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    • Our price is the same all day, but varies day to day. Yes there's a risk of high prices but it has never gone above SVR any time since I signed up. Last 30 days average 17.67p/kWh, max 20.67 and lowest was 11.83.  It saved just under £300 during 2023.  
    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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knowhow returning laptop after 6 days unrepaired?


toodoo9011
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Agreement? You mean their useless insurance?

 

Can you elaborate more on the damage? How long have you had the laptop for?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Hi toodoo9011

 

Welcome to CAG please be patient as its the weekend it may be quiet but you will get the wisdom of the other caggers, please have a look around the forums and other theads in the mean time.

 

Could you please try to give us a better description of your issue and remember the insurance/warrenty does not override your right under the Sale of Goods Act (SOGA)

 

1. When did you purchase the Laptop?

2. What exactly is the fault with the laptop?

3. When did you report the fault initially and to who?

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Hey stu

 

The op said it was an accidental damage issue so he wouldn't be able to invoke sale of goods

 

What sort of accident was it? Fall etc, how badly damaged is the laptop?, have they given a reason? Excessive/negligent/etc

 

You can do a data protection request for the report they used to reject it

 

And finally what make is the laptop sounds daft but soe damage a lot more easly than other

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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i would check with that advisor again

 

unfortunatly due to past accounts on here although stores often promise they cant deliver as all refused repairs have to go through garry perriment

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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i would chase him VERY often then

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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  • 2 weeks later...
  • 1 month later...

Good luck contacting Mr Perryment, if he does exist

 

i have sent 2 letters to him personally, both recorded delivery, NO REPLY

 

i have sent over 30 emails to knowhow at numerous different departments,including claims investigation, and CEO sebastian james, ALL WITH NO REPLY

 

check out what people think of them here - https://getsatisfaction.com/curryspcworld/topics

 

check out what BBC watchdog say about them www.bbc.co.uk/blogs/watchdog/2011/10/...

 

just ring them on these numbers -

0800 0234701

0800 5878787

or

01594 332592

 

or better still take them to court, make them pay, give their legal team a ring - 01727 202030

 

and get in touch with the financial ombudsman, BBC watchdog and trading stangards

 

good luck

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  • 1 month later...

Peryment does exist, but we have plenty of threads here to back up the fact that he or more so his team, are pretty useless when it comes to customer service. They seem more than happy to take money for silly "insurance", but rarely, if ever actually fix anything.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Not really. Maybe 1-2% of people even know this site exists. Others simply put their head in the sand and write it off as a bad experience

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It was a quite frankly absurd statement. No company could get away with rarely, if ever, fixing stuff they are obliged to. All warranties, whatever the product, whatever the retailer has things that aren't covered. The warranty on my boiler states misuse and neglect aren't covered. I also have to service it to keep the warranty intact. If I didn't service it or I somehow used it incorrectly, do you think the warranty company should honour the claim?

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Actually a hell of a lot of companies get away with it due to people not knowing their rights. A lot of companies also tend to ignore soga, and also KNOW that their silly warranties are in ADDITION to your statutory rights. We see it here time and time again. Even when people write a formal complaint and quote soga, the company dismisses it outright. It's only after intervention by trading standards or a court claim on their desk that they sit up and follow the law. Even then they call it a gesture of goodwill.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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