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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Volkswagen Complaint robbie21mcn -


robbie21mcn
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Hi guys my fiance has also been stung by this manufacture defect by the looks of it. Low compression on 1 and 2. Full service history from vw arnold clark in greenock and the best offer I am getting is 600 pounds labour to do the job with arnold clark as vw are supllying parts free. Disgusting if you ask me. These engines have inherent faults and yet you still need to pay huge sums of money for repairs. I am thinking of going down the route of arnold clark forking out labour costs as this fault must have been there at point of sale. A week before christmas and my fiance was in tears. She traded in an old banger in february his year for a 55 polo with 20k on the clock thinking she need not worry about reliability and then this. their get out clause is that it is six years old so is not under warrany even though mileage is so low. I am absolutely livid. How can lengh of time be related to mechanical failure?? Idiots. Arnold clark are the **** of the earth if you ask me. No care for yo once you are out that showroom door!

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These engines have inherent faults and yet you still need to pay huge sums of money for repairs. I am thinking of going down the route of arnold clark forking out labour costs as this fault must have been there at point of sale.

 

Then do it, don't just talk or threaten to do it, do it.

 

These complaints abound not just on here but the internet as a whole. Gather the evidence and make a case not just against AC but VW.

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Can you PM me with what stage you are at with this, whether or not you have accepted etc or have you challenged it? I have a bit of an issue with the labour charge at the moment. Essentially I need a detailed history of the car, what and how you have complained.

 

One thing is for certain, DO NOT ACCEPT A REPAIR :mad2:

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Because no one has taken them to task over it.

 

In each case we have Conniff but they still "nicht Verstehung" "Wir nicht problem habst".

 

It's quite apalling the way VW GB handles these cases. Frankly they don't know what they are doing and the main reason for that is that they rely on a computer generated decision, hide behind legal requirements and guess what...........it's not even VW GB or VW GMBH who make the decision. I understand it's a French Company with a call centre in Britain with targets set as to how many people with complaints actually manage to get through to the people who can make a rational decision.

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it's not even VW GB or VW GMBH who make the decision. I understand it's a French Company with a call centre in Britain with targets set as to how many people with complaints actually manage to get through to the people who can make a rational decision.

 

Yes we have seen a few big companies now farming their CS out to Pr agencies and third parties.

We have even had one or two asking for permission to deal on here as Official company reps,but we have rumbled them and refused.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Robbie, may i respectfully suggest that you report this to your local TS and ask that copies be sent to Mr. Coltart of Glasgow ts and also Mr. Kenton of the OFT. In both cases, state that you know of Clark's not repairing the same fault on other customers cars and also that you know of several customer complaints against Clark's for extremely poor after sales back up. Again, in both cases ask them that given the number of complaints against Clark's WHEN are THEY going to take appropriate action against this company.

Arnold Shark Never Again

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  • 2 weeks later...

I actually have been told by consumer direct my case is with the finance company. Under the 1973 soga the car was not of satisfactory quality and has not lasted a reasonable length of time. AC aftercare is absolutely disgusting. I wouldn't let them extuinguish my car if it was on fire.

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I have emailed both gentlemen with a link to this post. I await a reply to see if they can help. i feel like i am trapped into paying hundreds of pounds for something that is not our fault and is dues to poor manufacturing. Helios why do you keep saying i should not allow them to try and fix the problem?

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One other thing folks could anyone who has had this problem give me your name and address and the registration of your polo and i will set the ball rolling with this. i cant believe hard working people like Blinky have had hundreds of pounds a time taken from them for someone else's mistake!!

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Robbie,

 

Your'e jumping the gun a bit. There is a way of handling this problem which is why I have requested you PM the current status to me. It's then possible to evaluate where you stand with the car. As regards Arnold Shark, the reality is that you will get nowhere. Further I would suggest that you have little redress against the finance co as they didn't know either. The real culprit is VW and this is who you need to go after but in a certain way.

 

In relation to letting AS, sorry AC repair and my saying no, no.

 

The fault is a design/manufacturing issue. The engine suffers from premature valve seat wear. VW try to put it down to poor fuel.......er no........you can't argue that in the EU!!!!!!!!

 

The reality is more likly to be the use of chineseium as opposed to proper steel that europe used to make.

 

Now there are two fixes for this problem. 1. Machine the head to take new "proper steel" valve seats or 2. replace the head.

