santander - address to write to r.e loan

[joshmark]

hi

 

im having serious financial difficulties i want to write to santander about but i cant find address anywhere

 

i have 5k loan and overdrawn current acc with them

 

thanks

[BRIGADIER2JCS]

The Head Office Address is best.

 

Complaints/Customer service Bradford details on the website I think.

[BRIGADIER2JCS]

Josh your PM inbox is full!

Please post your draft letter here, you will get the benefit of others advice too.

 

I will help all I can.

[joshmark]

Santander UK Ltd

2 Triton Square,

Regent's Place,

London,

NW1 3AN,

United Kingdom

 

 

I am writing to you with regards to 2 accounts I have with you.

 

( my account info here )

 

I am writing to ask you to clear all of my debts in entirity.

 

A bit of background information:

 

1) When you gave me my loan I was a vulnerable gambling addict.

2) When I was 18 year old I had £40,000 – I now have nothing and am total £16k in debt.

3) I have been free of gambling for 3 months now.

4) I am currently employed earning £839 per month. My outgoings are £812 per month. This does not include any of my debt repayments, as I can afford none.

 

Breakdown:

 

£839 / month wage

£300 / month rent

£100 / travel bus pass and train

£60 / month pole tax

£150 / month food

£100 / month clothes

£30 / month mobile phone pay as you go

£50 / month social spending

= £49 / month spare ( usually this goes on other bits and bobs )

 

I believe that when you gave me the loan you were not following correct responsible lending procedure's – for the following reasons:

 

1) I already had many outstanding loans including one for £5000 with nationwide.

2) You were in charge of my current account, which showed many payments to gambling and payday loan companies.

3) My current account was consistantly going overdrawn.

4) On the day you approved my £5000 loan, I was rejected for a £100 payday loan.

5) I was outstanding £3000 to gambling companies.

6) I was consistantly having direct debits bounce from loans I could not afford to repay, phone contracts I did not keep up payments with etc.

7) To be frank I was deeply shocked when you accepted the loan, but I was a vulnerable gambling addict and that the loan was a solution when it was putting me further in debt.

 

Even if I believed you had followed all the correct procedures I would still be asking you to clear my loan for the following reasons.

 

1) I have literally no way to pay this back. I have £20 spare at the end of every month. My bank account is drastically overdrawn.

2) I have no assets

3) I can not see, even if you froze my interest for 5 years, that I would be able to pay any of this loan back.

4) I am currently seeing a councillor with depression and suicidal thoughts.

5) I have absoloutley no idea how my situation is going to end. I have no idea how to pay anything. I am glad if I can afford anything to eat apart from cereal.

 

Other information

 

1) I am currently being contacted by Steph Atkinson – a producer for the BBC who may want to interview me for a documentary regarding young people's debt.

2) I am writing a letter similar to this to all of my debtors.

3) I am writing a letter to 2 gambling companies, one of which let me run up debts of £3000+ which took me 6 months to pay back ( I was earning a lot more back then and did not have depression ) but when I actually paid them back they immediatley offered me a £1000 credit limit. They are meant to ban problem gambler's – they actually encouraged me to ruin my life.

4) I used to be around 16stone, I am now around 11 stone, cant afford enough food to eat and am extremely depressed.

 

As per the above points, I can see no way that correct procedures were followed nor can I see any way that it would be possible for me to pay back these debts.

 

I welcome you to put in a request to make me bankrupt if you will not cancel this debt. I have no way to pay it back. I cry every day because of this mess I have got myself in. But I have been encouraged to get further into debt with your loan and gambling companies giving me credit. I can not afford to make myself bankrupt or else I would. Even though I hate the fact this would be on my file for life, what choice do I have?

 

I believe for you to clear my debt on both my loan and my current account would be

 

1) Responsible

2) Prevent me further depression and give me hope that my whole life isnt going to be spent crying over letters adding more charges to my account.

3) The best course of action for you aswell as me, as I have no way in this world of paying the loan back.

 

Even paying £1 to send this letter is hurting me.

 

I have been advised to send various “standard” letters but I wanted you to know my situation and give you the opportunity to do what is best for us both.

 

I never wished my life to end in writing letter's like this.

 

Please help me.

[joshmark]

please also note that my 16k debts also have lots of little (£300-£400 debts) should i write a similar letter to these?

[joshmark]

Please note i also have a few £300-£400 debts that i can not pay

 

should i send similar letter to these?

