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I have looked at an invoice that I received from M&W some months ago on which they charged VAT. The invoice does not state their VAT number which it is legally required to do if it is VAT registered. So either they are not registered for VAT but fraudulently adding VAT or they have merely omitted to include the VAT number which is a technical breach and a lot less serious.

 

I supplied them with an EPC on my property but have notified Trading Standards because of a number of issues I have had with M&W not dissimilar to those mentioned by others on this site.

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I understand that at least one of their registered companies is registered for VAT and it seems to still be valid so they should have been charging, and passing the VAT onto HMRC and also providing any relevant VAT refunds.

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If we assume they are VAT registered, and assume the company that is registered was the one that charged for VAT, then all is fine.

 

Can we get the correct name of the company that is registered and the name on the invoice you received GroanUp to see if they match.

 

Further question, if they charged a fee of XXXX = VAT and there was a refund on that fee, would they be legally in the clear if they withheld the VAT element refund?

 

Would they not also need to refund the amount of VAT they charged, because that is a % of the fee, then claim this back on their next VAT submission?

 

As consumers, this is a real bit of money, as a VAT registered business, it's a paper exercise unless the company buys in goods, which they presumably don't in large quantities.

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The invoice which was dated January this year and was issued by M&W Property Consultants Limited. I was mistaken and I have just noticed the following VAT number 161 5137 31 on the invoice.

 

The correspondence from mydeposit refers to M&W Residential Lettings and the unsigned terms and conditions that M&W issued refers only to M&W and not to a company. Another reason I think why those terms and conditions are invalid.

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