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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hey Josh.

 

When I was 21 I was totally useless with money and got myself in to a whole world of trouble. I'm now a qualified debt counsellor working in the charity sector. I can still remember just how my old creditors were with me.

 

I can see you've had some great advice so far, I just wanted to put a few other important points to you.

 

1) - If you choose an IVA you must be able to meet the instalments for the 5/6 years it is likely to last. Although you can modify the payments it can sometimes be tricky to do so - it usually requires the creditors' consent.

 

2) - If you decide to become bankrupt it's possible that the official receiver will ask you to eneter into a bankruptcy restriction undertaking; although you'll still be discharged from the bankruptcy after 12 months you could be subject to the bankruptcy sanctions for a little longer. This may not be a bad thing though - a lot of people feel having such a restriction keeps them on the straight and narrow, so to speak.

 

Do as much research as you can, take your time, ask as many questions as you need.

 

Best wishes,

 

Seq.

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Hey Josh,

 

Here's a downloadable copy of 'Dealing with your debts' - it's really very usfeul:

 

http://www.nationaldebtline.co.uk/england_wales/pdf/self-help-pack/self-help-pack-full.pdf

 

If you would like your creditors to hold action for a while, send them something along the lines of:

 

The Loan Company

Company House,

Church Street,

Newtown,

Kent,

R1 7HG

Dear Sir/Madam

Re:- Account/Reference Number 4563210025897412

We are writing to inform you that we are seeking advice and assistance regarding our current financial

difficulties.

To this end, we would appreciate if you could hold any action on the above account for a period of at least 28

days.

Also, during this period, could you please freeze interest and/or any other charges accruing on the above

account.

We look forward to hearing from you as soon as possible.

Yours faithfully

Mr A N Other

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National debtline are 5 minuites down the road from me! But i dont think they will let you walk in, so I will give them a call when I finish work and ask for their input.

 

Tawny - the payday loan companies are due to take money on 01/08/2013 - i am therefore very keep to send off the 28 day suspense letter to stop me getting more charges / letters on the first -

 

do you suggest i call national debtline and ask if they think i should send the letter or what should i do? I really want to get something emailed off asap

 

They don't let anyone walk in, sadly.

 

You're in Birmingham too? So am I :)

 

For the record, if you feel you need fact-to-face advice there is the CAB on Corporation Street and Birmingham Settlement in Aston/Nechells.

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The two biggest from a telephone perspective are Stepchange and NDL.

The CAB and Birmingham Settlement are both excellent, too.

 

I've heard the name - probably seen the place. I work at Five Ways :)

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Forever, unfortunatley, I myself find it rather a grim place, how about yourself?

 

i will be pming you again soon :)

 

I really love Birmingham. I've been here about a decade. I love the vibrancy, the food, the culture and the music scene. I don't particularly care for the rubbish public transport system, mind you!

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I used to have an appartment on New Hall Street, I REALLY miss it. Loved it so much - within 30 seconds walk I had about 30 restaurants and a similar number of pubs. The shops were just down the road, too.

 

I moved up from the South - as much as I love it down there I actually think my next move might be further up north. Really love the feel of Leeds.

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Hello there.

 

I like to think of self-negotiating where you would do 100% of the work whereas a DMP the DMP provider does about 70% of the work. I think it's important to still keep a slightly hands-on approach to ensure that the creditors are playing ball - especially where payday loan firms are involved - as some of them are notorious for being a bit of a pain to deal with.

 

- Seq.

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  • 2 months later...

I agree that you should avoid bankruptcy if at all possible. If the debt stems from gambling it's highly likely that you'll be asked to enter into a bankruptcy restriction undertaken (or forced into one via a court order). Contacting one oft hd debt charities is a good idea. You should calculate what you need to live on from your income (this covers housing costs, food, travelling, bills, clothing etc.) - your creditors should then be offered a pro-rata share of what's left over. You can either do this yourself or via a FREE debt management plan. Depending on your employment situation you *may* also wish to consider an Individual Voluntary Arrangement. You can find info on all optiosn via nationaldebtline.co.uk

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