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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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Default Removal Difficulty - carphone warehouse


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Hi All,

 

I’m after some advise.

 

I have recently paid for both credit reports from Experiean and Equifax.

Both have good scores

however I have one issue stopping me from obtaining credit I am looking for.

Back in 2009 I got a default for the amount of £129.

I paid this straight away however it is still on my credit file (stated as satisfied)

however will still be on there until Feb 2015.

Everything else on my credit report is down as excellent bar this which is recognised as being very poor.

I’m doing all I can in writing to the carphone warehouse to get this removed however struggling at present.

They are saying to me they will be breaking the law.

As I understand they wouldn’t be breaking the law and is down to their discretion.

Any advice on how best to move forward and get this removed?

 

Cheers,

 

Charlie

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Welcome charlieboy.

 

They certainly aren't breaking any law by removing it, it is completely at their discretion. Unfortunately all you can do is appeal to their better nature.

 

You can make a section 10 request stating that it is causing you 'unwarranted and substantial damage or distress', but they can respond that they accepts that being refused a loan might be considered financially damaging, but the effect on the customer is not unwarranted, since sharing information about the customer’s payment history with the agencies is justified and because the customer had been informed in advance that this would happen. The company is therefore entitled to refuse to comply with the notice.

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you say you paid it straight away, was this because you got a default notice?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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urm can be a diff one.

 

if you had a DN and you 'rectified' the issue by 14 days of the 'letter'

then the default should not even be there.

 

sadly, a company only has to show one was sent, rath than a copy f it

as the systems used are mainly automated.

 

an sar to carphone warehouse might show it.

 

though were they actually your provider?

 

does the default show against them on the CRA?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes both experian and equifax show the default as being with carphone warehouse.

I’ve written a number of emails this week and keep getting the same fob off from them.

I’m still awaiting a response to my last email.

It’s frustrating because even though my own stupid fault my profile since then has been excellent.

I have 2 credit cards with leading lenders with nothing outstanding

however this one "small" default is causing me so much bloody grief.

Again thanks for all help and info in helping me getting this resolved.

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Hi Conniff & dx,

 

Thanks both for the responses. It became a default in Feb 2009 and was sattisfied June 2009.

 

ok so no dice on the 14 day thingy.

 

have they ever indicated they DID send a dn?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

right so you actually 'did' miss payment or WHY.?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes ive missed the payments.

immaturity, stupidity are words that come to mind.

 

All in all I do take the blame for the situation

 

however, Its a lesson definately learned and me and my family cannot wait until Feb 2015 to sercure the mortgage that we are looking for.

 

We will have missed the rates that are on offer.

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sadly you are not along

 

many many threads concerning voda doing this

 

IMHO no mobile phone company should ever have the power to prevent a family from getting a mortgege.

 

have you told them the importance of this being remved?

 

like appealling to their better nature?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

See below last email I have sent to them. I am still waiting for them to respond.

 

It is not false information as the default has been on there for some considerable amount of time and has been satisfied for the 3 years.

No law is in place (I have checked with FSA) that the default must stay on there for 6 years,

it is down to the discretion of the company.

No law is being broken by you removing it.

I have been researching this issue all week and spoke with a number of people including financial advisors

and again they see no harm in it being removed it is always down to the discretion of the company.

Given that the default is for such a low amount and has been settled for 3 and a half years

they belived that I would have found it easier than this to get this removed.

I would hope you can appreciate my situation and understand that this is simply something that I cannot leave alone as for the next 2 and a half years

we will be affected by this and will be unable to progress further.

The financial difficulty that we are all experiencing at the moment due to the reccession is difficult for everyone

and all buisnesses and its in situations like this that it doesnt help improve matters.

I would hope that you can understand that

1. It is a small amount and is the only negative factor on my credit file.

2. It has been settled for over 3 and a half years

3. You are not breaking any laws by removing it.

 

I look forward to your prompt response.

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The ICO advice is that defaults for small amounts like this should not have this kind of impact.

 

The mobile company have been made aware countless times that they do.

 

You are correct - they can remove this at any time - if necessary by removing it entirely.

 

If your mobile provider don't remove the default and it does prevent you from getting the mortgage so you don't get the house, it might be worth consulting a solicitor - maybe a no-win no-fee variety & seeing if you can take them to the cleaners (was it fergusson v british gas?)

Edited by 2Grumpy
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Hi all,

 

Thanks for all the responses.

 

It is with carphone warehouse and my service provider was O2. They are still playing hard ball and saying that there is nothing that they can do and I will have to wait another 2 and a half years. I have sent another email back including all the advise I bhave been given from all the responses to this thread. I will await there response. Im more frustrated at myself for obtaining the default in the first place however my credit report on both experian and equifax is excellent apart from the default for £129. It has been settled for 3 and a half years and I just hope that they can show a bit of empify and get this removed. If after there reponse they are still playing hard ball I may try a "no win no fee".

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