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    • So a little update.  I sent a complaint to ico and have heard nothing. I just got the general reply email and that's it.  Sat twiddling my thumbs and thought about what I should do next. I searched for the CEO of Studio but then found that he'd left so as keep getting letters from studio about the arrears etc. I thought I'd email the David Twigg. Sent him all the bumpft and a copy of my original complaint and sars request.  Got no response. So didn't know what else to do. Then I thought I'd try through the financial difficulties option on the online form. One last try before I just give up and let them default me.  Then on the 5th June. I got an email from their customer services. That the items that had gone AWOL have all been cancelled. Nothing else on that email, so I had a look in an email account that I don't use anymore and there was an email from the customer service.  That they were sorry for the problems I've had for the last 9 months. That the sars info was emailed to me on 14/04, it wasn't I've kept all spam and deleted emails on that account, they have raised a complaint with their studio pay team regarding the issues, balance dispute, fee's and my credit file. They are hoping to resolve in 3 days but they have upto 56. They also said in regards to my other issues I have to raise a complaint with studio retail but haven't told me how I do that.  The sars info only goes upto the end of December 2023. It has my previous complaints on there but nothing after so I don't know how I get hold of that information. Luckily I've kept copies of every time I've contacted them. Every web chat or social media contact.  Apologies for the extremely long post but I wanted to add everything I could just incase.  I have checked my account balance and it's still minus 900 odd pounds but I'll keep checking to see if it's all cleared and on my credit file.  I'm hoping this is the end of the whole debacle and they close my account because I never want to do this again. Although it's been a learning experience.  Thanks to dx100uk for pointing me in the right direction. Much appreciated.   
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • If you want to cause DCBL trouble, then complain to the SRA.  It would be even more fun if mystic_bertie would complain at the same time, to show the SRA there is a pattern.
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Tram fine - Stat Dec - what happens now?


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Hi,

 

.In 2009 I made the mistake of jumping on the tram from West Croydon to home (Addiscombe) without paying as topping up my oyster would have meant missing the tram (I know).

 

Ticket Inspectors (and maybe Transport police, I don't recall) got on at East Croydon and my details were taken.

 

I was told I would get a fine, and I could appeal.

 

Fast forward three years and a 'removal notice' from Marston's arrives at my mum's address (I've been without a fixed address for years now), apparently I owe £592.

 

I called the bailiff and told him I wouldn't pay him £215 to turn up at an address I don't live at, but I would pay the rest.

 

He said no, and assured me that no matter what happened I would end up paying him in full because 'they always do'.

 

I did a little bit of research as that amount seemed excessive, seeing as I'd never even been sent a fine.

 

Apparently I was convicted (of Fare Evasion I think) in my absence in 2009.

 

I read about making a statutory declaration and did so at City of London Magistrates yesterday morning - the inital case was at Wimbledon apparently.

 

My declaration was more than 21 days after I found out but nobody at City of London raised that as an issue.

 

Once I'd finished the people at City of London told me they couldn't get through to Wimbledon to book another court date and told me to.

 

I rang them yesterday and now have a court date on the 14th of February.

What I need to know is, what happens next?

 

When and how will I find out if my declaration has been accepted?

 

Will I be summonsed again or should I just turn up if I hear nothing?

 

What happens at the new court date, will I have to explain my circumstances as to why I never knew about the previous hearing?

 

Is there any opportunity for me to attempt to settle out of court with TFL?

- I'd really like to avoid a conviction for not paying something like 70p

 

Thanks to whoever for the edit, I was a bit lost trying to work it out.

Edited by zapata
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I will ask the site team to move this to the transport/oyster bit of the site, as you are more likely to get an informed response. My advice for what it is worth is to use the hearing to explain your situation, apologise and try to come to an arrangement to pay a reduced amount e.g. penalty fare amount.

We could do with some help from you.

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Hello and welcome to CAG.

 

I expect the forum guys will be along later, as and when their day jobs permit.

 

I'm not one of the experts, but my understanding is that by signing the Stat Dec, you have reset the clock to where your original case was before the court hearing. I don't know if you can still try to negotiate with the transport company at this stage, but someone will. Do you have any paperwork from them or just the court reference/s please?

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hi, thanks for your reply honeybee

 

I have only ever received a removal notice. Nothing from tfl, and nothing from the courts. I moved out of my flat not long after the tram incident. I only managed a glimpse of the court papers yesterday to see the offence and the decision of the hearing.

 

Is there any chance that my Stat Dec will come back as rejected?

 

I do have a Case # on my Stat Dec, but that's it

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Your initial post is a little confusing.

 

When you went to City of London Magistrates Court, did you make your declaration on oath that you did not know anything about this prosecution in front of Magistrates?

 

If so, and that declaration was accepted it will have been signed, stamped and dated by the Court. That action sets aside the original judgment and TfL are free to issue fresh Summons without time constraint.

 

 

If this did not happen, it would appear that your Court date on 14th February may be to make a fresh Statutory Declaration.

 

If you can clarify that, we may be able to help with other suggestions

  • Haha 1
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Yes, I swore the declaration in court, in front of Magistrates. It was signed and date-stamped.

 

This is why I was confused, as I don't know exactly what the new court date is for, but I was told I had to arrange one.

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Yes, I swore the declaration in court, in front of Magistrates. It was signed and date-stamped.

 

This is why I was confused, as I don't know exactly what the new court date is for, but I was told I had to arrange one.

 

The new hearing will I presume look at the original case and decide what penalty you have to pay.

We could do with some help from you.

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Any chance of settling out of court / not getting a criminal record then?

 

Hello again.

 

You need someone with a bit more specialist knowledge to answer this for you. Normally, you can try to negotiate with the TOC up to the court date, but I forget how it happens when there's been a Stat Dec.

 

HB

Illegitimi non carborundum

 

 

 

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If it has been accepted that you knew nothing of the original action, you could contact the TOC, explain the piosition from your perspective, apologise and ask if they will allow the case to be resolved by administrative disposal.

 

There is no guarantee they will agree, but after a Stat. Dec. you are in exactly the same position as someone who is faced with the pre-summons letter first time around

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Thanks, I have one last question if you don't mind: am I likely to hear from TFL again? Or will they skip that stage and I'll only hear from the courts?

 

The Court will notify TfL prosecutors that the original conviction is set aside and that they are free to re-issue a Summons

 

The next that you hear if anything and if you do not contact TfL, may well be a that new Summons to Court arrives with you requiring you to attend for hearing the allegation before Magistrates

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  • 3 weeks later...

Hi again,the court date that I booked is tomorrow, but I still haven't received a summons, or any other correspondence from tfl or the courts.I was hoping to plead guilty by post but haven't had any opportunity to.Should I turn up tomorrow?

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As advised, speak to the court and yes, I would turn up if you have been given a hearing date.

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