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Child Tax Credit Renewal Form Filled Out Wrong


carolins47
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Hi Everyone I would greatly appreciate some help and advice.

 

Two weeks ago I returned my Child Tax Credit form thinking everything was OK. I get my credit paid in to my bank every Friday. This morning I logged in and my Child Tax Credit had not been paid. I phoned the help line straight away and they told me the reason they stopped my money was because my circumstances have changed. When I told him nothing has changed he said your annual income has gone from £6,400 to £64,000 a year. I realized the mistake I made, I put the numbers in the wrong boxes on the form.

 

I explained this to him so he amended the form. I asked him how long it would take before I get the money but he could not give me a date. I rely on this money each week to pay for petrol, food, gas and electric. I only work 16hrs a week and get paid monthly, I have to wait another week for my wages .

 

Has this every happened to anyone else and if you how long did it take before you got your tax credit again?

 

Many thanks in advance

 

Caroline

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It shouldn't take too long. You should get a letter giving details of the amounts due to you, which will be the same as you were getting before.

If you haven't heard anything by the middle of next week, I would ring them to progress check.

Gbarbm

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