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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Tribunal coming up, money worries - ** WON **


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:trev1865:

 

Your wife's request for assessment rate employment n support pending her appeal hearing isn't a new claim. I'm not sure how Jobcentreplus processors deal with a suspended claim for ESA at the same time as a live claim for jobseekers, cos the computer's programmed to prevent two claims at the same time. But your wife's current ESA claim, although it's not being paid at the moment won't be finally closed unless a tribunal panel uphold the fit for work decision, or she misses any of the appeal deadlines.

 

Margaret.

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thanks margeret

now we are scared to sign off jsa incase theres a long wait to be put back on esa assesment rate resulting in no income at all

i presume we will get a letter from dwp confirming our appeal to tribunal? is it that letters address we should send notification of our desire to swap on to esa to?

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we took advice from a solicitor who said in effect it is a new claim for esa were making.

as we dont get paid jsa till this thursday we dare not claim till then and as it is past mar 30 we are still worried they can refuse us esa?

sorry if i appear slow on the uptake...i am!

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:trev1865:

 

:frown: :frown: :frown:, oh I hate these situations. You've no reason whatsoever to accept my advice over that of a qualified solicitor, but in my experience and opinion you've been advised incorrectly and the solicitor certainly hasn't read Chapter 42 of the Decision Makers' Guide. (Hundreds of pages that Work n Pensions decision makers use to inform their determinations in the context of legislation.)

 

https://www.gov.uk/government/publications/decision-makers-guide-vols-8-and-9-employment-and-support-allowance-staff-guide

(Chapter 42, section 42445)

 

Important note about jobseekers is that there isn't a live jobseekers claim. Of the dozen or so claimants I've known in your wife's situation, there hasn't been a telephone claim to 08000 556688 or an ESA1 form between them.

 

So it's either stay on jobseekers. If your wife can cope, you won't have to stress about a gap in payments,

 

Or close jobseekers and follow my advice in #45,

 

Or close jobseekers and make a new claim for employment n support on the grounds of a different or worsened condition, which your wife can do and keep her appeal open at the same time. The big 'but' to this option is that; as we've now passed 30 March 15, ESA won't be paid until a decision maker is satisfied that your wife has or can be treated as having limited capability for work. Initial response from Jobcentreplus will be an ESA83 form asking for evidence. Should the evidence not be satisfactory ESA won't be paid unless she's found to have limited capability for work via a new work capability assessment.

 

ESA is an ever harsher benefit to claim and I'm as sure as I can be that I've advised you correctly. But given the circumstances you may wish to seek further professional advice. Is there a support charity for your wife's condition?

 

Sincerely, Margaret. :panda:

 

 

 

 

 

 

 

 

 

 

 

 

 

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we are so confused now but we are going to follow your original advice and sign off jsa tomorrow..if it turns out esa wont be paid will we have a long wait to get back on jsa again?

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:trev1865:

 

Has your wife lodged a formal appeal (form SSCS1) directly to the Tribunals Service? And equally important, so far as assessment rate employment n support is concerned, has her appeal been acknowledged by the Tribunals Service yet? Cos you need to photocopy the acknowledgement and send a copy to the address on the disallowance letter, along with a Med 3 (unfit) note and a written request for assessment rate ESA pending an appeal hearing.

 

There's no reason why Jobcentreplus shouldn't pay assessment rate ESA in your wife's circumstances. It's not a new claim after 30 March. Might help to quote the original date of the claim that's been disallowed.

 

(There's something called rapid reclaim for jobseekers. I don't know the details but someone else will.)

 

Margaret.

 

 

 

 

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Yes logged appeal and confirmation back from tribunal. Also text msg confirmation from dwp this evening.would you advise ring or write to esa? Would prefer write but need to know date to backdate fit note

 

 

 

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signed off jsa this morning

rang esa, predictably she said sorry theve changed the rules.when i told her it was not a new claim she said oh ok post everything in then!

got a feeling they are eventually going to write back saying we cant do it as the rules have changed?

how do you suggest i get through to them that we are allowed to do this( if indeed we can?)

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  • 2 weeks later...

:trev1865:

 

Once this application gets to a Jobcentreplus decision maker, rather than a call centre, there's no reason why your wife shouldn't be paid assessment rate employment n support pending her appeal hearing. But if it goes pearshaped;

 

The answer, in writing, is to copy/quote the guidance and legislation to them and ask for their explanation for not paying out. (Using this tactic, a self-help group that I attend has a 100% success rate for conversion awards from incapacity benefit and near 100% for ESA disagreements.)

