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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Benefits and living abroad.


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Hello there,

 

I bring to you today a rather complicated question (I assume). I currently have Bipolar type 2 and Anxiety disorder, and I am receiving ESA. My mother is a widow and receives her widows pension among other complicated stuff I don't know about. I have this dream of one day moving to Spain as I'm sure it will help my head and my family who have a range of "issues". However, money is naturally short, and after bringing up the subject of moving again I was asked by my mother whether the help we both receive financially goes if we were to move to a new country.

 

I assume it does, but does it get replaced with anything? If we were to move to Spain tomorrow, what sort of things would we have to do to make sure we are able to live? Apologies if this is a really daft question; I try to stay away from complicated financial worries like this.

 

Thanks,

 

-Jasper

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Hello and welcome to CAG.

 

Have you had a look at the DWP website about being paid benefits when abroad please?

 

My best, HB

 

Hello, thank you.

 

No I haven't. I'm not very clued up on benefits and I didn't even think about checking that site. After checking though, I'm struggling to find anything on abroad payments. I searched around and only found threats about abroad fraud, but nothing substantial to living abroad and receiving benefits.

 

I know it's there, I just can't see it :???:

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Hello again.

 

I think it would help us to advise you if you tell us what benefits your mother is on.

 

From what I've read, moving abroad is complicated if you receive benefits. Do you have contacts in Spain and where would you live please?

 

HB

Illegitimi non carborundum

 

 

 

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Hello again.

 

I think it would help us to advise you if you tell us what benefits your mother is on.

 

From what I've read, moving abroad is complicated if you receive benefits. Do you have contacts in Spain and where would you live please?

 

HB

 

I don't specifically know what she's on unfortunately. I know she receives a widows pension though, and child benefits because of my younger brother (9 years of age). I'm not sure if she gets caring allowance for my sister who has psychosis (who also gets ESA and DLA).

 

We don't have any contacts in Spain and I'm not sure where we'll live. This is more hypothetical than realistic but we're both curious as to what would happen if we were to move.

 

Thanks again.

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Thank you for that.

 

I think we're going to need more information on what benefits please, otherwise it could be impossible to advise you.

 

Someone will correct me if I'm wrong, I hope, but I think your benefits would need to be paid by the UK system. If I'm right, this would also expose you to currency fluctuations between the £ and the euro.

 

HB

Illegitimi non carborundum

 

 

 

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Hello, thank you.

 

No I haven't. I'm not very clued up on benefits and I didn't even think about checking that site. After checking though, I'm struggling to find anything on abroad payments. I searched around and only found threats about abroad fraud, but nothing substantial to living abroad and receiving benefits.

 

I know it's there, I just can't see it :???:

 

You're not clued up on benefits, yet you receive ESA and your sister also receives ESA & DLA and you dont know what your mother claims, how odd :-o

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