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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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2005 VW Polo 1.2 - Misfiring regularly


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Hi all,

 

Sorry to bother you with this but my car is experiencing similar things. I bought a VW Polo in 2005, a 1.2.The car was brand new.I have had it serviced with VW regularly aswell as having anything that needed fixing fixed by them at ridiculous prices. Until my most recent service, the reason being that I now have a son and have to prioritise my cash.

 

The car started to misfire on idle. I had the machine plugged in at Kwik fit who told me it was a misfire cylinder 2 and to replace the coil packs.Did this, still happened. Then I got a friend to test the plugs and the injectors, still it misfired on idle.

So I gave up hope of cutting costs on this problem and went to VW. paid £52 for them to tell me they couldn't diagnose, but would if it happened again for free.

 

The car is getting worse by the day,misfiring on every journey and yes it has been on the motorway a few times (which appears to make things worse when I slow down).

So I took it bck to VW today for my free diagnosis. They told me that they did a compression test, there is low compression on cylinder 2. They 'think' it needs a new cylinder head at the cost of £1400 to me.

 

I was so devastated and in shock that I walked out of there and drove home...without questioning why a 6/7 yr old car with 52,000 miles on the clock would require work that cost the same as a new engine.

The car has no warranty left but if anyone could help me it would be very much appreciated. I want to complain to VW as I feel like I've been completely ripped off but I don't know where to start.

 

Thanks

Rachael

Edited by Conniff
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speak to consumer direct. they were extremely helpful with our case. you will probably find that volkswagen will give you the parts free as a goodwill but wont pay for the labour. so you may need to fight with the garage you got it from to cover the labour cost. truth is this is VW's fault. they produced rotten faulty engines but are not willing to correct their wrong doings. i have a copy of the independent report for our car if you need a copy. it proves that our car was not only faulty but mentions there are load of these polo's with these faulty valves inside their engines ticking away waiting to fail!!!

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  • 4 weeks later...

Hi

My plan was to email the salesman I got the car from but he doesn't wok for VW anymore. I have the number for VW customer care but have heard bad things about the

. Plus I'm likely to bottle it on the phone, would rather email/send a letter but can't find any details!

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  • 1 month later...
speak to consumer direct. they were extremely helpful with our case. you will probably find that volkswagen will give you the parts free as a goodwill but wont pay for the labour. so you may need to fight with the garage you got it from to cover the labour cost. truth is this is VW's fault. they produced rotten faulty engines but are not willing to correct their wrong

doings. i have a copy of the independent report for our car if you

need a copy. it proves that our car was not only faulty but mentions there are load of these polo's with these faulty valves inside their engines ticking away waiting to fail!!!

 

 

 

 

VW have said that they only give goodwill to cars under 5 years old :(

Edited by MARTIN3030
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  • 4 weeks later...

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speak to consumer direct. they were extremely helpful with our case. you will probably find that volkswagen will give you the parts free as a goodwill but wont pay for the labour. so you may need to fight with the garage you got it from to cover the labour cost. truth is this is VW's fault. they produced rotten faulty engines but are not willing to correct their wrong doings. i have a copy of the independent report for our car if you need a copy. it proves that our car was not only faulty but mentions there are load of these polo's with these faulty valves inside their engines ticking away waiting to fail!!!

 

thanks for the advice about consumer direct. I will try them too. Is there any chance you would be able to pm you're report?

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  • 3 weeks later...

VW customer services have been useless. They now want me to have my car diagnosed a third time. The service manager at my local VW has offered me 40% off labour so the total cost would be £1359. I was quoted £1400 (with no discount) in March. VW customer care said it's because the prices have gone up!!!!

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I am getting more and more annoyed with VW customer care. I cannot send PMs as I have not made enough posts. If anybody can help please post on this thread. If you can't help but your car is having the same problem then please email me your details edited

as I don't plan to let VW get away with this!!

Edited by MARTIN3030
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Email details edited,as its against site rules.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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You need to e mail the CEO, Martin Winterkorn, of VW in Wolfsburg, Germany. This triggers a response after a few days and is then referred back to VAG UK. The people you are dealing with at present are not VW but another company. In your e mail you should mention the fault only and not any legal action as they will close all avenues down.

 

In your e mail you should mention that it is a fundamental engineering design fault. Do not expect a full settlement but 75% of the cost via VW is the minimum you should accept. This will probably equate to you covering the labour. Do not accept a repair as it will not work. I've had a 100% succes rate with the cases I have taken on via CAG. Step outside of this and you will end up with nought.

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good stuff there heliosuk.

they did a compression test which showed a problem, which it prob is valve? but in general, one way to diy double check there is to swap over a coil and see if the fault still lies with the same cylinder and there is not a wiring problem? this would require though a bit of help and a diy vag diagnostic re the fault code. could your friend do that?

Edited by Ford
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I sent the email and got a response the next day saying that it would be passed to the UK and that I should hear from them soon. They even said sorry for the problems I've been having- better customer service than the customer care line! I've had a phonecall from the executive office today asking what I want. I said that I want more of a contribution from VW so that they keep me as a customer. The woman asked if this is my first VW so I don't know if she thinks I'm in the Market to buy more??anyway she is going to 'look into it' and call me back. Fingers crossed :)

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This is the standard response/procedure. At least you are now dealing with VW and not an outsourced call centre. Next step will be requiring confirmation of diagnosis from VW dealership which you should already have by the looks of it. You seem to be dealing with this sensibly but do not go for 100%. Settle on a replacement head and associated parts but offer a percentage toward labour and cover service items such as A/freeze etc. Once you get this confirmed go quickly to garage with the oil required as they will stich you up on this. Dealer oil prices are some 500% more than what you can buy for at a UNI PART centre (previously Part Co) and they sell to public as well. All the stuff they sell is usually OEM just re-packaged.Not as cheap as the Blue and yellow logo company rapidly expanding or the original red and white logo one but the parts are quantifiable as being good unlike the others.

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They have said all they can do is increase my goodwill to 50% off labour because of the age of the car and because one of my services was 4 months late?!I sad even though this is a known fault that VW won't acknowledge? She said it is not a known fault.

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  • 2 weeks later...

The car is in the garage, they have taken it apart and said it has a cracked valve. They are still 'recommending' that the cylinder head is replaced. Is this right?one of my friends has said that only the valve should be replaced.

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Sorry, your friend is wrong here. The issue with these heads is the VALVE SEAT cracking. It's a design fault. The VW fix is to send the head off to be machined and have inserts fitted. What is not generally known is that thereis only 4 thou to play with. Generally to get rid of the crack you would have to machine more than 4 thou.

 

It is possible to do it but the machine shop has to be good and so does the head,th chances of which are minimal.

 

The ONLY good,real and permanent fix for this issue is the latest head with the latest valves. END OF.

 

If you don't do this it will come back again and whilst not be a betting person I'm willing to bet my house that by having it repaired it will not work. The dimensions for a start just don't stack up.

 

NEW HEAD AND VALVES or nothing else!!!!!!!!!!!!!!!!!!!!!!!!!!

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  • 3 months later...

Is there any update on the issue as Iam having similar problems?

 

How did you email VW in germany? Where did you find the email address of Martin Winterkorn?

 

Also did you have to pay for the initial diagnosis?

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Think I googled the email, that only got me around another £90 off. Think I paid £1200 in the end. They wouldn't budge because of the age of my car and said that one of my services was late?!. They just con u really by saying you can have 50% off labour but the total cost was only £200 less than my first quote as the 'prices went up'.

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