 

https://www.gov.uk/government/publications/decision-makers-guide-vols-8-and-9-employment-and-support-allowance-staff-guide

(Chapter 42, section 42445, cos your wife's claim pre-dated 30 March 15.)

 

And the document I referred to in #48.

 

I understand that this is an extremely stressful time for you and your wife, so should it be necessary (for any reason) please, pretty please, can someone tell us how to make a rapid reclaim for jobseekers.

 

Margaret. :panda:

 

 

 

 

 

 

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  • 2 weeks later...

after waiting almost 4 weeks since we signed off jsa, the dwp admitted they had lost our proof of logging to tribunal and fit note.

we took these copies again to the job centre where they were scanned.the next day they rang to say they couldnt find the fitnote! a few minutes later they found it. the next day they put the backdated payment in our bank but it was wrong..they had forgot it was a joint claim.today they finally put that right.its been a long stressful wait and next stop is the tribunal.

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:trev1865,

 

:sorry: this has been such a stressful time for you n your wife. Part of the problem is that the outgoing Government preferred appellants to stay on jobseekers (to be closer to the jobs market) rather than pay assessment rate employment n support pending appeal. Absolutely crackers! Doesn't save the taxpayer a bean!! Flipping between benefits gives Jobcentreplus extra admin costs.

 

Now, I don't know (or want to know) which area of the country you live in, but in some areas the horrendous waits for a tribunal hearing have lessened considerably. Consequently, your wife needs to get her case for tribunal prepared sooner rather than later.

 

CAG has an excellent guide, which has been used successfully by several of our members, to prepare a written submission of evidence for the tribunal panel;

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?251737-Appealing-or-going-to-a-Tribunal-Some-useful-information

 

Doctors are told it's not their job to police the benefit system but there may be something in your wife's medical records to cast doubt on the ESA85. Via subject access, a tenner gets you everything that's on the computer. Do you, or someone else, have to give your wife extra help cos of tasks she can't manage? For example, she needs a chaperone when she visits the doctor, or anywhere else, cos she can't walk unaided to the bus stop or has trouble following conversations cos of concentration/memory issues? A statement from a carer may help.

 

Best wishes, Margaret. :panda:

 

 

 

 

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we will look at the example you gave and see if there is more we can do.the tribunal have already been sent a doctors statement strongly supporting her case.the main claim we are appealing is the descriptor about bowel problems.wife was told outright no points are awarded for consistant soiling etc..we have found the list of descriptors and that is just not true.

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:trev1865:

 

Unfortunately dignity goes out the window during work capability assessments and the subsequent tribunals.

 

There are points for incontinence, but the episodes have to be pretty severe. Or the claimant has to be at risk of an episode for the majority of the time. Here's what the assessors are told to consider;

 

https://www.gov.uk/government/publications/work-capability-assessment-handbook-for-healthcare-professionals

(Pages 105 - 107)

 

Margaret.

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  • 1 month later...

so wifes tribunal is finally happening on july 7th..we have solicitors helping us and going with her to tribunal.

as usual i am thinking the worst case scenario and our appeal is thrown out..what then?

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update..wife won appeal with recomendation to be assesed again in 2 yrs..havnt seen paperwork yet so i dont know for sure if shes in support group. does she need to provide fitnotes still?

been getting 229 pounds a fortnight on assesment rate esa..does this go up now? its been years since she was on full esa i know the first 14 weeks dont count but after that is there a cap on backdated payments

as it would probably be a large amount? cheers

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Excellent news. :)

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update..wife won appeal with recomendation to be assesed again in 2 yrs..havnt seen paperwork yet so i dont know for sure if shes in support group. does she need to provide fitnotes still?

been getting 229 pounds a fortnight on assesment rate esa..does this go up now? its been years since she was on full esa i know the first 14 weeks dont count but after that is there a cap on backdated payments

as it would probably be a large amount? cheers

 

Good news! She will be placed in either the WRAG or the Support Group and yes, this will increase her fortnightly payment somewhat. The increase will be backdated to week 14 of her claim and there is no cap on the amount of a backdated payment.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Best news ever, congratulations to your wife and yourself.

 

I have been fighting for mine for 41/2 years, backwards and forwards to the upper tribunal and back, so pleased I have found this site.

Would like to thank Honeybee13 for the template, which I have already written for my next appeal on the 28th Aug.

 

Take Care All

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