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    • I have read through a number of similar threads, but one thing i'm not sure how to proceed about is that I live abroad in the middle east and have done for several years. The claim letter was sent to my parents address and I really don't want them to be harassed about this. I am sure I sent the original creditor a registered letter with my change of address but can't find this currently. I am not in a position to pay this, and tend to come back to the UK to see family at most once a year (less since Covid), so not particular bothered about my financial score...more concerned about harassment of my parents. I have not registered on the gov gateway or anything like that.  Details below (as best as i can), and thank you for taking the time to look into it. Also redacted claim form attached: Which Court have you received the claim from ? Civil National Business Centre (Northampton) If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS) Name of the Claimant ? PRA Group (UK) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 23/5/24   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM Tues, 11/6/24 (19 days)  Thurs, 25/6/24 (33 days)   Particulars of Claim   What is the claim for – the reason they have issued the claim?  The Claimant claims the sum of £7926 for an outstanding debt owed. On 20/4/18 the Defendent entered into an agreement with Lloyds Bank for a Credit Card under reference [16 numbers]. On 10/5/22 the Defendant defaulted on the agreement with an outstanding balance of £7296. On 28/11/23 the debt of £7296 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the Defendant in accordance with S136 Law of Property Act 1925. The Claimant has instructed PRA Group (UK) to act on its behalf and the CLAIMANT CLAIMS 1. The sum of £7925   What is the total value of the claim? £8481 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? I believe I sent a letter by registered mail of a change in address to abroad in 2021. Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not personally - probably sent to my parents   Did you receive a Default Notice from the original creditor? Not personally - probably sent to my parents   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not personally - probably sent to my parents Why did you cease payments? Unable to afford, living abroad   What was the date of your last payment? Unsure (probably 2021)   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No     Claim form 23-5-24.pdf
    • While we wait for someone to explain how farage is any better than sunak  .. if not worse   One of many likely upcoming belly laughs   Reform chairman Richard Tice has accused the Tories of (reform like) “dirty tricks” after one of his party’s candidates withdrew his papers to stand at the last minute and endorsed former cabinet minister Sir Gavin Williamson. In a dramatic final 24 hours before nominations closed there had been fevered speculation that as many as six Tory MPs and other candidates could defect to Reform after Nigel Farage decided to stand in Clacton and become leader. But instead no Tories switched and Tom Wellings, the Reform candidate for the new seat of Stone, Great Wryly and Penkridge in Staffordshire, quit and put out a statement endorsing Sir Gavin.   Who does he think he is an Anderson, a Carswell !!! was heard at the reform HQ pub ... as Candidate brushed aside by Farage in clacton to run as an independent    Tice accuses Tories of ‘dirty tricks’ to persuade Reform candidates to stand down WWW.INDEPENDENT.CO.UK Exclusive: A furious row has broken out after a Reform candidate’s last minute defection to the Tories   :ROFL  
    • See what you think of the attached. I have to do some proofreading of an English grammar book for an Italian publisher this weekend - for money! - so I'm afraid corrections and suggestions will come in dribs & drabs.  I've totally knackered the layout, the numbering and the order of your Exhibits but there will be several versions done so don't worry about that ATM. Your arguments are superb. What is less superb is the way you jump from one to the other and back again, so I haven't changed your words, but I have moved the paragraphs around and given each section a heading. New bits are shown in red. Crossed out crossed out in black is something you've quoted from the government Code of Practice, but that has since been withdrawn so unfortunately that argument has to go. Your paras 7 & 8 don't harm your case but to me are waffle and can go.  Keeping the arguments clear & concise will always impress a judge. IMPORTANT - did you ever send Simple Simon a CPR request?   Defendant's WS - version 2.pdf
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Court proceeding MBNA/ Arrow Global


Clumber
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Hi All

 

I’m hoping someone can be of help to me on here, be that telling me what to do or directing me to a previous thread.

 

I have received a Court ‘Claim Form’ from Northampton County Court issued by Shoosmiths LLP on behalf of Arrow Global who in turn had purchased my MBNA debt.

 

I had originally written to MBNA in March 2010 asking for a true copy of the signed credit agreement(s) in their original form.

 

I did not receive any response from MBNA and no contact apart from the usual Debt Collectors and other companies that obvious offer discounts if I pay it off. These companies tended to go away once I said the account was in dispute. Arrow Global obviously being made of sterner stuff.

 

I have responded to Shoosmiths prior to the Court letter but these had possibly crossed in the post. I have requested the 28 days from the Court to prepare my defence.

 

Shoosmiths have responded and they have asked me to provide evidence of my contact with MBNA for their consideration.

 

My questions are:

 

  • Will my ignored request to MBNA count or stand up in Court? I did have a proof of posting but cannot find this now. Even the letter was on a defunct computer that I had to get an IT guy to suck the files out of.
  • Should I continue talking to Shoosmiths prior to the case?
  • Have I any chance of coming through this?
  • If this matter should go to a full court hearing I would not feel confident in representing myself. A friend has said they would lend me a few hundred £ to employ a solicitor. Anyone know of a solicitor who will defend/support me and is up to speed on these sorts of matters (and based in the East Midlands)?
  • How come they have started proceedings now? Has there been a case heard that they have won and so feeling bullish or are they just hoping I will fold and pay?

 

Many thank for your attention, time and consideration.

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Please can you post up the date of issue of the claim and the particulars of claim (word for word but with identifying details removed and amounts rounded up).

 

Each case is individual and the experts here will only be able to give you accurate advice with this information.

 

In the meantime I will ask the site team to move your thread to the legal issues forum where you will get better advice.

