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    • Thanks dx for your kind words. I plan to renew my season ticket and write a new begging letter as following, can I ask for any suggestion about it?   Dear Investigator/Prosecutor,   Thank you for your reply. I deeply regret my actions and the inconvenience they have caused.   I’m extremely remorseful for my crime. and regret it everyday. I often ask myself ‘’how can I do that thing just because I felt it is interesting. There are a lot of crimes in the world, but feeling it’s interesting is certainly not a reason to crime. I should not crime with any reason.’’ I think about these things every day, and I understand that I can’t blame anyone but myself.   I thanks to the staff who stopped me, as this is a valuable lesson in my life. I told myself that I should never ever repeat such a thing again, and never ever do anything which is possible to be in breach of any law. As a result, I carefully tap my oyster card every time before I enter the station now. I remind myself that I did a wrong thing before, and I should never let it happen again.   Although my monthly travel expenses do not warrant a season ticket, but I just renew my season ticket (please see the attachment). I understand that a crime cannot be truly compensated for, but purchasing a season ticket offers me a small measure of comfort, knowing that my actions caused a loss to the public interest.   I received an email which ask me to negotiate being class teacher in this summer (please see the attachment). I hope that I could teach the lovely students again, which may not be allowed with a criminal record. I would please ask that you would please provide me a single opportunity to settle all outstanding sums owed outside of court without the need for legal proceedings which would have a determinantal impact on my teaching career.   I sincerely apologise again for my crime. If you need anything further from me to help you please let me know.    Yours sincerely,
    • You did what??? You asked them to send you the documents that without them you had  a 100% ironclad win in Court. Why on earth would you do that? As it happens in this case, there is still enough mistakes in their PCNs and the NTH to have your case cancelled. Amd it may be that not sending those documents in the first place along with the ICO complaint and the letters from Alliance themselves which would confirm by the dates on the letters may be enough to cancel it anyway. I hope you have kept their letters as evidence? The chances are that Alliance will not actually take you to Court because of their errors but you never know.  You have made so much extra work for yourself in your WS if they decide to push their luck.though. Can you please post up their letter where they give the reason why I wasn't sent with the NTH.
    • I'm not sure that I fully agree with my site team colleague above.  My understanding is that there is nothing to stop you recording but it is strictly for your own personal use.   
    • I live in a student house, with 5 tenants, unihomes is our utilities provider, who we each have a direct debit set up with and have paid each bill every month. Two letters were sent in my name by BWLegal saying I had two outstanding payments due adding up to over £3500, I have tried to contact british gas (as that is apparently our houses provider) as well as Unihomes. Nothing has helped and BWlegal are pursuing legal action if these debts are not resolved by the 1st May. What do I do? I've called Bwlegal when i bring up that the debt isnt for me and for unihomes they hang up on me. so I am stressed and do not know what to do
    • cant do either if its not in a public place or on your land. dx  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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lots of complaints about a website selling wigs within the UK : wigshow in China!!


MsR
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Hello, I had a problem with what appeared to be a UK website selling mainly ladies' wigs.

 

I posted on another consumer forum - US-based - and have received quite a lot of reponses.

 

I did everything I was meant to do: I phoned Consumer Direct (now Citizens' Advice).

 

Wigshow are actually operating/selling from China; also mis-repressenting the quality of their wigs, try to dissuade people from raising Paypal disputes! They are only providing PO Box addresses for 'returns' - to which returned wigs won't get delivered!

 

I accepted a partial refund after raising a dispute with Paypal but others have only just become aware of the problems regarding this co. I was told by Citizens' Advice, who gave me a case no. - that they would, in turn, report to Trading Standards. I 'blogged' on to others to do the same; yet the site is still up and selling!! This has proved to be a very distressing experience for some customers, particularly those undergoing chemotherapy for cancer; hence suffering distressing hair loss; requiring a wig quickly from a 'UK company'! Why can't this site be closed down?

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Unfortunately, even if Trading Standards had unlimited powers in the UK, there would be little they could do to regulate/enforce UK law on a supplier based in China.

 

The website has the details...

 

Registrant:

Wei Pang

 

Registrant type:

Non-UK Individual

 

Registrant's address:

tonghai road no285

shanghai

China

...and I could not find any UK phone number on the site. They also either own www.wigs.com, or have copied much of their content from that site, as there is a large amount in common.

 

Very generally, if a website lists no UK address, or no UK geographic telephone number, then its likely its not in the UK. This in turn means only the method you use for purchase can be used to get money back.

 

What was the reason Paypal (who are a Luxembourg based company for UK accounts) declined to offer a full refund? Its also worth adding Chinese suppliers often try to cause delays taking you beyond the time Paypal/Ebay etc will deal with a complaint.

 

The only other thing I can suggest is Wigshow have twitter and facebook accounts, and you might want to vent some of your anger there too, once you feel any solution via the company themselves is unlikely.

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