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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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court claim Marlin, on behalf of HSBC*** Claim Discontinued***


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Hopeully more good news? Recieved this letter today from HSBC.

 

Dear Sir or madam

 

Loan agreement xxxxxxxxxx

 

We write further to your letter dated 18 March 2014, the contents of which we note.

 

Please note that accounts owned by HFC Bank Limited, (also traded as Beneficial Finance and Household Bank), Endeavour Personal Finance and Sterling Credit Limited have been transferred and are now being serviced by HSBC Bank plc. We are members of the same group of companies. The information provided provided solely relates to accounts previously owned by HFC Bank Limited and is subsidiaries.

 

Please note that account number xxxxxxx is a closed account. Therefore, details of any account which had been closed over 6 years may no longer be held on our systems.

 

Please be advised we have been unable to locate any information for the above mentioned account. We have conducted a reasonable search at the time of request of all systems.

 

Should you have any queries, please do not hesitate to call.

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There is a shaded box at the top right hand corner of the letter stating: your request is being actioned by: CCA & SAR Department. With a telephone number.

 

Also the SAR letter I sent has been attached along with the postal order and returned to me.

 

Are they telling me then that they have no information about me for the whole 12 years worth of accounts which I held with them? It clearly stated that I requested ALL personal data.

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It would appear that they are unable to comply with either request therefore I cant see how they can continue to proceed with their claim. Wait now and see what their next move is so the claim should become stayed...if they do proceed then you have their written conformation that they are not in a position to enforce.

Regards

 

Andy

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Cheers Andy

 

So, can I take it that the procedure is as follows:

 

I file my defence.

 

The court informs Shoos that I have done so.

 

Shoos have to respond to the court.

 

The court decides what action to take.

 

Is this correct? And as they wont be able to provide any of the data required, the court should decide that they can no longer continue to take action?

 

 

There was one more thing playing on my mind, that is that they (Shoosmiths) agreed to give me an extension of 14 days from when they provide me with the documents to file my defence, should I have informed the court? I have filed my defence anyway within the time allowed as I could see no advantage to waiting and because Marlin defaulted the CAR.

 

Was I rite to do this? Is there anything else I should be doing other than as you suggest wait and see what Shoosmiths do next?

 

Regards

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You can submit your defence at any time within the 33 days...so disregard anything from Shoos.

 

They can still proceed if they wish (would be rather silly though without any documents their claim relies upon) all you have to watch for now is if you receive a DQ (Directions Questionnaire) this signifies that they have made application to lift any stay and proceed...if you don't receive one the matter is left stayed (parked)

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Will I be informed if it is stayed ?

 

Cheers

 

No

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Hello all

 

I have another thread open here that I opened some time ago when 1st considering applying for a mortgage.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?417039-Permission-is-needed-for-lenders-to-share-information.-defaults&highlight=bridgart

 

After updating that thread I got talking to one of the site team and it has been suggested that I now update this thread.

 

As I have explained previously on this thread, HSBC have responded to an sar with a letter stating that they have tried to find data on this account but cannot find anything. Not only that but I specifically asked for any and all data they held about me in the 12 or so years of banking with them (which includes a current account, loans and a credit card. Oh and also is just occurred to me a savings account that I recently have a statement for!! )

 

What I may not of explained is that there is a default on my cra file proving that the account this ccj attempt is about is definitely less than 6 years old.

 

I will now be putting a letter together and resending the sar along with copies of my cra file and the front page of the court claim to provide them with this proof.

 

Does this seam like the right move to make? Is there anything else I should be doing?

 

Thanks to you all again

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Is this in connection with the current thread bridgart ?

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Ah ok as long as its connected.

We could do with some help from you.

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So what do you make of them not having any data on this account? Is definitely not more than 6 years old.

 

Im not sure ...they will struggle to proceed with their claim?

We could do with some help from you.

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All will be revealed once you submit your defence and await their response.

 

Andy

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Just got off the phone with HSBC and they definitely have no information on any loan accounts I have ever had with them? Good news I guess...

 

They have also asked that I send the subject access request again with a different account number as a reference.... Am I doing their job for them?

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They should be able to provide data simply with your name and address as reference.

 

If you are using the account number from statements or off the claim form, then I would say they are messing you around ?

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Yes I have used the loan agreement number that is on the claim form?

 

I called the number on the reply letter for the CCA and SAR Department

and the lady couldn't find any information on me

and told me that they only deal with loan accounts?

 

After this I dug out a statement for a savings account so open with them

and contacted them via telephone banking

and the response I got was to send a new sar

using that account number as reference?

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I have today recieved a letter from Marlin and enclosed was a statement of account printed off the computer (at the bottom of each page there is a HSBC url) There is still no loan agreement but they suggest they will forward it when it arrives.

 

 

Should I be worried?

 

Also recieved acknowledgement of my defence from the court

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Not particularly...lets wait for the agreement now.:wink:

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I'm so confused? The account number on the statements sent to me by Marlin is different to the one i thought was on the claim form?

 

Maybe I've dropped a real clanger here?

 

In the poc it says as follows:

 

The claimant claims the sum of monies due from the defendant to the claimant under a regulated agreement between the defendant and HSBC Bank (********) and assigned to the claimant....... And so on.

 

I have assumed that the number in the brackets is the account number the claim is about? is this wrong? Could the number in the brackets be something else?

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Its should be the same...are you sure the statements are actually yours? If they have stated the wrong account number in their particulars then that error would have to be overcome and they may have to amend their PoC.

We could do with some help from you.

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I won't actually get the statements In front of me until Monday as I'm away with work so I'm not sure if they're mine.

 

from what the Mrs has read out to me over the phone the account number is different and that account number is definitely not anywhere on the claim form!

 

I'm just confused because I have been told by HSBC that the account number on the claim form has been deleted and probably because it's an old account. Also I confirmed with them over the phone yesterday that they can't find any details linking me to any loan account? Yet somehow Marlin have managed to get something?

 

Is it possible that I have been speaking to the wrong department at HSBC? Perhaps old loan records are kept in one place and new loan records in another?

 

As you suggest Andy I'm not panicking until I see the agreement but I'd like to be prepared just incase

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Have you any previous paperwork pre litigation from Marlin in particular the Notice of Assignment this will refer to the account number they purchased and whether they have changed the account number to a Marlin number?

We could do with some help from you.

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