please can you help - worry over a RLP from Primark

[Mystic-lady]

:-Dthanks again

[caro]

May, might, maybe. Oh please!!!

[jessiesd]

I'm having the same trouble at the moment as I am awaiting a letter from RLP and am unsure of what to do about it when it does come. I've spent the past two days searching and reading all about RLP and everywhere is just saying to ignore it and that they cannot do anything about it and now I that I've read this and seen that you have chosen the option to ignore it all and not pay for it that im curious as to how this has worked out for you and if they are still pestering you about it?

[ScarletPimpernel]

I'm having the same trouble at the moment as I am awaiting a letter from RLP and am unsure of what to do about it when it does come. I've spent the past two days searching and reading all about RLP and everywhere is just saying to ignore it and that they cannot do anything about it and now I that I've read this and seen that you have chosen the option to ignore it all and not pay for it that im curious as to how this has worked out for you and if they are still pestering you about it?

 

 

Please start your own thread, tell us your story, and we'll be able to help you.

[Mystic-lady]

Hi - sorry only just logged on.

 

Please take the time to read all of my questions and responses received as the team and individuals who have taken their valuable time to respond to me on this forum have been such a rock to me, without them well who knows....

 

From the advice given to me, I've ignored and not responded once to their letters......and as you can see from my last posting, it hasn't ended yet! I received another letter just the other day albeit from another company which I also plan to totally ignore...yep! do nothing - totally nada!!

 

Like you, I also did something stupid, out of character and still cannot answer why; was and still am, totally ashamed of myself...

 

I think they very much play on this last element so when you first receive the letters you enter into a sheer panic mode; don't really take on board the wording contained within. Being guilty of those same panic moments, upset etc., turning to this wonderful support mechanism (Can't praise them enough); when you eventually calm down and re read the letter(s) you realise they - RLP - contradict themselves in so many ways.

 

Again, with the latest letter from "scotcall" I now wonder if the two companies are connected. Why?

 

The first line of this letter "Our clients have instructed us to collect payment.........as you have failed to respond etc., etc.," followed by the second paragraph "should they not hear from me with payment within 7 days - then our client may consider legal action" ???

 

Why then has this issue been sent to "scotcall" only for it to be returned to the client in order for them (RLP) to start legal proceedings should I not respond - why bother to use the middle man/option?

 

So again, based on advice from here..... I shall ignore!

 

Plus have had the thought....as none of the letters have been sent "recorded" how can they prove that you have received them - which looking at the flip side, should you make any form of response to any letter received - they could potentially use this as their "proof of delivery" ??

 

This will seem very weird coming from me but "stay strong & good luck!"

[silverfox1961]

Hi

I just happened to pop over to the RLP website and noticed that IF they are taking people to court, why is the last entry from July 2012. If they were so sure of their position then surely they would be shouting recent court wins from the rooftops. Makes you think, doesn't it?

 

As for Snotcall-stuff em!

[Sidewinder]

The only reason that RLP use Snotcall or any other DCA is that there is still an old fashioned stigma associated with words such as 'debt collector' or 'bailiff'. They hope that this perceived shame may be enough to tip the wavering victim over the edge to pay up.

 

The reality is that Snotters are little more than bottom feeders with no legal powers in this mayter, and who may well be operating outside of the OFT guidelines in attempting to collect a 'debt' which does not exist. They quickly retreat once this is pointed out to them but ignoring has the same effect.

[ScarletPimpernel]

 

Again, with the latest letter from "scotcall" I now wonder if the two companies are connected. Why?

 

The first line of this letter "Our clients have instructed us to collect payment.........as you have failed to respond etc., etc.," followed by the second paragraph "should they not hear from me with payment within 7 days - then our client may consider legal action" ???

 

Why then has this issue been sent to "scotcall" only for it to be returned to the client in order for them (RLP) to start legal proceedings should I not respond - why bother to use the middle man/option?

 

There is no connection between RLP and Scotcall other than RLP using Scotcall as a DCA to try to collect these non-existent debts. The letter from Scotcall is a template - DCAs don't use anything else. Just like RLP, the words are supposed to impress, scare or otherwise persuade you to send money to them.

 

Scotcall, like all DCAs, just believe whatever their clients tell them - they will just accept that there's a debt if RLP say there is. When they are told that there's no debt - and thus, that they are acting contrary to the terms of their licence - they will say that they took RLP's instructions in good faith. This is why I personally would send Scotcall the 'no liability because there's no debt' letter, but it's up to individuals to decide what they want to do. Now, anyone with one iota of intelligence would know that if a client keeps asking them to collect debts that don't exist, they should stop taking their business; but we all know that greed rules DCAs as it does RLP, so until they are stopped by a regulator, they'll carry on.

