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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Possible fraud at my address, please help!


ian-d
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Last week I received a driving license in the post for someone else, with my address on it. I called up the DVLA and they told me to just return it, as it might be an error on their system.

 

I have today received a letter from Lloyds TSB stating that this same person (at my address) has reached their overdraft limit (and beyond) and explaining about overdraft charges. I have phoned Lloyds and they have just told me to return it as "not at this address".

 

Naturally with receiving two bits of information, I'm now worried someone is using my address for fraudulent activities.

 

I have lived at this address for over 6 years since it was built, so there has never been any other residents.

 

I have carried out a credit report with Equifax which is absolutely clear (no credit checks) and I'm just waiting on the report from Experian, though hope/expect it to be the same.

 

Is there anything else I can do at this stage? I'm incredibly protective of my privacy, always shredding documents etc, so am concerned.

 

PS - I have retained copies of everything before sending back, just in case.

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Bad news for your situation is that credit checks are on YOU, not your property. You can inform them that no-one else is resident there but it wont make a difference in the long run but will raise a flag for anyone doing a credit check in the near future.

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Thanks, but they are using my address, not my name or details, so I assume any credit check is against the person and wouldn't cause me an issue as we are not linked/associated. I think they have just changed addresses using standard forms to avoid what ever; just hope nothing more comes of it!

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Bad news for your situation is that credit checks are on YOU, not your property. You can inform them that no-one else is resident there but it wont make a difference in the long run but will raise a flag for anyone doing a credit check in the near future.

 

What will raise a flag?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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To ian-d:

 

If you get anything else, the first port of call is to send a full complaint to the creditor/company that is sending the documents. One can be seen as an error. Multiple.... not a chance.

 

If you get multiple and the company doesnt stop it, then contact actionfraud. They will log the details, and give you a case number so you can update if you get any more. Once it crosses their "seriousness" marker, they will investigate.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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True. But AF will say to discuss it with the company first. Had it happen to be a fair few years ago.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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True. But AF will say to discuss it with the company first. Had it happen to be a fair few years ago.

OK Not dealt with them myself, follow Rens advice Ian.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I guess I'm just going to have to see what happens next and hope they haven't used my address for loads of things.

 

Hopefully credit associated with the address cannot damage my credit rating. I guess this is a regular problem with rentals, but feels horrible when it is your own home which you've owned since day dot!

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It shouldn't affect you if they haven't used your name, a credit file is for you, not your address.

 

Just keep tabs on your file and keep us informed of any developments.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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ActionFraud don't investigate anything, ever. They fill a database and run statistical reports.

 

Thank you for imparting your experience, be sure to comment again in 7 years Roy...:spy:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I've been lurking seven years - wow. The mention of ActionFraud touched a nerve with me. I won't hijack the thread with details, but in my experience the fraud has to be huge before the police will get out of bed. Four figures and a cast-iron ID on the perpetrator just doesn't register. Been there.

 

Another thing the OP absolutely mustn't do is have anything to do with CIFAS. In principle, if you believe you are at risk of identity theft, you can put a 'protective registration' on your name and address, which means a lender should take extra care to check that you are who you say you are. In practice, every credit application that you or anyone else at you address makes will be turned down. They're not supposed to do that, but they don't have the manpower to check and it's simpler for them just to say no.

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you can put a 'protective registration' on your name and address

 

Didn't know that! Something to look into and research a bit more...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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