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    • I've given it a try, I expect alot of work required so will give my eyes and brain a rest as I'm getting word blind.. and I'll come back later following your initial bashings Thanks IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;   I make this Witness Statement in support of my defence in this claim.   1. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. 4. The Claimant claims a Notice of Assignment was served on the 22/02/2022. This is denied. 5. The Claimant claims a Default Notice was served on the defendant. This is denied. 6. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 7. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. 8. Point 3 is noted and denied. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 9. Point 5 is noted and disputed. 10. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked *** The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 11. Point 11 is noted and disputed. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. 12. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** (dates are wrong) 13. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 14. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. Conclusion 15. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 16. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 17. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter into settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter into such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment. Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. Signed: _________________________ _______ Dated: _____________________
    • eh?...no you are simply telling them you have moved...
    • I agree with you. You and the company are separate legal entities so the company property that you damaged is third party property as far as you are concerned..  Get the company to write to you holding you formally responsible for the damage to their fence with the quotations for the repair. Send it by post (proof of posting) to Prima and ask them to confirm they will deal with the the third party directly. Best that someone other than you writes on behalf of the company! I suspect this is simply lack of knowledge by staff on customer service desks who don't understand the concept of companies and their shareholders being separate legal entities. If Prima still make difficulties use their formal complaints system until either they agree to cover the TP claim or issue a deadlock letter. You can then go the FCA.
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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knowhow returning laptop after 6 days unrepaired?


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Agreement? You mean their useless insurance?

 

Can you elaborate more on the damage? How long have you had the laptop for?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Hi toodoo9011

 

Welcome to CAG please be patient as its the weekend it may be quiet but you will get the wisdom of the other caggers, please have a look around the forums and other theads in the mean time.

 

Could you please try to give us a better description of your issue and remember the insurance/warrenty does not override your right under the Sale of Goods Act (SOGA)

 

1. When did you purchase the Laptop?

2. What exactly is the fault with the laptop?

3. When did you report the fault initially and to who?

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Hey stu

 

The op said it was an accidental damage issue so he wouldn't be able to invoke sale of goods

 

What sort of accident was it? Fall etc, how badly damaged is the laptop?, have they given a reason? Excessive/negligent/etc

 

You can do a data protection request for the report they used to reject it

 

And finally what make is the laptop sounds daft but soe damage a lot more easly than other

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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i would check with that advisor again

 

unfortunatly due to past accounts on here although stores often promise they cant deliver as all refused repairs have to go through garry perriment

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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i would chase him VERY often then

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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  • 2 weeks later...
  • 1 month later...

Good luck contacting Mr Perryment, if he does exist

 

i have sent 2 letters to him personally, both recorded delivery, NO REPLY

 

i have sent over 30 emails to knowhow at numerous different departments,including claims investigation, and CEO sebastian james, ALL WITH NO REPLY

 

check out what people think of them here - https://getsatisfaction.com/curryspcworld/topics

 

check out what BBC watchdog say about them www.bbc.co.uk/blogs/watchdog/2011/10/...

 

just ring them on these numbers -

0800 0234701

0800 5878787

or

01594 332592

 

or better still take them to court, make them pay, give their legal team a ring - 01727 202030

 

and get in touch with the financial ombudsman, BBC watchdog and trading stangards

 

good luck

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  • 1 month later...

Peryment does exist, but we have plenty of threads here to back up the fact that he or more so his team, are pretty useless when it comes to customer service. They seem more than happy to take money for silly "insurance", but rarely, if ever actually fix anything.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Not really. Maybe 1-2% of people even know this site exists. Others simply put their head in the sand and write it off as a bad experience

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It was a quite frankly absurd statement. No company could get away with rarely, if ever, fixing stuff they are obliged to. All warranties, whatever the product, whatever the retailer has things that aren't covered. The warranty on my boiler states misuse and neglect aren't covered. I also have to service it to keep the warranty intact. If I didn't service it or I somehow used it incorrectly, do you think the warranty company should honour the claim?

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Actually a hell of a lot of companies get away with it due to people not knowing their rights. A lot of companies also tend to ignore soga, and also KNOW that their silly warranties are in ADDITION to your statutory rights. We see it here time and time again. Even when people write a formal complaint and quote soga, the company dismisses it outright. It's only after intervention by trading standards or a court claim on their desk that they sit up and follow the law. Even then they call it a gesture of goodwill.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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