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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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NRAM / Marlin / Mortimer Clarke Claim***Settled by Tomlin Order***


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Draft defense below, im not sure if 4,5 & 6 are applicable?

 

1. I requested information pertaining to this claim by way of a CPR 31.14 on 15th March on the 20th March I received a reply containing a copy of the first page of a credit agreement, with no terms and conditions and also a copy of notice of assignment. Also included was a note saying the claimant was taking their clients instructions to the remainder of my request:

 

The default notice

Termination notice

Statement of account

 

I appreciate that a CPR31.14 is a civil request and the claimant is not compelled to reply, but having confirmed they would supply the requested documents they failed to do so.

 

2. On the 27th March a Section 77/78 request was made to the claimant, this was signed for by the claimant on 28th March. The claimant has declined to respond and remains in default of the section 77/78 request.

 

3.The Particulars of Claim are denied with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to:

 

(a) show how the Defendant has entered into an agreement or contract with the Claimant; and

(b) show how the Defendant has reached the amount claimed for; and

© show the nature of breach and provide evidence of any Default Notice and Notice of Sums in Arrears

(d) show how the Claimant has the legal right, either under statute or equity to issue a claim;

 

4. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

5. Furthermore, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 and 196 of the Law of Property Act 1925 and Section 82 (a) of the consumer crediticon Act 1974.

 

6. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

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As its one of my defences and your claim is subject to the debt being assigned 4/5/6 are very applicable.

 

Regards

 

Andy

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Hi Andy, thanks so much. So i'll submit that defence through MCOL. Sorry to be nit picky but point 5 mentions law of property act 1925. Sorry to sound a bit dumb but does that apply to a secured loan? Mine was unsecured. Just dont want to put in anything that will come back to bite me..

 

Thanks

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The Law of Property Act 1925 legislates debt assignments...not secured or unsecured loans truaguns:madgrin:

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OK submitted defence, last question before the easter break :-).

 

On post #23, i mentioned that they'd taken the original loan off of my credit report and replaced it with their own version, showing a default for feb with no history, while the previous NRAM entry showed amounts going back to start of loan. There is now an entry for march increasing the balance by £21. Can they just go into people credit reports creating entries and deleting others when a claim is in dispute?

 

Have a happy easter all.

Edited by truaguns
typo
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In a word ..yes...as they are now the legal owner of the debt.

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  • 2 months later...

" take further advice from their clients...":lol: my a***

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Well put... Waiting game now.

 

Think i'll have an MKDP (different) one coming up, multiple calls, texts and letters the last month. Latest letter, last one before legal action, but it's not too late to settle before action... We'll see.

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  • 1 month later...

Well there's nothing to set a side at the moment and a strike out can be very risky and expensive should they fight it....its not doing you any harm why bother?

 

Andy

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  • 1 month later...

Hi All,

 

Finally had a reply from Mortimer Clarke. See attached.

 

The only new thing they have given me is the terms and conditions, which may or may not be from the original and 2 plain pieces of paper with payments made with the account number as reference along with dates and amounts (I've not scanned this).

 

There is an odd thing on this sheet, the payments start in Sep 2006 and there is a regular payment for the same amount each month, however on the March 2008 payment they have an amount of £0, although it says 'payment made thankyou', this march payment is never taken again elsewhere. I have checked back and know 100% that the payment was taken from my account on the date indicated for the usual monthly amount.

 

They have resupplied the signed agreement, but it still does not seem to be from the original, but rather a print out of a microfiche. It seems to be from the same source as the T&C's so why they didn't send these originally i don't know. Makes me wonder if the are reconstituted from elsewhere.

 

With regards to the default notice, which i am also 100% sure i never had. They claim that this was issued by the original lender in August 2011, but fail to include it.

 

They have supplied a expense sheet, which is nice of them..

 

Not that this has much bearing on it but i have moved since the original correspondance, probably why the letter is dated 4th Sep and i didn't receive it until the 15th. they've also kindly given me 7 days to reply, despite the fact they've kept me hanging on for almost 6 months.

