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    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. Apparently there is a max 3 hours limit which we were not aware of. This means taking kids to softplay and then having a meal on one of the restaurants will more than likely take you over the limit. Makes us wonder how they deal with people staying in the hotel as the ANPR seems to be in public street that leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Small Claim Against Company


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Hi all.

 

There is a whole long story but to cut the story short, I sent a company 3 correspondence. The last 2 correspondences contained invoices for my time. After nearly a month of no response, I decided to take them to the small claims. Instantly a director has responded to me by email and says they will not be paying those invoices. After a number of email exchanges and me repeatedly asking if the company had received my invoices, he finally said they did not receive my correspondence and warned me to drop the case against them otherwise it would result in costs to me!

 

I have a certificate of posting for all correspondences and invoices. In court would a judge say that it is possible that the company did not receive the correspondence and hence invalidate my claim?

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Please give us more detail including the value of the claim

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Hi all.

 

There is a whole long story but to cut the story short, I sent a company 3 correspondence. The last 2 correspondences contained invoices for my time. After nearly a month of no response, I decided to take them to the small claims. Instantly a director has responded to me by email and says they will not be paying those invoices. After a number of email exchanges and me repeatedly asking if the company had received my invoices, he finally said they did not receive my correspondence and warned me to drop the case against them otherwise it would result in costs to me!

 

I have a certificate of posting for all correspondences and invoices. In court would a judge say that it is possible that the company did not receive the correspondence and hence invalidate my claim?

 

 

 

I assume your "invoices" were for your time dealing with correspondence with said company?

 

If so I doubt you'll be successful with your claim TBH.

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Sorry chaps - can't say too much at the moment. I will let you know once all has been and gone.

 

It appears that a certificate of posting will be accepted in court :-) And if it isn't it will potentially mean everyone can say they never received stuff through the post ;-) and you can cite my case!

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Sorry chaps - can't say too much at the moment. I will let you know once all has been and gone.

 

It appears that a certificate of posting will be accepted in court :-) And if it isn't it will potentially mean everyone can say they never received stuff through the post ;-) and you can cite my case!

 

 

You don't need to tell us any details, just was this a buisness relationship between you and the company or are you just trying it on and invoicing them for your time dealing with their correspondence? It make a massive difference to the advice you will get.

 

A reecorded delivery slip shows SOMETHING was posted but not what. If the Defendant says it was not received then a Court will usually accept that and give the Claimant another opportunity to serve it.

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I wouldn't have thought it matters anyway. Surely the legal question should be whether you did the work/are owed the money, rather than whether or not they received your invoice. If they didn't know about the invoice before they do now.

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Thanks folks. Yes they do know about the invoices but did not want to acknowledge them. I have served the invoices to the company again and this time via email (as they opened up email comms to me) + all communications that they refused to acknowledge. Ok here it goes.....

 

The company had written an illegal charge to me. I responded and warned the company that my time is billable should they engage me and waste my time and told them why their charge was invalid and to drop it. The company rejected my response and appeared to accept my billable time. They followed on with a further correspondence threatening to start legal proceedings should I refuse to pay their invalid charge, breaching their own code of practice and conduct. As I was not in town when that correspondence arrived, my partner nearly paid the illegal charge! Thankfully the payment had not been sent and I shredded it.

 

I was forced to research for them and identify issues in their own processes in order for the charge to be dropped. This costed me 2 days in time. So I sent them some invoices as stated in my first communication should they engage me and which they had not rejected in any of their communications. They ignored my latter communications that contained invoices.

 

I decided to go ahead and engage them in legal proceedings as I do not like bully companies that try to screw members of the public with fear. And here we are with one of the directors stating the company never received any further correspondence from me. The mailing address is to a PO Box.

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I'm not sure your claim has a strong legal basis. Just proving you sent them an invoice doesn't prove they have to pay you. But good luck with it and please do let us know how you get on.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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I do find it amazing how private companies that serve the public can get away with forcing "consumers" to tell them how to improve their processes by threatening legal action and having to go thru the ombudsman to sort out crap.

 

So either way, it will be an education and thus I should be a better contributor to this forum :-).

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  • 2 weeks later...

Just a quick update, company told me I would lose for the normal reasons that you see in the movies!!! I said I'd take my chances with the evidence and laws I have now gathered. Have been offered some petty cash to compensate and cover small claims fee. I have thanked them and declined the offer and re-offered a potential way where both parties look like they win ;-)

 

So haven't gone to small claims yet. Guess it's all about practicing negotiations before court happens!

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be wary

if they have offered some sort of settlement and yoru claim has no legal basis in law they can apply for your claim to be struck out, then apply for a costs order and use that offer to support an accusation you have litigated irresponceably.

 

Just remember, an invoice does not legitamise a request for payment. All it is is a request. It is the same as private parkign company sending a driver a speculative incoice. You still need to support the claim for payment with appropriate law.

 

Your case will probably be based around contract and what constitutes "Acceptance"

 

Refusing to drop a charge they have applied would not be considered "Affirmative action acknowledging consent" and therefore no contract will have been formed.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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not sure you can use that to support your claim for payment of invoices.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Thanks SS. I am going down the road of Consumer Protection from Unfair Trading Regulations 2008 and have testimonies from others who have received the same treatment. Would this be enough?

 

 

I'm sorry to say but it seems like your invoices are made up from thin air and can't see any legal basis for your claim.

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I agree with the above.

 

If for example you had done work for the compamny and there was a contract to pay you (normally it would say something like 30 days) then the invoice part is irrelevant, and a court would of expected you to send a LBA for a final chance for the company to pay you before court action.

 

It appears though that you have no contract but just decided you will bill them for your time, many people on here mention this..but it really has no legal basis and I doubt you would be succesful at court, perhaps you should try and get out of this ?, write to them and offer to drop the case on the basis that there are no costs for either side.

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