 

VW like the repair route as they think it is cheaper. What they don't let on is that it is extreamly high risk as the tolerance allowance is only 4 thousandths of an inch. So one would think well that don't seem so bad. What they don't tell you is that the tolerance given is at new design levels, i.e. a brand new engine. It doesn't take into account the associated parts. It is a nigh on impossible repair to achieve.

 

If you have this issue then the reality is that the head is ****ed big time.

 

So the only repair that is really acceptable is a replacement head.

 

Blinky's case was an early one I looked at and supported unfortunately, however the latest one came out top trumps with minimal outlay and perhaps even added value to the car.

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vw have stated that they will not pay for labour repairs but have issued free parts as goodwill. they say labour charge is AC's responsibility since they sold the vehicle on VW bhalf. consumer direct told me the issue we have is with the finance company since we only have a contract with them and under 1973 sale of goods implied act the car is a breach of contract since it has not lasted a reasonable length of time. it is a 55 plate with 20k full vw service history. have i missed anything helios?

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I agree that the component quality has deteriorated dramatically since VAG began sourcing from outside WG.

Traditionally valves and engine components were Mahle and SKF.Other respected branding such as Lohbro Pierberg Beru and VDO have been sidestepped for supplies from China Czech Romania and Hungary.

One of the early advertising slogans for VW dealers was "we keep them the way they were built"........these days that would sound laughable.

I have seen lots of Golf electric window assys fail because of poor quality plastic clips.You have to buy the whole assy to rectify it.

I saw an Audi with an FSI engine with an £800 repair bill -the cause was plastic flaps covering the valves which broke up and entered the chambers.

When the new ones were ordered they were exactly the same.

Audi did not want to know.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...

so we have received word back from Arnold shark who are not only unwilling to help us with any part of the labour cost but have asked us to come and move the car from their premises and since it has been there so long has no MOT to my shame i was shouting and bawling in the showroom and was asked to leave when i arrived. Also a Mr Giles Illingworth from vw UK said that the parts would only be as goodwill if the approved Arnold shark dealer carry out the replacement head instead of us taking the parts and getting an independent to do it. i now feel court is my only option. i am seeking legal advice on Monday and going back to trading standards to see where i now stand. the best of it is that Northridge finance (bank of Ireland) stated in their letter that ten months is a reasonable length of time for a car with this age and20k full service history mileage at £5300 to last! They also said in our letter we accepted at the time of sale the goods were satisfactory and i had already stated that we asked the salesman about the rough idle which was dismissed. so i now need to know guys. how do i prove the valves are of poor manufacture or that ten months ago the valves were starting to wear even though the rough idle was not setting off the engines ecu light!!! let's not make another victim of me for the Shark!!!!!! please please please!!!!

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Robbie,

 

You were offered the help as to how to deal with this and I heard nothing as requested. Sorry, but you could have had a better result than this. Seems like you are on your own now unless anyone else can step in. I just don't have the time to advise how to get a result with VW.

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  • 1 month later...

After much negotiation Arnold Clark are finally getting their act together. they are paying for all costs! This only came after i cornered them with an independent engineers report stating the car had faulty valves in the first place. Then all of a sudden Arnold Clark are doing the job out of "goodwill". Aye right!!!! thank god the independent garage backed me up. hoping to have it back within the next week or so. cannot believe this dragged on for two months. Thank god the Audi technik centre in bishopbriggs Glasgow were spot on. The report even notes how these cars suffer this unofficial fault from volkswagen as they have repaired numerous polos with low mileage and full service history.When i first called they had a polo in that day with 24k miles and duff valves. My advice is no matter how long it drags on do not give up and you will get a result. My next step was court and when you looked at the report i know why they backed down, was prety black and white!! It is still leaving a bad taste in my mouth as to the fact that Arnold clark who definetly knew the car was faulty (service manager at VW AC greenock admitted he has had a few in for repair there) didn't just put their hands up in the first place and give us a "goodwill gesture" to sort it.Ii also feel sorry for the poor folk who have been ripped off in the past for hundreds of pounds worth of someone else's mistakes!!!!!

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  • 4 months later...

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  • 5 months later...

so basically if the independent garage confirms what is wrong with the car, the dealer kinda has to fix it at good will?

 

Did you have to strip the engine or take of the cylinder head?....if so who paid for this?

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