 

Anyone have any thoughts on a response, I'm not really to sure what to go back with.

 

Thanks all, round 2!

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So it looks as if they have all that is required to proceed ...it your call now if you wish to call their bluff or offer a proposal.

 

Regards

 

Andy

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No creditor keeps a hard copy of Default Notice....they just have to show from their data that one was served.

The agreement appears to be the original to me...errors on a statement does not determine that you are not liable for the alleged debt.

We could do with some help from you.

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Thanks Andy, I was going to send a letter to them:

 

*******************************

 

You mentioned in the particulars of claim, a default notice which was alleged to have been issued by the original creditor on **/**/2011. I have never received this, as you have made mention of said default notice in your claim it is your responsibility to provide a copy on request or make available at some time during the proceedings.

 

You have provided a copy of an account statement, this has errors on.

 

Further to the above, could you please provide the correct statement of account and a copy of the default notice?

 

Although you have taken almost 5 months to respond to my defence, you now expect me to reply in 7 days, despite me not receiving your letter until 15/09/2014. I feel it is unreasonable for you to expect such a quick response. ********************************

 

But from what you say this is pointless, what do you mean by call their bluff? Just ignore them and wait for the directions questionnaire etc?

 

At what point do these compaines usually end negotiations and go straight for the CCJ. What i mean is, before judgement is issued can you still negotiate right up until then. I have read about Tomlin orders etc.

 

Thanks again.

Edited by truaguns
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This is the position...they have made a claim you have submitted a defence...that is your final response for now.They had no need to disclose the above at this stage ...that comes further into proceedings just before trial date.

 

They are testing the water and trying to get a response from you (from the above you are about to fall for it) and in a way trying to mediate.

 

They have a couple of options now at their disposal...they can either;-

 

Mediate and try to settle or they can make application for Summary Judgment if they think your defence has no merit and what they have disclosed is good enough to support their claim.

 

Or they can inform the court to allocate the claim and proceed to trial.

 

You can respond...but dont argue the merits of what they have done or not done....but signal that there could be away to settle this by way of a Consent or Tomlin Order but considering their deficiencies within their claim you are only prepared to offer £x and only over a monthly payment plan...no order for costs and no CCJ.

 

Or you could disregard it and sit tight and await any allocation and proceed to trial.

 

Settlement by Consent is not a failure it puts you back to pre litigation...on a firm footing with regards to repayments...no judgment and no costs....unless of course you consider that you are not liable for the alleged debt...partially or at all.

 

Andy

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Hmmm ok Andy Thanks.

 

You've made my options clear and given me something to think about. I'll give it some thought and let you know what I decide, assuming other caggers are interested.

 

Thanks again much appreciated.

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So I've had a think and I'm not prepared to just go ahead and offer a settlement, when in effect they haven't given me anything they hadn't already supplied 5 months ago, other than an incorrect statement of account and a note saying the default notice was sent, with no proof, seeing as they state in the particulars the DN, shouldn't they have a copy?

 

The question is do i go back to them saying these things and see what they say or just ignore them and see what happens. I assume they will go ahead with the CCJ, in which case i'll go from there. I've also moved from the address they're sending correspondance to. I guess i should inform them of my new address?

 

Also what's the difference them going for summary judgement and them getting the court to allocate. I thought (naively) they were the same thing..?

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Summary judgment is in effect judgment without full trial...the case is determined on their application and WS.

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Yes, you must inform the court and the claimant/solicitor of your new address as both are likely to be sending you correspondence.

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 months later...

Hi All,

 

Just a quick update, i settled this with a Tomlin order payable monthly over 3 years, total to be paid back a lot less than that which was claimed.

 

So in a way it could be deemed a success, but who knows if i had been willing to stay the course.... Anyway settled now.

 

Huge thanks to Andyorch and citizenB, without your help I would have been lost.

 

Thanks again.

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