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DCA Advice - Capitol One


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Wondered if I could get some brief guidance. I was recently contacted by a DCA regarding an old credit card debt which, to be frank, I'd deliberately forgotten about during a lengthy period of unemployment. The debt is small – a few hundred pounds – and if to pay in full is the best solution, I'm able and willing to do so.

 

However, since they offered it, I wrote back asking for reduced settlement along with written guarantee that the payment would be final and the debt marked as cleared. They said no, will be marked as partial.

 

I've no documentation about the debt and don't know wether there's PPI wrapped up in it which might be avoidable. I'm also aware from advice on this site that DCAs are prone to fleece where given the opportunity. What's the best course of action at this point?

 

Many thanks

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If it were me I would SAR Cap1 to get as much info on the account as possible so that you can see of there are any unlawful charges on there or PPI which could be reclaimed.

 

Reclaiming should be done before negotiating any full and final.

 

You might find that a reclaim will wipe the debt.

 

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