Pension Credit £212 overpayment?

[MIKEY DABODEE]

what does the entry say on the bank statement, does it give a national insurance number.?

Have you been on Pension Credit long?

Where you in receipt of IB or your partner?

[estellyn]

Any overpayment by the DWP due to official error is nor recoverable under social security law - as long as they have all the correct info, if they make an error they can ask for the money back - but you don't have to pay it.

 

Please someone correct me if this has changed recently?

[Surfer01]

what does the entry say on the bank statement, does it give a national insurance number.?

Have you been on Pension Credit long?

Where you in receipt of IB or your partner?

It has my NI number and states it is from DWP. Have had PC for 2 years and spouse was on ESA up to end of April 2012. ESA stopped and PC increased for cover both of us. We just do not feel right about having a benefit that we may not be entitled to have when every one else is struggling.

[Nystagmite]

That is weird. On my bank statements, it says which department (DLA or ESA) and not just DWP.

[MIKEY DABODEE]

Thursday is a weird payday too. And if its got your NINO on to then its definately something that belongs to you.

They have your bank details..

I would just hold on to it, if its been paid incorrectly and they try to recover it then, no, its an official error.

so no OP

The amount I would say is two weeks couple rate of some benefit maybe...

[estellyn]

The only time it is recoverable is if its a bacs error - but if it has your nino, this seems unlikely.

[Surfer01]

That is weird. On my bank statements, it says which department (DLA or ESA) and not just DWP.

 

After the NI number and then DWP it has ISCS and no one at DWP knows what ISCS represents.

[MIKEY DABODEE]

It may be Income Support. now why would they be paying you benefit??

well thats the name of their system.

Is it just under that amount you stated?

and does your NINO end in letters 61 to 80?

[Surfer01]

We have never applied for Income support and no to NINO. DWP checked and it is not an IS payment. It has us flummoxed and we feel as if we are hitting our heads against a brick wall. We have even asked them to stop the payment until it is investigated but the payment keeps coming!

[MIKEY DABODEE]

then you have done all you can, they will find their error soon.

but will not be able to recover the money paid.

you have done nothing wrong so dont worry

[Surfer01]

Thanks for the heads up as it has been a constant worry for us.

[renegadeimp]

ISCS is Income Support Computer System.

[Surfer01]

ISCS is Income Support Computer System.

Never heard of it and obviously neither have the DWP and why we would we be getting it if we had never applied? On checking payments into our account since starting this thread, when the ESA my wife received was stopped at end of April, my Pension Credit increased to £212 exactly the same amount as the DWP ISCS amount currently being paid as they never took into account that she was entitled to carer's allowance but not in payment. It seems strange that the two amounts should be exactly the same. My PC has since increased to £238 from £212 after adviing them about the carer's allowance.

[renegadeimp]

If you are worried about it and think you arent entitled to it, ask the DWP to remove it from your claim or payments and start a full investigation.

[Surfer01]

If you are worried about it and think you arent entitled to it, ask the DWP to remove it from your claim or payments and start a full investigation.

I have done this several times on the phone and twice in writing but they insist I am entitled to it. I have not had any paper work from any one advising of the benefit payment. I am inclined to agree with others that it is an official mistake that for some reason they do not want to rectify. I have exhausted all avenues to get it rectified.

[renegadeimp]

Well, teh best thing to do now, is to let them pay you, but keep the money in your bank. Write an official complaint stating that you have contacted them multiple times, and you have been advised you are fully entitled to it. However, you have no knowledge of what benefit it is actually for. Demand that they tell you exactly what benefit the payments are for, and if they cant, to start a investigation.

 

Address it as high up as you can, and since you will be heading it, official complaint, they will be forced to look into it for you.

[Nystagmite]

I have done this several times on the phone and twice in writing but they insist I am entitled to it.

 

How can you be if you receive PC / ESA? You can't (as you probably know) receive both.

[ErikaPNP]

ISCS is Income Support Computer System.

 

Yes, and Pension Credit uses the Income Support Computer System to process claims and payments. Seen it on numerous SARs.

 

If it's an official error then it is not recoverable. Some DWP payments are recoverable as a result of official error but Pension Credit and Income Support are not. If it shows ISCS then it will always be IS or PC

[count orlok]

How can you be if you receive PC / ESA? You can't (as you probably know) receive both.

 

It is only income related ESA that you can't get with PC, I am in the ESA Support group (wich is contribution based), and our PC is reduced £ for £, I am also have an underlying entitlement to carers allowance for my wife so we actually get the same money as the OP, exept we don't get the £212. As correctly identified by others on your bank statment each payment has a code, and from DWP they include ones NINo and a code for the kind of benefit followed by a load of numbers.

 

Pension Credit = PC

State pension = SP

DLA = DLA

ESA = EESA

 

All I can suggest is to put the £212 in a high interest account and leave it alone unttill someone can say for certain what it is.

Edited August 19, 2012 by count orlok

[Surfer01]

How can you be if you receive PC / ESA? You can't (as you probably know) receive both.

ESA payment stopped at end of April and PC then increased to compensate for wife.

[Surfer01]

Yes, and Pension Credit uses the Income Support Computer System to process claims and payments. Seen it on numerous SARs.

 

If it's an official error then it is not recoverable. Some DWP payments are recoverable as a result of official error but Pension Credit and Income Support are not. If it shows ISCS then it will always be IS or PC

 

Really confused as at no time did we complete any forms verbally or in writing claiming IS. Strange that DWP does not know code and continues to pay the £212. Not even sure how they would come up with that figure.

[renegadeimp]

As mentioned before, keep the money safe, and write a formal complaint to the DWP, and state everything that has happened. Remember, if it is their mistake, then you will be allowed to keep it. However that is up to you, as they will ask for it back, but they cant pursue you if you say no.

[ErikaPNP]

Really confused as at no time did we complete any forms verbally or in writing claiming IS. Strange that DWP does not know code and continues to pay the £212. Not even sure how they would come up with that figure.

 

If you haven't claimed IS then it must be Pension Credit that is processing the payment; IS and PC are the only claims that can be put onto the ISCS. That doesn't tell you what benefit it is because sometimes if more than one benefit is in payment, it is one department that will deal with the payment for both.

 

For example when IB was active, a person could have IB with an IS top up. Sometimes both the payment for IB and IS was paid by IS so it came from ISCS (the income support computer system) but each department still held control over each claim.

[MIKEY DABODEE]

Its got to be coming from PC, it cant come from I.S the system would not pay any benefit as it would realise the OP is over pension age.

The claim would fault....

Weird

[johnvernon74]

Does ISCS not mean "Income Support - Carers Service" normally used when full payment cannot be paid due to other qualifiying benefit?