 

 

Plus have had the thought....as none of the letters have been sent "recorded" how can they prove that you have received them - which looking at the flip side, should you make any form of response to any letter received - they could potentially use this as their "proof of delivery" ??

 

A court might accept that one or perhaps two letters weren't received, but unless the address is wrong, it would probably be taken that they were received. A letter denying liability may show that the RLP letter was received, but it also shows a judge that the receiver's position has been made clear.

[ScarletPimpernel]

Hi

I just happened to pop over to the RLP website and noticed that IF they are taking people to court, why is the last entry from July 2012. If they were so sure of their position then surely they would be shouting recent court wins from the rooftops. Makes you think, doesn't it?

 

As for Snotcall-stuff em!

 

RLP don't take anyone to court - they have no cause of action.

 

Although the reporting of cases on their website may make it look this way, only the retailer can bring an action. This is one of RLP's biggest problems - retailers do not want their names in the newspapers for taking a customer to court, either because RLP's 'matrix' is legally very dodgy, as the Oxford case showed, or on the basis of unproved allegations made by a back-street civil recovery firm or some security guard.

 

RLP's operation is a numbers game based on a percentage of targets paying - it has nothing whatever to do with crime reduction, prevention or deterrence, and court is the last place they want to be.

[Mystic-lady]

hey guys...thanks again for such rapid responses in which I failed miserably to read until just a moment ago - forgot to charge my laptop! Oops!!

 

I'm now in such a quandary as to whether, having ignored all correspondence to date, I should now send the "no debt - no liability letter" as I fear a gush of letters and back and forth dialogue situ!!

 

H E L P ??

[Faddy150]

I personally wouldn't bother. Maintain your silence. They're not worth the price of a stamp.

[Mystic-lady]

Thanks - I tend to agree but I still question my own thought process as to what IS right

[Faddy150]

RLP don't care what is right.... So neither should you

 

[dx100uk]

with the greatest respect

 

this has being going on since dec 2012

 

NOTHING has actually happened bar the usual scary letters

 

I would continue to ignore them.

 

dx

[Mystic-lady]

Wow....from this one very big error of judgement I've truly found such a flock of earth angels...who have certainly helped me; given me such valued support and guidance who will continue battling on to help others...I really cant stop thanking you enough.

[renegadeimp]

We're not here to judge you. At all. Everyone makes mistakes, no matter what reason they were made for. WE are here to help deal with the aftermath and make sure EVERYONE knows the rules they have to follow.

[Mystic-lady]

:!:Never the less and again - thanks for everything

[Mystic-lady]

HELP!!! HELP!!! I'm at a loss as what to do now???

 

I go to church on a Monday night so always turn off my phone and had forgotten to turn it back on....However, just this minute turned on to be greeted with a text message from scottcall saying "this an important message my regarding my account and that I need to call them urgently to discuss!!!.

 

 

Obviously in connection with the above???? My telephone account is a private number so they must have used unscrupulous methods to have obtained it as I withhold ALL numbers at source so I consider this to be a GROSS invasion of my privacy and harassment...what do I do next?

 

This is now making me so ill it's affecting my health big time!

 

Thanks again

[Dublindel]

If you need help. I will offer it to you

[ScarletPimpernel]

what do I do next?

 

 

 

Ignore any calls or texts from them. You can also report their text to your phone provider.

 

If you accidentally pick up a call from them, just refuse to answer any security questions.

 

I hate to say it, but the denial of liability letter would have created a dispute that would have seen Scotcall off at the first.

[Dublindel]

I think Mystic is looking for more direct help. Hands on

[silverfox1961]

I think Mystic is looking for more direct help. Hands on

 

CAG is anonymous and your statement suggests that you are advocating meeting theOP. I would discourage this. Nobody knows who you are or I for that matter. The OP needs to understand that RLP and their underlings are preying on someone who is at the moment, quite vulnerable.

 

I would suggest the OP visits the doctor who will treat anything said in confidence.

[ScarletPimpernel]

I think Mystic is looking for more direct help. Hands on

 

Then I shall leave it with you, as you appear to know something I don't.

 

There is little to be done.

 

The treatment of any illness is a matter for Mystic's doctors, as already said.

[Dublindel]

The suggestion is what I believe she is looking for. No suggestion of any revelations when msg could be used to formulate a letter for her anon. I think a letter is better than a doctor.

[Mystic-lady]

Having received two messages from them I've just phoned my network provider who have now logged both the mobile and landline numbers as nuisance/harassment calls ........

 

Having ignored without any form response to date I feel loathed to enter into any form of dialogue with them at this late stage in the process HELP??