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If MBNA are in default of your s78 request, then it is my understanding this claim should never have been issued. See Phoenix v Kotecha

 

04 - Phoenix Recoveries vs D Kotecha - Court of Appeal.pdf

 

and Cabot v Bachelier

 

 

Cabot v Bachellier.pdf

 

 

If you could post up the information requested by Bandit, then we can let you know your timeline.

 

Did you receive a Default Notice - was it compliant with the regulations. See Harrison v Link

 

http://www.bailii.org/ew/cases/EWHC/Mercantile/2011/B3.html

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2: Take back control of your finances - Debt Diaries

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4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I am no legal expert but I will provide the following observations:

 

Shoosmiths are proper solicitors and will probably not cave in at the first sign of a defence. (Unlike Uncle Bryan).

 

Yes, you can email/write but telephoning should probably be reserved for confirming that they have documentation etc.

 

A defence based on non compliance with a CCA request alone is risky. If they turn up a compliant agreement your defence looses all merit.

This is why you need to post up the particulars of claim and the advice of the experts. It is quite possible that you can defend in full, but you need to follow procedure.

 

It is the weekend so bear with CAG if the experts don't reply just yet.

 

EDIT - LOL, slow fingers - I see two just did... :-)

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Hi you guys.

 

Many thanks for the offer to have a look at this matter for me.

 

Here is the Court Claim details.

 

ARROW GLOBAL GUERNSEY LIMITED BELVEDERE

Claim Number

2XXXXXXX

Defendant

MR XXXXXXXX

Amount Claimed

£5,100.00

Court Fee

£190.00

Solicitor Costs

£100.00

 

 

Total Amount

£5,390.00

Issue Date

15/11/2012

 

Address for sending documents and payments

Shoosmiths LLP

The Lakes

Northampton

NN4 7SH

 

Particulars of claim

 

  1. The claimants’s claim is for the sum of £5,100.00 being monies due from the defendant to the claimant under a regulated agreement between the defendant and MBNA Europe Bank Limited (No. XXXXXXXXXX) and assigned to the claimant on 20/12/2011, notice of which has been provided to the defendant.
  2. The defendant has failed to make payment in accordance with the terms of the agreement and a default notice has been served pursuant to the Consumer Credit Act 1974
  3. The claimant claims the sum of 5,100.62
  4. C has complied as far as necessary, with the pre-action conduct practice direction Number (Note no number given)

 

 

 

 

I received a response to my letter to Shoosmiths and the solicitor has asked me to send a copy of my original letter to MBNA.

After a lot of messing about with a defunct PC to get a copy off, I now have this.

 

Question. Should I send him a copy???

Again, many thanks for your help.

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Ok, timeline..

 

Issue date 15/11/2012 + 5 days for service = 20/11/2012 + 14 days to acknowledge = 04/12/2012 +14 to submit defence = 18 December (33 days from date of issue)

 

Have you acknowledged the claim ??

 

You would have needed to do this online, using the password given on the claim form. You would then have the extra time to submit your defence.

 

Are you able to scan the MBNA letter and post it up for us to see before any decision is made ?? If so, please follow the instructions below.

 

Dx100 – Instructions on uploading pdfs

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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http://www.consumeractiongroup.co.uk/forum/showthread.php?374031-form-N149-received-help-!!/page3

 

I dont know whether you have seen this thread - another cagger has had a claim issued from the same claimant.

 

He has a letter from MBNA stating that "they will not take any court action whilst in default of the s78 request"

 

This is how sneaky they are.. they themselves arent taking action.. but htey have sold the debt on and Arrow are now chancing their luck ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi Citizen B

I have acknowledged the claim and as such trying to get my defence in place.

Although a fairly confident person I know that if against a knowledgable solicitor and probably a judge who doesn't want to be bothered with a 'non-legal' person, I'd be severly dis-advantaged.

I had not seen the other case you referred to but will look now.

 

[ATTACH=CONFIG]39906[/ATTACH]

 

Hopefully I have managed to get the letter attached with details XXX'd out

 

Thanks for your time and consideration

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Hi.

Perhaps I ought to add, I got no response from MBNA but a few months later got variou DCA's writing and ringing up.

Whenever I mentioned my request to MBNA and asked them to speak to their client (MBNA) I then would not hear anything for a few months.

 

I sent the £2 fee by Postal Order and also got 'proof of posting' for the letter. I have searched the house top to bottom and cannot find them. Perhaps not surprising given I'm not a very organised person and this is well over 2 ago.

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Hi Clumber

 

Im in the same boat as you - just about a month ahead of you. Shoesmiths caved in & withdrew their services as soon as i submitted my defence ( I did not contact them prior to submitting my defence). Arrow are now proceeding by representing themselves. Im at the stage where I have just submitted my Allocation Questionnaire. Not sure if this will help but you can read up on where my case is presently on the MBNA forums under the title of Toxic Vs MBNA. It might give you an idea as to what is coming your way in the near future & help you head off any pitfalls that may happen to me along the route, seeing as I'm a little ahead of you in the court claim progress stakes ;-)

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http://www.consumeractiongroup.co.uk/forum/showthread.php?163837-Toxic-V-Mbna

 

Clumber, I have pasted a link to toxicdebt's thread above for you.

 

Righto.. as far as you are concerned there is an outstanding s78 request from MBNA so the account was clearly in dispute.

 

When you do get home Clumber.. I think you need to sort out what paperwork you DO have and organise it all.

 

Then perhaps we can sort out what you need to put in your defence.

 

What we are specifically interested in knowing is if.. they did indeed advise you that there had been an assignment and if there had been a Default Notice issued - MBNA were particularly poor at issuing default notices and not preparing them correctly.

 

MBNA seem to have offloaded quite a lot of disputed accounts as well. In at least 2 reported instances on CAG the cagger had already declared and been discharged from bankruptcy.. some 2 - 3 years prior to having Arrow Global breathing down their neck ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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