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    • Well, it's good that you have five days before you're supposed to go there, there is time enough to sort things out.  See if Booking.com rear their head tomorrow.
    • It is an interesting Final Notice. Firstly because there is usually a reminder Notice before the final Notice. Secondly because it contains some of the wording that should be in the original PCN [aka Notice to keeper]. It could be that the necessary wording in the NTK is missing so they put it in the Reminder Notice to cover their error. If they have it hasn't worked. But the only wat we will know if you post up the back page of the Notice to keeper along with the other details asked for on Post 8 .  If they have got it wrong it means that they are unable to transfer the liability to pay the PCN from the driver to the keeper . I take it that you are the keeper and not the hirer? And do you know how long you are supposed to stay in that car park? In the past I have found Sainsbury's pretty good at cancelling PCNs for their customers. Take both PCNs in to the store and point out if you are a regular customer and that the driver spent a lot of money in their store and see if they could please do something with the ticket for you. if the manager can't help, then come back and we will give you their Head office and write to them. It is the easiest and quickest way to get the ticket cancelled. No point in appealing since that would mean they lose the chance to make any money out of you which is their whole reason for running the car park. If you cannot get Sainsbury to cancel then we rely on ECP getting things wrong so that you don't have to pay  on a technicality or technicalities. For example if the PCN does not comply with the Act and the keeper is not then liable it makes it difficult for ECP to win should it go to court as so many people are legally able to drive your car and Courts do not accept that the driver and the keeper are the same person. Which is why we do need to see the questionnaire filled in and the rest of the NTK. Also it would be helpful to get photos of the signs in the car park. Ones that can be read by us, and the sign at the entrance as well as the inside ones especially those that are worded differently. Poor signage is another defence that works well and you will  need a good defence should they decide to go to Court.
    • Thanks for answer ref address/bank. Thought it wise to double-check.   When I reply to them as per post #5, what should my reason for dispute be?   " dispute this debt because..recommended reason as advised from your thread and add the debt purchaser has yet to provide any or all of the required documentation."
    • Alternative is to access the video yourself, upload to YouTube or similar and link back here.  Video will be accessible once you input your details into Wandsworth website: https://parking.wandsworth.gov.uk/pcn  
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British Gas Default help :-(


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Hi there,

 

I was wondering if I could get some advice. I'm really clueless about this kind of thing, so I really appreciate any help/guidance given.

 

During this whole process, I just want to inform you that I have lived in 3 properties:

 

PROPERTY A: Removed address

Resident Since: 12 2007 To 10 2008

 

PROPERTY B: Removed address

Resident Since: 10 2008 To 01 2009

 

PROPERTY C: Removed address

Resident Since: 01 2009 To 01 2011

 

On 03/12/07 I moved into property A and

opened my account with British Gas for dual fuel Gas and Electricity.

All went well until I moved out in October 2008.

 

When I moved out of property A,

I received my final bill which I paid.

I gave British Gas my forwarding address of property B.

 

Apparently the final bill I received in property A, was for my Gas,

and my Electricity bill was not sent until after I had moved out.

I never received an Electricity bill from British Gas in my new property.

British Gas also only give you 24 days before they start sending nasty letters.

 

In 13/01/11 - While at property C,

I received correspondence from First Locate to say that I owed them £177.

I contacted British Gas to see if this was legitimate and it was so I paid it immediately.

 

I've just gone and checked my Experian credit report and I can see that I've had a default on my account since 26/06/2009!!!

 

Can someone advise if this is perfectly legal?

I pay all my bills on time, and I've ended up with a default??

I've had no correspondence what so ever :(

 

I spoke to Customer Service and they've said there is nothing that can be done

because the bill was issued and never paid, but I never received anything...

 

All advice would be great!

 

Kind regards

Simon

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Yes it is legal, there was an outstanding payment trouble is paying sometime after the default was placed does not remove the default it will be removed on the 6th anniversary of the default date paid or not.

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A default notice is not issued on a utility account a straight forward demand for payment is usual.

 

You could try asking for the default to be removed as a 'gesture of goodwill ' as you paid as soon as you knew of it.

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You could try appealing to their better nature.. if you can find it. Explain that they DID have your forwarding address and they can see from your records that you have never been behind with your payments. Can they please remove the default !

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Well, they've issued a default against my account.

 

I'm on the phone to them now. I doubt VERY MUCH that they will remove it as a simple gesture of good will. Probably have to suck it up :( This is so bizarre. How anyone can think this makes sense is really weird. I could understand employing a debt collector to try and get in touch with me, but to say that I'm one of the people that goes around not paying my bill is seriously unfair.

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You could contact the Information Commissioner, they deal with this type of thing.

 

http://www.ico.org.uk/

 

 

Or try the Energy Ombudsman see if they can help.

 

http://www.ombudsman-services.org/energy.html

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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SNAP:lol:

 

:lol:

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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So I spoke to their customer service and they said there is nothing they can do.

 

I've asked them to send me the final bills that should have been sent to the forwarding address. I'm hoping these would have the dates of sending on there as it will help me prove that I received no bills.

 

I've also made a complaint to the Energy Ombudsman above (thanks citizenB).

 

Does anyone know how long it takes for the Ombudsman to take action by any chance? Am I looking at weeks or months?

 

Thanks for your help.

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You will need to make a formal complaint to BG before going to the ombudsman they will expect you to have exhausted BGs complaints procedure first.

 

It's been said so many times before using the phone for this type of complaint is a complete wast of time, customer (dis) service operatives have little knowledge of CRA reporting and certainly have no authority to deal with such a complaint.

 

Keep is all in writing and get proof of postage.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I would not under any circumstances use e-mail for a formal complaint, to easily ignored and may never reach a person with authority to act.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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