Littlewoods penalty charges

[fuzzgun19]

Thanks Slick.

 

It's the first 2 posts from 2006/8.

[slick132]

Oh, and you can use this for the LBA, suitably adapted to reflect your own case - http://www.consumeractiongroup.co.uk/forum/showthread.php?405889-Reclaiming-Credit-Card-Charges-Preliminary-Letter-Before-Action

 

The one from the CAB site was for a trader/consumer dispute.

 

I hope that's not what you used for your Prelim Claim letter.

 

[fuzzgun19]

Thanks Slick, LBA and updated spready being posted tomorrow.

[fuzzgun19]

I received a reply from Littlewoods yesterday.

 

They seem to think they already sent a response in Feb (I did not receive anything).

 

Anyway, they say they are still 'investigating', and aim to provide a final response by 14th April.

[SabreSheep]

Stick to your own timescales if you are serious about court action and issue the N1 as soon as the time expires

 

Use this forum to help draft the POC and submit via post to CCMCC

[fuzzgun19]

So, I've now had the "We think it's fair" letter from Littlewoods.

 

Can anyone advise of the next step, I assume It's to start a court claim, is this the right site to do it on?

 

https://www.moneyclaim.gov.uk/web/mcol/welcome

 

Is there any guide to tell me what to do/write etc?

 

Thanks.

[slick132]

Hi Fuzz,

 

You should have been preparing your claim while waiting for their reply to the LBA and, if they failed to reply with the 14 days you gave them, you should have moved on with the claim.

 

In any event, you now need to file the claim using CCMCC, Salford using Paticulars of Claim (PoC) from our Site and your updated SOC.

 

[fuzzgun19]

Thanks. is this the right one please?

 

https://www.moneyclaimsuk.co.uk/ccmcc.aspx

 

Or Should I send the form through the post?

 

Is it the N1 form here I need please?

[slick132]

No !! That is a commercial site by the looks of it. Use them and they'll charge you for their services, in addition to the court fees you always pay (unless you qualify for Fee Remission).

 

The HMCTS free site (identified by the gov. in the address) is here - https://www.gov.uk/make-court-claim-for-money/overview

 

[SabreSheep]

remember, send 3 copies of the n1 form and POC to them when you do so.

 

I recommend using a tracked postage service for this.

 

Also online submission does not normally have enough space to fit the POC in for a credit card charge reclaim.

 

It is at this point now I recommend scanning in ALL associated materials to your case on computer. This includes letters sent (and postage receipts and delivery reports) and store them on your computer in an order able fashion. Reason being is if this makes it to a court hearing or bundle exchange, you have a lot of the hard work prepared as you go on computer. (AND make regular backups!!)

[fuzzgun19]

Thank you.

 

Does anyone know how likely it is that I would have to set foot in a court. I really don't want to have to do that, and wondered if it ever gets this far with Littlewoods/shop direct?

[slick132]

Hi Fuzz,

 

You should not start court action unless you are prepared to attend court if and when required.

 

If the defendant is aware that you'll do anything to avoid court (by watching our forum), they may take advantage of this and let the case go to a hearing.

 

Others may want to comment specifically about the chances of Littlewoods taking the case to court as I don't know.