Jump to content


  • Tweets

  • Posts

    • Hi all, hope you can help. I've received a £4k repair estimate from the main dealer after my 2016 F30 330e developed the dreaded drivetrain error. The qoute is for a replacement cell module and associated labour and various bits and bobs to get it done. I initially had them investigate the issue when it first popped up a year ago. They replaced the auxillary battery which 'fixed' the issue for a few months before returning. Last Novemner the issue escalated to 'Battery not charging' which would clear after powering off the car , and disappear. Took it into the dealer and they diagnoised a faulty high voltage battery under the boot but could not do any work as they needed to schedule more cars for this 'specialist high voltage work'. So they said I could continue to drive the car until they got in touch when the car could be booked in for repairs. Roll on to April, the issue became severe (battery not charging error not going away, car in limp mode one morning) and car completly died at a traffic light same day (dashboard flashing all over the place), couldnt engage in 'Drive' and had to be recovered by AA to the dealer. Turns out car was now only running on the 12v battery in the boot and that had run flat as the hybrid function had stopped working altogether. My question is whether this is a reasonable estimate. Could this be done cheaper elsewhere? The dealer has servived this car from new hence took it them in the hope they'd not point fingers at any other party. Should I be paying for this at all since I raised the issue with them before it escalted and resulted in a now expensive fault? I also suspect the KLE may have gone too based on other posts, but the dealer hasnt qouted for that yet. I worry they'll' 'discover' that after I've already shelled out for a new cell module and end up lumbered with another bill to replace the KLE. Feels like I know about what they need to do than they do. The Service Advisor has been completely useless. Any advice would be greatly appreciated.
    • The Petrol Station is Shell Garage Wickham (Hampshire ) Another person obviously had the same issue as they had called the garage previously-
    • Thanks Dave, that all sounds clear to me. In terms of avoiding PCNs, I'm not sure if I can. I need to be able to park in that spot, especially as I've got kids to lug forth and back for the school run. Likewise it's not always possible to use the MA's permit system either, as I've not always got them to hand. So, if I'm actively avoiding PCNs, then it could mean I've given in to their idiotic rules. But, I do get what you're saying, as I imagine the risks go up if they claim there are multiple PCNs to be paid at court. Not sure what to do with this one.
    • Is it possible you could qualify for a DRO (Debt Relief Order) and ditch the IVA ? https://debtcamel.co.uk/end-iva-change-to-dro/  
    • My IVA which I began in 2021 has for around a year now been passed to credit expert - I find this company and it's staff obnoxious and insensitive money grabbing monsters.  What is my legal right can I have my IVA moved to another ip what happens if Hanover sell my file?  I am ina real bad situation where my kids are unwell and this crest expert supervisor is saying I should try more than what I agreed despite my situation being very bad and kids unwell.   I feel like they are bullying me and I duh I where to turn.  I keep getting emails saying we at credit expert are in charge of your iva now but still I got messages about my review annual from Hanover which I sent documents and now I got a response from credit expert saying they think I agreed to pay more - how ludicrous is that how can I keep these bullies at bay.   Who can I complain too without messing up my IVA.  I'm going to post below what they sent me please someone help me as they are making me suicidal now. These evil people g coincidently all Indians with weak English which is another issue as communication feels like a battle each time.    Good afternoon,   We hope you are keeping well.   In accordance with the terms of your voluntary arrangement you a required to comply with the following modification:   The debtor must seek to either obtain full time employment or improve self employed income to equivalent thereof as soon as possible and a full review of the debtor’s income and expenditure must be undertaken by the supervisor. The contributions shall increase after taking into account any increased costs in respect of travel and should commence in the month following the review. If any instances of co-habitation with the debtor by any person aged 18 or over occur during the term of this arrangement and where there is reasonable expectation that board and lodging should be paid, the contribution will be added into this arrangement in full. The debtor agrees to provide an income and expenditure review in the month following any loss of child related income. Any surplus identified is to be made available immediately for the benefit of unsecured creditors in the arrangement.    In order to ensure that the terms of the voluntary arrangement are adhered to, I require you to provide evidence that you complies with the above modification along with any supporting evidence.   Alternatively, if you believe you are no longer able to comply with the modification please do inform us.   I eagerly await your response to the points raised within 14 days of the date of this email.   If you have any further queries, please contact Customer Service on ‪0800 0431 431‬ or by email at [email protected].   Thank you for your comprehension.   Plese guys advice me what I can reply as I don't have any more money for these thieves and their annual review is an annual monster nightmare how can I tell them I'm not willing to be bullied and can't paid more    تھا ks   
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Tax credits compliance letter


Fiona1039
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4283 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Need some advice feel like a criminal and so stupid! Phoned my tax credit renewal and then got a provisional award notice this was followed 3 days later by a letter from the compliance people!! Now this is where I have been stupid put in my husbands yearly earnings ( he is self employed ) then I never declared any earnings for mysel as I thought u had to be working for 12 hours to have to declare it ( I only work 11 a week ) now I realise am wrong can't beleive am so dumb! The letter says i did not declare any earnings but they see what I had earnt! Now it says I can leave it and they will then amend it and work out what am due and maybe a penalty or even court action if I have deliberately misled them!! Or I can call them and speak to them! I am so scared never had anything like this in my life before ? Will I go to jail or have to pay back the money ( or both ) please can someone give me some advice on wha to do I can't sleep , eat or function !!!! I feel disgusted in myself for making the mistake in the first place

Link to post
Share on other sites

Hi

Sorry you've not had a response before now.

