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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Non Refundable Car Deposit


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Hello,

 

 

I'm a new user here and looking for some help regarding a car deposit.

 

 

I put down a deposit (£700) on a Vauxhall Astra from a used car dealer in Surrey on Sunday. However the following day at 5.25pm I called to say I didn't want to go through with the purchase.

 

 

Dealer said I wouldn't get my deposit back as per the Vehicle Order Form I signed which states:

 

 

" Failure to take the vehicle an pay the aforementioned balance within the agreed time (which one was not written) will allow the seller to consider the contract repudiated, and where the sale is not the subject of a prospective regulated agreement under the Consumer Credit Act 1974 the sum deposited will be lost."

 

 

I would also like to highlight the fact that the cars MOT advise notes weren't rectified:

 

 

Brake light Indicator and Balled rear tire where not checked or rectified before being out on the fore court or test driven by me. These defects I highlighted later and told they would be completed.

 

 

The issues I have are that I notified them 1 day after the deposit was put down.

 

 

The fact that the car was put up for sale the very next day which leads me to think the changes weren't made.

 

 

Also I don't know how they can justify what the £700 covers them for?? admin fees maybe I'm not sure

 

 

I did request the bank to do a charge back but as I have signed the order form they can't help.

 

 

Any help regarding this matter would be greatly appreciated as I don't know where to turn.

 

 

Scott

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You have breached the contract - and it is clear that on the basis of their own terms that they have accepted your repudiation of the contract.

This means that they are entitled to deduct from you any administrative expenses and they must then refund you the rest.

They would have to account to you for any sums deducted and show that the money was retained was truly a reflection of their administrative losses.

I suggest that you send them a letter - deliver a copy by hand, if you can, explaining that you want your money back less their administrative costs - which they must explain to you - and that if they fail to do so, then you will start a County Court action against them in 14 days time.

Don't make this threat if you aren't prepared to do it.

On day 14, issue the claim. Use between then an now to read up on the process and to prepare your claim form.

 

It is easy and you will win.

Follow this link - small claims - to see a brief explanation of the procedure

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Thank you very much for your help on this. I very much appreciated it.

 

 

Can you advise if there is a letter template so I can request a breakdown of the admin fees just to make sure its clear and that it details everything needed to take forward for a legal claim? I have a feeling its not going to be £700.

If the dealer does supply a letter of the breakdown of fees within 14 days, how should I then proceed with this?

 

 

Thank you again for your help on this

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I would imagine that he would have difficulty justifying more than £50.

 

Please read the County Court guides to see what you should do. You need to do your homework and understand the steps.

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Hello

 

 

I have read and understand the steps. However I'm not fully converse in these sorts of matters.

 

 

Can you advise where I can locate a template for requesting the fees or what I need to make sure is in the letter I will be sending?

 

 

Would the letter be "a letter before action"

 

 

Once again I thank you very much for your help and just want to make sure everything is correctly put in case this issue goes further.

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Hi Pharoah1985, I don't think there is a "template " letter .

What BankFodder was saying is that you compose a letter and say that you are prepared to pay them for their admin fee but you would like a break down of that cost and the remainder of the monies returned.

You ask them to do this within 14 days or you will issue a small claim against them.

Keep a copy of your letter and proof of delivery.

Any ferther hassle come back here

 

Good Luck

F16

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  • 3 weeks later...

Hi

 

 

I have received a response from the car dealer in the form of a letter from a company called lawdata today?

 

 

They write on behalf of the car dealer stating the below:

 

 

We are instructed by our client with regards to the above vehicle which you agreed to purchase.

 

 

Please accept this letter as confirmation that if you fail to collect and pay for the stated vehicle within seven days from the date of this letter, then our client will consider you to be in breach of contract and will therefore withhold your deposit. Indeed, our client can also recover any additional losses that they suffer as a result of your breach.

 

 

Notwithstanding the above, entirely without prejudice or admission of liability and as a gesture of goodwill, our client is prepared to offer you a six month credit note to the valve of your deposit. This will be effective from the expiry of the above time limit, and can be used towards the purchase of another vehicle offered for sale and agreed by our client.

We trust this clarifies our clients position.

 

 

Sorry for writing the whole thing, just not sure what to do and wanted to make sure it is all there

 

 

Any advice????? thank you

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Hi

 

 

I have received a response from the car dealer in the form of a letter from a company called lawdata today?

 

 

They write on behalf of the car dealer stating the below:

 

 

We are instructed by our client with regards to the above vehicle which you agreed to purchase.

 

 

Please accept this letter as confirmation that if you fail to collect and pay for the stated vehicle within seven days from the date of this letter, then our client will consider you to be in breach of contract and will therefore withhold your deposit. Indeed, our client can also recover any additional losses that they suffer as a result of your breach.

 

 

Notwithstanding the above, entirely without prejudice or admission of liability and as a gesture of goodwill, our client is prepared to offer you a six month credit note to the valve of your deposit. This will be effective from the expiry of the above time limit, and can be used towards the purchase of another vehicle offered for sale and agreed by our client.

We trust this clarifies our clients position.

 

 

Sorry for writing the whole thing, just not sure what to do and wanted to make sure it is all there

 

 

Any advice????? thank you

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Theyve basicallya dmitted fault but are trying to pass it off as a gesture of good will. The without prejudice thing is because they dont want what they are saying to be heard in court.

 

Have a good read of post #2 and post #4. Youve got a bit of homework to do.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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