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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Trucker v Barclays **WON**


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Hi All.... I am new to this site and stumbled across it as a consequence of a disagreement between me and my bank.

 

As a result i now wish to reclaim all charges made against my account for the past 2 years (only had this account 2 years), however this time last year i over run my overdraft by a considerable margin. The bank did nothing to stop me, in fact they seemed quite happy to charge me £75 p/m. It wasn't until September that i contacted the Bank to get the situation sorted and went onto a overdraft reduction scheme, which finishes early next month. Can i claim charges back despite the fact that i knew i was over my overdraft limit? As i said the bank just carried on collecting fees. They never attempted to contact me apart from the standard charge letter that is sent out. All contact was instigated by me.

 

Would be grateful for some thoughts.

 

I have not as yet explored the entire site and wonder if there are template letters that i can use to start the ball rolling??

 

Thanks in advance

 

 

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Hi and welcome to the forums.

 

It seems from your questions that you have not yet read through the Frequently Asked Questions (FAQs) which is an absolute must.

 

Spend a day or two going through those, as well as the "Case Guidance Notes" etc. You will find them invaluable, and you need to do this in order to grasp the implications of the task that lies ahead of you......

 

Once you have done this, if you still have any unanswered questions, then post them here and they will be resolved in no time....

 

Many people here could easily answer those questions, but it really is vital to do some of the groundwork yourself. On the plus side, the benefits of a little hard work will hopefully result in a nice refund of those charges in the months ahead.

 

Good luck..!!!

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..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 10 months later...

+Hi All

 

I am just about ready to start on the road to reclaiming unlawful fees against my account(s).

 

I do have 1 question though, that i couldn't find the answer to in the faq section.

 

One of the accounts that i wish to reclaim fees from was a joint account that was closed in 2005 following divorce. The account only needed the authority of either signature. Will the fact that i am now divorced hinder in any way the access to data or pursuit of the claim without consent from my former wife ?

 

Trucker

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If it is an "either signature" account, you should be ok. Try sending a DPA request and see how they react.

Preliminary Letter sent to Woolwich 05/06

LBA sent 19/06

Court claim filed 04/07 : Total £824.75

Acknowledgement of Service 27/07

Defence received 08/08

AQ filed 11/08

Barclays AQ filed 05/09

Hearing date 20/12

SETTLED IN FULL £840.49: 14/12/06

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I will be compiling DPA request later this evening ready for posting tomorrow. Should i send this recorded delivery?

 

Looking a bit further forward should i make 2 seperate claims for the 2 accounts or just bundle them into a single claim?

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I am also claiming for my own current account. Would you send 2 seperate DPA requests or just include both accounts on the 1 letter.

1 DPA request + 1 £10 fee, mention both a/c no's.

 

Looking a bit further forward should i make 2 seperate claims for the 2 accounts or just bundle them into a single claim?

You can combine the if the total is less than £5000
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I will be compiling DPA request later this evening ready for posting tomorrow. Should i send this recorded delivery?

 

Looking a bit further forward should i make 2 seperate claims for the 2 accounts or just bundle them into a single claim?

 

 

Given that banks can be a bit devious, I tend to take the line of 'safe rather than sorry'. For the xtra 70ish pence it's probably worth sending recorded, then, if they don't provide info within 40 days you will be able to prove they received your request. As I live within a few minutes walk of my local branch, I hand delivered all of my correspondence and got the cashier to sign and stamp a receipt for me. :-D

 

Good luck with it all

 

Jules

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As I live within a few minutes walk of my local branch, I hand delivered all of my correspondence and got the cashier to sign and stamp a receipt for me.

 

 

I never thought of just taking correspondense to the branch. Could this be done for everything, including the court papers etc.

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I never thought of just taking correspondense to the branch. Could this be done for everything, including the court papers etc.

Any thing to do with your bank can be transferred on their internal mail, but as 'Jules' states ALWAYS get a receipt saying who accepted it and when.

dont give them any room to delay any further than they already do..

Good Luck

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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where do i address the DPA letter to. Have found several names and 2 different addresses, 1 in Cheshire and 1 in London.

 

I sent mine to my own branch who forwarded it to Customer Services Leicestershire LE87 2BB.

 

Another addy is Churchill Place, London

see here

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31052-contact-details-banks.html?garpg=4

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I noticed from another post (sorry, can't remember who) that they had a problem when it came to sending in the bailifs as they had used the customers services address in Leicester which is a P.O. Box. For that reason, it may be better to use the Head Office address in London.

 

Jules

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Hi All

 

Been doing a lot of reading of other threads and research into the whole process. But one thing is puzzling me. Why is the interest removed from the original spreadsheet that you send to Barclays? Surely you want to claim this from the outset.

 

Trucker

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Hi All

 

Been doing a lot of reading of other threads and research into the whole process. But one thing is puzzling me. Why is the interest removed from the original spreadsheet that you send to Barclays? Surely you want to claim this from the outset.

 

Trucker

can no one help me out?

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Please advise!!!

 

Before Xmas, I got upto the letter before action stage.

(Sent the letter and gave them 14 days to reply). As life never runs smooth - a family crisis evolved and the bank charges got left.

It is now 5 months later and I now have the time to deal with it again.

Please advise where I would start from now.

 

A financially desperate housewife!!!! LOL As we all are!!!!

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deb [sorry to invade your thread Trucker]

I think it is safe to say that you have given Barclays enough time to respond.

You could start the ball rolling again by sending a polite letter saying you feel that Barclays have had ample time to review your claims and due to the lack of response from them you have no option but to pursue the matter through the small claims court.

This way hopefully you will get an answer from them even though it will prob be a pathetic offer saying they are inundated at the moment blah blah blah, to which you will obv accept and continue to the MCOL stage.

hope things. are looking a bit better for you now.

good luck

 

oh and you might want to start your own thread too.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Why is the interest removed from the original spreadsheet that you send to Barclays?

 

Hi Trucker, back on to you.

I have wondered this too, but I think it is because initially you are making Barclays aware that you are aware of the amount they have borrowed from your account and want it back [in a polite way], then when they get shirty and say 'Ha get lost' you turn nasty and say right 'you had your chance' im gonna slap the interest accrued too.

 

My opinion, prob way off the mark but no doubt one of the big boys on here will set you straight soon

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 2 weeks later...

I'm thinking of renaming my car.

 

From henceforth (as far as I am concerned and I don't see why I should inform anyone else it might affect) it will be known as my mobile armchair.

 

I am self proclaimed exempt from any reasoning or legalities that the rest of the UK recognise as valid and fair. Never again will I have to worry about road tax, insurance or a valid MOT and can entirely ignore parking restriction, the Highway Code and speeding tickets.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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