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Thank you renegadeimp for all of your assistance.

 

Well I stupidly spoke on the phone, I feel very bullied because of their threat. I've agreed to pay my £73 installment tomorrow. She was so horrible but the threat of doorstep collection terrified me.

 

I'm going to complain directly to the company and then to the fos. I'm mortified after speaking to her, but I'm sure that she must be acting illegally in some way.

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If you didnt put it in writing and they dont have details, treat it as if the call didnt happen. If you gave details, go to your bank and put a full block on the transaction. They arent acting illegally, but they are acting unlawfully and in breach of Official guidance and regulation in the way they collect debts.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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