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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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T-mobile No Sgnal, and no interst in the problem


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Hi, been a while since I have been on here but here goes...

 

I have A T-mobile account, with two phones on the same contract.

 

I have no signal in my property, around my property it is patchy and unuseable.

 

I have contacted them through twitter and was told I couldn't have a signal booster as they don't guarantee signal.

 

I wrote them a letter stating that they could either cancel my contract or send me a signal booster.

 

They have ignored my 14 day reply time frame.

 

what next?

 

thanks in advance.

:D
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I write to EE in june got a reply in July re network optimization (or turning off masks in plain english) I then phoned them up as same issue as you at home and work and they put me on the list for a signal booster back in August but they were out of stock/short supply phoned them up last week as still no signal box. They said they have stock now and they working through the backlog and I got 50% line discount till box arrives... so far 50% for aug sept and hopefully Oct.

 

I was given the option to cancel my contract.

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I am a foser carer and must have constant access to my mobile phone in order to talk to social workers, school, child services, fostering agency etc...

 

it's just not good enough.

 

so now that my letter has been ignored, what's the next letter?

Edited by big blue one
:D
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Try giving them a call and get through to the technical people ( from 150 options 1 phone; 4 tech sup; 1 phone sup) they may try to go through network setting ... just say you done that before and it's still a problem and ask to get through to networks as its due to the optimization. They are the ones who hold the power to offer the options

 

Its basicly what the letter from EE said in reply to my complaint.

 

If you get on the list for a signal box it may take months to arrive though.

Edited by morsy
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Well thats up to you depends what you want ..... if you want a quick resolution then phone maybe the best option then follow up by letter if you need to.

 

Bearing in mind EE may take 4-8 weeks to reply to any written complaint and I suspect that they got quite a lot of them with their optimization leaving everyone everywhere without a signal. The person I spoke to said they are stretched as they are having major problems with every mast is taken off line reconfigured upgraded moved or removed for good, this process will take about a year or more to complete.

 

My reply letter to my written complaint simply said to phone them so they can run through some diagnostics and check setting etc which I did and i'm still waiting for my signal box.

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Big Blue One, an important part of your issue is in regards to how you have happened to have no signal.

 

Did you have signal at your property but one day it disappeared? Or when you took out the contract you got home to find there was no signal? Or have you moved house to find the property you moved to had no signal?

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Big Blue One, an important part of your issue is in regards to how you have happened to have no signal.

 

Did you have signal at your property but one day it disappeared? Or when you took out the contract you got home to find there was no signal? Or have you moved house to find the property you moved to had no signal?

 

It seems to have got gradually worse but is now more important than ever due to our jobs. It may have been this bad previously but in my mind it has decreased in quality....

:D
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I had very good signal and really fast 3G internet signal for years it got a bit rocky when they did the network sharing as everything kept switch from one to the other and back then when it all became EE signal it sorted itself out but in May this year it went when they turned off the local mast and we now covered by one further away. So no indoor coverage and limited outdoor 2G coverage at home and my relatives address whom i'm career for (them have a mobile that alerts me should they fall etc) they have no signal at all indoor or out doors again that went in May this year.

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  • 2 years later...

No had t-mobile signal, you can purchase hiboost signal booster to solve the problem. but in advance, you need to refer the operotros, is it illegarl to install this kind of devices. also you can refer the hiboost team, here is the website:

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