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    • hi all. bit of advice please. I had a Three contract up until November last year. At £11pcm for 24mths. Paid every month on time via their online portal. When I ported over, I received a letter from Three thanking me for being a customer blah blah blah.. It also said IF I owed anything a final bill will be sent. No final bill ever received - I get a phone call around the first week in December form an Indian sounding man who was extremly difficult to understand. Said he was calling from Three, and wanted me to confirm my details - something of which I didnt as something didnt sit right. He said I could log into my account and review my bill as I owed money and then hung up. After the call I thought I'd best log into my account just in case.  Couldnt log in. Account access denied. Logged on to chat - they said as I ported over and I was no longer a customer my access was suspended. Couple of weeks later I had another call from a local area number and answered again it was some Indian guy telling me I owed money, wanting me to confirm details. I refused and he said details will be sent out to me to my email on account and my home address as it was important. Once again nothing.. 15th Dec I received an email from PastDue in my name RE Three. Email stated they were contacting me about Three an I should receive a letter soon regards to this matter. Says about visiting their website.  22nd Jan another email form Pastdue. Stating they have yet to receive a response to the letter, and they had already sent me an email about this. We will continue to contact you until this matter is resolved. Again asks me to login. 23rd Jan letter received dated 13th Jan. Titled "We are here to help keep your Three Services"  Claiming I owed "Airetime Balance £201.43" and contract period was 26/11/2019 to 25/11/2020 States "We have been appointed by Three to recover the amount of £201.43. If you pay this amount in full Three may be able to waive the cancellation fee and reconnect their service for you" - what cancellation fee / re connection??? I ended the contract giving the 30days notice and paying the last bill.. Then the normal crap about its important to pay. If I'm experiencing difficulties etc. Now both December and  January Credit reports from ClearScore, Credit Karma, Credit Expert, Totally Money and Equifax all show Three as Closed and balance as Zero. (Date Satisfied /closed 17th Nov, bal 0, last updated 30th Nov) I've had nothing from Three. As far as I'm concerned I owe nothing as no final bill and no access to the portal. Should I email PastDue and do a prove it & attach proof of Credit Reports being £0 or do I do something else?  
    • Hi she did say she was cancelling and returned the equipment. It looks like they put her on a rolling contract for 24 months when she phoned before trying to reduce her payments as they kept going up. I know Sky haven't done that to me. She didn't see that email as she's had lots of stressful situations. No.letter in post or when she originally phoned about reducing her bill well over £100 they didn't tell her about this contract. Like you say there should be recordings. BT mobile contract is separate to broadband and the cancellation fee is for the broadband. They have blocked her mobile so she can't use it and that is a contract. She is phoning CAB in the morning and checking through her paperwork. I'm quite happy with Sky as they tell you upfront what is happening and have never rolled over my contract. Thanks for taking time to reply it is much appreciated. 
    • I've sent an email to a press contact And one to a journalist at the BBC!
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

TV License fines....BBC responsible for over 10% of all criminal prosecutions in Magistrates Courts


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The Distress Warrant is not obtained by Capita.

 

The decision to issue a Distress Warrant is one that is taken by the Fines Officer. The Distress Warrant is sent to the relevant enforcement company electronically.

 

There is indeed a requirement to advise the debtor in advance that a Distress Warrant will be issued and this is satisfied by sending a Further Steps Notice to the debtor at the address on the court file.

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The Distress Warrant is not obtained by Capita.

 

The decision to issue a Distress Warrant is one that is taken by the Fines Officer. The Distress Warrant is sent to the relevant enforcement company electronically.

 

There is indeed a requirement to advise the debtor in advance that a Distress Warrant will be issued and this is satisfied by sending a Further Steps Notice to the debtor at the address on the court file.

 

You have jumped the gun, so to speak, you are quite correct as to what happens after conviction, however, at this stage Mr T.H.E. Occupier has sent Crapita Goon away with a flea in their ear, when he called on the unlicensed property; so the disgruntled salesman swears on oath there is evidence of TV usage even though Mr Occupier has no TV, dopey beak grants the Search Warrant, which Saleman uses along with a tame plod to gain entry and terrorise Mr Occupier into admitting to watching Eastbenders on his Amstrad 1640 PC over his dialup modem. The confession ensures a conviction even though it would be impossible to view a live TV stream over a dialup connection on an Amstrad 1640 PC as it is too old to do any more than type a letter, or run basic software from the 1980s from a floppy disk, it having no graphic capabilities beyond Commander Keen a game from 1991on floppy disk, and could never display or even process digital TV nor has a slot to put a TV card in.

 

This is the sort of shenanigans we are up against with Capita aka TVL. I am not exaggerating BTW

 

This is one of the biggest can of worms the government would rather stay closed as the TV Tax is a money earner for the BBC and Capita, the fines are a revenue stream for HMCS, and their bailiff contractors.

Edited by brassnecked

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If they did apply for a warrant would they have to inform the individual in advance..

 

From personal experiences then I take it Cd !

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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My tv is going to be clearly visible through the front window, the back of it is anyway. And I'm still going to be viewing stuff I've downloaded on it when I get the right connectors. But they won't be proving anything as even if it were hooked up to an aerial system no-one could see the screen from outside.

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The BBC must surely be worried at the way in which the electronic age has taken off so quickly. Neither one of my son's has a TV Licence in their homes as they only watch TV through their computers and apparently, this is a common scenario in many homes with "younger" occupants .....

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4 Posts removed.

 

We will not carry posts with such accusations.

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If you read your e-mail notifications for this thread you will know what I am talking about.

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Not sure what email to look at..

 

The e-mails you receive when a new post is made on your subscribed threads (if you have that facility turned on)

 

Anyway, it is not important and not up for discussion.

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Read Here

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Read Here

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Read Here

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Read Here

 

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I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

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my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

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You only get one email per several posts on a busy topic and if, like myself, you wait a while to check the thread then you'll have missed what was going on as the posts in question have been removed.

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It is important to note that there is currently a Private Members Bill before Parliament that is called the BBC Licence Fee (Civil Debt) Bill 2013-2014 which had it's First Reading in June and the Second Reading reading of the Bill is scheduled for 22nd November 2013.

 

The Bill is to make provision to decriminalise the non payment of the BBC Licence fee.

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A step in the right direction, however abolition of the TV tax, and yes it has been admitted in Parliament that it IS a tax, would be better with an opt in fee like a subscription may be better.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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There is a big possibility they are bringing in a compusory charge for every household in southern ireland wether you have a tv or not, which will circumvent watching none live tv ,wouldnt be suprised if they do likewise in uk.

Living in the wild windy west of Ireland

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The BBC have been after extending the TV license to include computers and devices for years, and they will seize on this Irish idea like a pitbull on a bone.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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There is a big possibility they are bringing in a compusory charge for every household in southern ireland wether you have a tv or not, which will circumvent watching none live tv ,wouldnt be suprised if they do likewise in uk.

The Poll Tax is dead, Long Live the Poll Tax!

Almost the same scenario, just drssed in different words by the duplicitous orators that form parliament.

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