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VT'd car through welcome, they claimed damage, lowells claim form !!**TOMLIN**


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swt, this is actually what you should be putting in a Witness statement, not a defence.

 

You would not be able to file this online as it is far too long.

 

I am just going to check when you need to submit..

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Ok, it looks like you have until the 16th November. Please wait until andyorch or steampowered look in with further advice on how to reduce and only put in responses to the Claim.

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5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Ok, it looks like you have until the 16th November. Please wait until andyorch or steampowered look in with further advice on how to reduce and only put in responses to the Claim.

 

Oh , ok thanks I thought I could write up to 122 lines in my defence online, have I missed the point then about a defence :???:

 

Regards,

 

Si

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Just brought this forward for easy reference..

 

 

 

Particulars of Claim

 

the date of the issue is 14th Oct 2013

 

the claim form states :-

 

the claimants claim is for the amount of £1565.26

being monies due from the defendant to the claimant under a credit agreement

regulated by the CCA 1974 between the defendant

and welcome financial services under account number *******

and assigned to the claimant on the 30/08/2012 notice was given to the defendant.

 

The defendant failed to maintain a contractual payment under the terms of the agreement

and a default notice has been served and not complied with.

 

The claim also includes statutory interest at a rate of 8.0% per annum from the date of the assignment of the agreement to the date of issue 14/10/2013 being an amount of 119.19.

 

 

 

Hi,

 

My credit file shows no default registered for the account

and I have not received one from welcome either.

 

In Dec 2009 lewis group tried to chase for the same thing

and after telling them it was not part of my finance agreement only

welcome trying it on for so called damages ther response was this :-

 

 

"

Dear Mr ****************

 

With regards to your recent email.

 

We have noted the account with your comments.

 

However, we feel that your email should be dealt with by Welcome Finance.

 

We have today returned this account to Welcome Finance, please contact them with further queries.

 

 

 

Yours sincerely

 

 

Lewis Debt Recovery"

 

 

 

Si

 

 

 

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4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think I have until the 14th to file my defence these are the dates offline for my case

 

A claim was issued against you on 14/10/2013

 

 

Your acknowledgment of service was submitted on 25/10/2013 at 11:12:42

 

 

Your acknowledgment of service was received on 25/10/2013

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Oh , ok thanks I thought I could write up to 122 lines in my defence online, have I missed the point then about a defence :???:

 

Regards,

 

Si

 

8,000 characters.. which strangely enough, you seem to be well within !!

 

In which case, you would be able to submit this online.

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5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi All, this is the letter I am about to file today as my defence any feedback very much appreciated.

 

"

The claimant's claim is misleading. There is no debt outstanding on the original agreement.

The Vehicle was voluntary terminated on DATE.

Welcome Finance have been attempting to claim monies by advising there was damage (make good costs) to the vehicle when it fact the wear and tear is acceptable according to BVRLA Fair Wear and Tear guide on the internet.

 

On 22.11.2008, I contacted Welcome Finance requesting a voluntary termination of my hire purchase agreement under section 99 of the CCA1974.

 

In a telephone call a few days later, Welcome Finance attempted to persuade me to extend the loan term thereby reducing the payments. This was not acceptable to me as I was still unable to afford these and insisted they accept the Voluntary Termination. They then advised they would arrange an RAC inspection prior to uplift and was I really sure I wanted to go ahead as they would charge me for any scratches or damage. I informed them the vehicle had stone chips on it when I bought it as it had covered over 85,000 miles and they never wanted an RAC inspection before they financed it, they commented that it’s not a requirement of their lending.

 

On the 24.11. 2013, I made a S78 request, for a copy of the original agreement. In response to this request, they sent a copy of an agreement that was someone else's credit agreement and which contained all their personal financial details visible. This letter was clearly addressed to my. (I have retained proof of this). I immediately contacted Welcome informing them of this, they panicked and asked could I please return it as they didn’t want to breach data protection.

 

A week or so later they eventually sent mine but no communication regarding the make good costs.

 

On the 08.12.2008 I received a letter stating further to my telephone conversation they would arrange an RAC inspection of the vehicle.

 

The RAC inspected the vehicle at my home on the 15.12.2008. After inspection the inspector asked me to sign for the so called damages which I refused as I did not accept the car required any make good costs. The scratch to the rear of the vehicle was there prior to my ownership of the vehicle and to be honest I never did anything with it as it was hardly noticeable and did not justify the cost to repair. I immediately contacted Welcome advising them that I believed the inspection to be unreasonable and I would not be paying for any make good costs. That I would be taking the car for an independent vehicle inspection myself. This was carried out on 16.12.2008 and it was confirmed the stone chips were indeed fair wear and tear for a vehicle with 113,516 miles (I have a copy of the letter). I contacted Welcome again on the 16.12.2008 as I needed them to confirm a date for the uplift of the vehicle, they advised it may take a further 2 weeks and in the meantime I needed to keep paying.

 

I reminded them the vehicle had been Voluntary terminated and they had accepted my termination. I sent a fax to the local office ( I have a copy) asking them if I could drop the vehicle off at their local office as I was concerned because we were away for a few days the following week and would not be able to keep an eye on the vehicle. The vehicle was collected by an Auction house a couple of weeks later.

 

Welcome contacted me by telephone advising I had an outstanding amount of £746.58 which were the make good costs for the vehicle, I explained to them again I would not be bullied into paying something that is not legally due, they accepted my Voluntary termination as they had previously confirmed I had paid sufficient on the HP agreement. .