[AndyOrch]

What type of accounts are these joshmark ?

 

Regards

 

Andy

[joshmark]

hi overdrawn current account and a 5k loan they gave me when i was already in big debt

[AndyOrch]

How old is the loan?

[sequenci]

You need to reduce your clothes spending. £100 is too high - although you should also factor in amounts for cleaning products and toiletries. In addition you could give yourself an extra £50 for food too.

 

As you have no assets you'll find that no creditor will make you bankrupt, you could do it yourself although it'll cost you at least £525. One problem with this option is that you'll possibly be placed on a bankruptcy restriction - which means that you could be held to adhere to the bankruptcy rules for longer than the usual 12 months (although you'll still be discharged after 12 months).

 

Here's a good fact sheet:

 

http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=01_bankruptcy

 

How old are you?

Do you live alone?

[joshmark]

21 i live with my mom and pay her rent ( would be about £600 / month on my own )

[sequenci]

Thanks Josh. If there's any way in being able to get your debt under £15k you could consider a DRO:

 

http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=37_debt_relief_orders

[AndyOrch]

How old is the loan?

 

Are you already in arrears on those accounts?

[joshmark]

hi andy

 

6 months old

 

paid for about 4 months then lost my job, got a new job paying half my old wage, cant afford anything

[AndyOrch]

So you are 2 months behind on the P/loan and how is the overdraft looking? Do you still have your salary paid into that account?

[edjama]

HI Joshmark

 

Don't send that letter, it will get you nowhere, it looks like an attempt to not have to pay your debts using any argument possible.

Also you break down inc/exp to show £49 a month spare, then state you have £20 a month to spare, then further state you struggle to find £1 to send the letter!

 

Your clothes spending is muchto high, and I think given you would technically be paying half a shopping bill your food spending would be seen as high. I went court for c/tax and was told £80 a month was generous for food allowance??

Also despite spending £150 a month you later state you can't afford food to eat?

 

 

What you need to do is concentrate on legal issues. Beyond that the banks are unlikely let you off with anything they dont have to.

 

You are arguing irresponsible lending but you need to prove that the neccessary checks for the loan would have seen this. I doubt they would have looked at where money in your account went to, an alternative lender woouldn't, so why would your own bank?

 

You also need to find out what was on your credit file at the time of applying, had you only missed other payments by a week or 2 I doubt this would be shown, therefore the banks would not have known.

 

I'm sure some of the more experienced poster will soon help you straighten you debts out to what you can afford and how to claim back any unfair charges/PPi etc to help reduce what you owe.

 

Who are the gambling companies you owe money to? UK based or overseas online based? Finding a way to not have to pay these may be easier.

 

I feel you may still be a heavy gambler as (if we ignore your financial breakdown) despite being on £800 a month you cant afford to eat/losing weight because you aren't eating, you don't have a quid for a letter etc. Please be honest about this, it isn't to judge you but to ensure any help and advice you get is what is best for you in your situation.

 

You say the loan is six months old and was taken out because you were gambling at that time, well, 6 months isn't a long time and you make no mention of getting help for your gambling problem. I'd suggest you seek help for this with an association, I know you will probably be embarrased but everyone there would be to help you not to judge, and hopefully they would have plenty of experience and advice to help with debts run up through gambling. As well as esuring that once you are sorted, you get the support you need not to get back in this situation.

 

Try getting in touch with GamCare or Gambler anon.

Good luck.

[northernbloke]

hi andy

 

6 months old

 

paid for about 4 months then lost my job, got a new job paying half my old wage, cant afford anything

Well yes you can, can't you? £100 for clothes, £49 for socialising and £30 for the mobile. That's the best part of £200 a month that could be paid to your creditors. You may whinge about not being able to socialise and so forth , and I'm not trying to be nasty, but they are your debts and you are responsible.

[edjama]

Well yes you can, can't you? £100 for clothes, £49 for socialising and £30 for the mobile. That's the best part of £200 a month that could be paid to your creditors. You may whinge about not being able to socialise and so forth , and I'm not trying to be nasty, but they are your debts and you are responsible.

 

I Thought The Same When I Got Halfway Through My Reply. I Doubt He Spends This. Reading Between The Lines I Think The OP Needs Address His Gambling Issues.

[AndyOrch]

Threads merged...please do not start new threads on the same matter in different forums.

 

Andy

[dx100uk]

this mass thread also refers

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?398179-me-and-my-debt-resulting-from-gambling-hell-help

 

dx