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    • Can you complete this ASAP also:    
    • 25/05/2024? That the deadline or the date of the claimform?
    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
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Carphone Warehouse Refusing to fix my phone through no fault of my own.....


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Hi Guys, I bought a new phone from Carphone Warehouse 8 weeks ago, and from the moment i bought the phone occasionally it turned itself off and then it came back on. This didnt really worry me alot, because it wasnt really an incovenience because the handset came back on by itself. However 2 weeks ago the touch screen stopped working, so I took the handset along to my local carphone warehouse, and they scanned all the details into their system and set the handset off for repair.

 

I had a telephone call from Carphone Warehouse yesterday saying their unable to repair the handset because the IEM number of the back on the handset some of the numbers have worn away, and is not really readable. I've had a look at the back of the phone myself and I cant understand how this has happened to a 8 week old phone. I've explained to Carphone warehouse that they can access the IEM number either by entering the phone setting or plugging it into a laptop. Carphone Warehouse are refusing to do this, it alomst seems to me like their finding any excuse to repair the phone. Also the manager at the store sent my phone off for repair himself, and took my phone apart to remove my sim card et...so surely he would have noticed that the IEM number was worn away then, it all seems a bit suspicious to me. Surely this doesnt happen to an 8 week phone.

 

I'm thinking about taking Carphone Warehouse all the way, but can anyone offer any advice or tell me my legal rights?

 

Thanks Gav

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Your legal rights are excellent.

Carphone Warehouse are showing the worst kind of customer service. I wold suggest that you threaten them with court claim if they don't sort it within 7 days.

If you sue, then reject the phone and sue for replacement or refund plus a modest amount of compensation for inconvenience and loss of use - say £100.

Don't make legal threats if you don't intend to go ahead.

Chances of success are extremly high

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Your legal rights are excellent.

Carphone Warehouse are showing the worst kind of customer service. I wold suggest that you threaten them with court claim if they don't sort it within 7 days.

If you sue, then reject the phone and sue for replacement or refund plus a modest amount of compensation for inconvenience and loss of use - say £100.

Don't make legal threats if you don't intend to go ahead.

Chances of success are extremly high

Hi I totaly agree with you. It's so hard to think this could happen to an 8 week old phone. I will take your advice, and if needs be I will defiantly take them to the small claims court. Do you know any legal jargon I can also put in my letter to them that could hold some weight, consumer act etc.....thanks Gav

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Don't worry about legal jargon. Just p[ut your position in your own way without being verbose.

The shorter and the more to the point, the better

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Hi, Thanks for all your advice on the above issue with Carphone Warehouse. I followed your advice and Carphone Warehouse just phoned me stating that they will be giving me a new handset, and £15 credit as an apology. Thanks again for your help its appreciated Gav

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