I know its easy for me to say, but please don't panic!

Just respond to the compliance letter, just say you've taken advice and realise you have made an error in not declaring your income for the reason as you've stated on here.

Any underpayment of tax credits will be collected from a subsequent award.

Gbarbm

Link to post
Share on other sites

Hi thank you! I phoned them today and the lady I spoke to was very helpful and said I had to stop panicking and worrying!! I explained as I said above and she said she would now hand it back to the case worker! I asked her what would happen next and she said they would adjust the award and that we may have to pay back the overpayment ( thought it strange she said we may have to )!! She said we would have letters in the next 2 weeks ! Am hoping that this means no further action will be taken as she never mentioned anything else ? Would she have said if there would be ??

Link to post
Share on other sites

Depends on the case worker I suppose; as I say, I think the most likely scenario (and HMRCs preferred option) will be to recover it from a subsequent award.

Just for your info, I owed them £1500 In 2003/04 (error with Childcare) and they have just taken it from my subsequent award.

The balance is now £88 and they are taking £1.50 a week off me...I'll be fully paid up by Feb 2013!

Gbarbm

Link to post
Share on other sites

Jings bet u will be glad when that is finally paid off! Feel much calmer today after phoning but won't feel 100% till have received all amended paperwork! Read some other cases on here and can say I know now exactly how they feel never been so worried in my life ( all cause I made a stupid mistake ) note to self; always check facts in future so no more mistakes! Thank you for taking the time to reply !!

Link to post
Share on other sites

Yeah will be glad when it's finished; I did offer to pay the £88 in full but they said no, it's on the system now... Ah well I did offer :-)

Glad you're feeling a bit better about it now

Gbarbm

Link to post
Share on other sites

Having another day of stressing about all this! Was wondering if I should phone and ask if it has been dealt with! I am away on Saturday to visit family for a week and am dreading feeling like this all week ?

Link to post
Share on other sites

Think I will tomorrow ( it's only been four days since I called the compliance person ) was not sure if it would seem silly phoning so soon!!! Just stressing myself out that although in the phone call the lady told me not to worry that the award would be amended and my overpayment calculated , seems to simple , so keep expecting them to say they taking it further

Link to post
Share on other sites

  • 2 weeks later...

Update is still not had any amended award notice from tax credits and am still receiving my same payments!! I phones them last Friday and the call handler said it had been sanctioned to be amended , so how long does this take? This is ruining my life at the moment so worried

Link to post
Share on other sites

  • 2 weeks later...

Still heard nothing from tax credits and in all this time I am still being over paid!! How long does this take to get amended? Am really losing it now don't think u can take any more stress

Link to post
Share on other sites

Why are you so worried? All that will happen is youll get a small deduction each week from the next award if you have to repay it. It's not like theyll demand thousands in one go.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Why are you so worried? All that will happen is youll get a small deduction each week from the next award if you have to repay it. It's not like theyll demand thousands in one go.

 

It's the ongoing not knowing how much we owe or how much will be deducted or if we are entitled to anything at all anymore! Have phoned again today still nothing showing on the system they said that it has not been done yet! I did say that the longer it takes the more we owe is going to go up but they don't seem to interested!! Why is it taking so long I have given them the information they need they said but yet still not done ??

Link to post
Share on other sites

If they have said, then it will happen. Its a government department and they take FOREVER to do anything.

 

If you are concerned, then call them back up but demand to be put through to a supervisor or manager. Not a min wage call centre lackey.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

If they have said, then it will happen. Its a government department and they take FOREVER to do anything.

 

If you are concerned, then call them back up but demand to be put through to a supervisor or manager. Not a min wage call centre lackey.[/QUOT

 

Well I phoned and spoke to a case worker who said she was not sure what had happened but that someone had done a final award ( no paper work sent ) on the 6th of July and had not used any of the new details!! So if I had not phoned this would have went on for another year!!! She said she would deal with it and now it's a waiting game again to see if we still get tax credits and also how much we owe! Am really angry they scare u to death with letters and then muck it all up and leave u waiting again!!! Wish this was all over

Link to post
Share on other sites

It will be over soon. Unfortunatly HMRC are staff mostly by min wage idiots. Most arent even trained properly.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

How rude, you are implying because they are low paid they are stupid?

 

That's not very nice.

 

In regards to HMRC call centres its right on the mark. I know 2 people who work in one of their main call centrers. Both regularly complain about the people who work there. They are inept and most of the time either dont turn up for training courses, or simply cant follow basic instructions.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...