 

Up to Feb 2009 Welcome would regularly call me trying to get me to agree to pay this cost or set up a repayment plan which I refused yet again. The lady said that each time they called me they would charge me for telephone calls until this debt has been paid for. I repeatedly informed them that the vehicle had been voluntary terminated and they agreed I had paid enough to go ahead with it, that I would not be bullied into repaying a debt for damages and charges for phone calls as these were unlawful charges.

 

A debt collection agency contacted me in December 2009 and having made them aware of the true facts they emailed me to say that I should discuss with Welcome as they were passing it back to them (I have the email).

 

Now in 2013 I have received constant harassment by telephone at home and on my mobile from a company called BW legal. I completely ignored their initial telephone messages to contact them regarding a debt as I owe them nothing. I cannot believe that nearly 5 years since my Voluntary termination this unfair debt is constantly being sold around and it has now escalated to £1565.26, this is unbelievable. On receipt of the claim form I immediately contacted BW legal to discuss the matter and asked if they knew what this so called claim was for.

They had no real information apart from it being money owed under a HP agreement for a vehicle with DVS vehicle solutions. I informed them I had no agreement with DVS as they were the car dealership and the lady responded by saying, oh no sorry it’s Welcome Finance. I gave them the full facts regarding this and they said they would have to go back to their client as they had no information regarding the account. I immediatelycalled Welcome Finance asking what they were doing as this was not part of my original agreement and if I owed them any monies then why had they not pursued this by sending statements, default notice, to show this so called debt. The response I received was we don’t have to send statements and we cannot discuss further as the debt has been sold on and you must discuss with them.

 

A request for information by way of CPR 31.14 was made by recorded delivery on the 25.10.13 which was received and signed for by BW legal on 28.10.13

 

On 11.11.13 I received an automated message from BW legal to contact them. When I did, I was advised that it in was in response to my CPR request and that they were waiting for documents from the claimant.

 

I have no intention of avoiding legitimate debt. This is not one and I will not be bullied into paying for something I am not liable for. . When the vehicle was voluntary terminated it had done 113,516 miles, it is to be expected that a vehicle with this much mileage would have a certain amount of wear and tear.

 

I am very disappointed that a debt collection agency has registered a speculative court claim obviously without actually seeing this has nothing to do with the original H.P Agreement and what’s more distressful is that I am not allowed to receive a CCJ in my current position at work. "

 

Ok, I have tidied it up a bit for you. IMHO, this is ok to submit.

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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o.k that's fab thank you :-)

 

the VT date would be the date they received my request I assume

 

Hi

 

The VT date would be a month after the last contractual payment, this would coincide wih the date stated on your letter (not the letter date).

 

I think that the defense as amended by CB seems to cover all the bases. Court procedure is not my area, but I can help with any queries regarding the legislation.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Well defence now filed online we will have to see what happens next.

 

 

thanks to everyone for all the time taken to assist me in this it is more appreciated than you will ever know.

The cycle of DCA's seems to be starting it must be that time of year I received today another DCA MKDP chasing for an old sole trader account last payment made by me 21/3/2005 :-(

 

 

This is becoming a nightmare now mad2.gifyield.gif

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Well defence now filed online we will have to see what happens next.

 

 

thanks to everyone for all the time taken to assist me in this it is more appreciated than you will ever know.

The cycle of DCA's seems to be starting it must be that time of year I received today another DCA MKDP chasing for an old sole trader account last payment made by me 21/3/2005 :-(

 

 

This is becoming a nightmare now mad2.gifyield.gif

 

It is my belief that they start sending "requests" around this time because they think people might have money saved up for Christmas !!

 

If the last payment to this account was in 2005, is it not Statute barred ??

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It is my belief that they start sending "requests" around this time because they think people might have money saved up for Christmas !!

 

If the last payment to this account was in 2005, is it not Statute barred ??

 

Mmm could it be ? Looks like I better start another thread then 😢😢

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  • 2 weeks later...

Hi All,

 

 

Update from the courts ,

 

 

Letter received on the 12/11/13 stating that they have acknowledged receipt of my defence and have sent it to the claimant.

 

 

it states that the claimant may contact me direct to resolve the dispute if not then they have to contact the court if they wish to proceed.

It states that the claimant must contact the court within 28 days after receiving a copy of my defence if not then the claim will be stayed.

 

 

what does that mean ?

 

 

Also still nothing received from BW Legal after my CPR request on the 25/10/13

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It pretty much means what it says, SW.. the claimant now has 28 days in which to advise the court that it wishes to proceed. If they don't, the court will simply stay (put on file) the claim.

 

Either side can make application to resurrect the claim at a later date. The longer it is stayed, the more difficult it will be for the claimant to make application as they will be asked why they have left it so long.

 

They could realise they do not have a strong claim in view of your defence and suggest that it is discontinued with both parties bearing their own costs. But that is only one scenario.

 

They could try and bluff it out.

 

The Claimant could get in touch and ask if you want to negotiate a deal. If they do, then let us know :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It pretty much means what it says, SW.. the claimant now has 28 days in which to advise the court that it wishes to proceed. If they don't, the court will simply stay (put on file) the claim.

 

Either side can make application to resurrect the claim at a later date. The longer it is stayed, the more difficult it will be for the claimant to make application as they will be asked why they have left it so long.

 

They could realise they do not have a strong claim in view of your defence and suggest that it is discontinued with both parties bearing their own costs. But that is only one scenario.

 

They could try and bluff it out.

 

The Claimant could get in touch and ask if you want to negotiate a deal. If they do, then let us know :)

 

Ok that's greAt advice thanks 😃

 

I will keep you informed

 

 

Si

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  • 2 years later...

how come you lost this case?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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