Bailiff Enforcement Fees - ross and roberts bailiff for a council tax

[Swindon]

Hi everyone, first time thread here so please forgive me if it is a repeat but i have been looking at the threads and cannot find absolute answers.

 

I have recently had a visit from a ross and roberts bailiff for a council tax debt of £504.18 - who obviously was not let in

 

however we did call on the phone later that day and he went on to demand payment in full which we are in no position to do

but he then said that if he wanted to make a payment arrangement then the only way he would do it is if we paid his fees in full plus a portion of the debt...

 

.. he then said his "fees" were £241 alone !!!!!!!!!!

 

this to me seems completely excessive for a £500 debt

 

let alone the arrogant abusive little man on the end of the phone demanding that all the fees plus some of the debt be paid in full for him to accept a payment arrangement.

 

he has only made 2 visits to the house and neither time has he got an answer so how are these fees £241???????

 

i seriously do not understand how they can legally justify making a debt go from £504 to £745 just for the privilege of arranging a payment plan??

 

any help from anyone here with some actual answers as to what and when can be charged would be much appreciated.

[dx100uk]

if you can pay you should be paying the council

direct via your internet banking site

never ever pay a bailiff.

 

you need to do these two things:

 

start by sending this to the bailiff co. it can done by e-mail also send it to the council this will tell us when the fees were added

 

From:

My Name

My Address

To:

Acme bailiff Co

bailiff House

Ref: Account No: 123456

Dear Sir

With reference to the above account, Can you please provide me with a breakdown of the charges.

This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were certificated at.

e - the date of the Certification.

This is not a Subject access request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

I require this information within 14 days.

Yours faithfully

 

 

 

Also always advisable to ask the Council.

 

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

 

dx

[i hate bailiffs]

do NOT pay bailiffs anything payments direct to council

 

bailiffs fees should be £24.50 first visit and £18.00 second visit fee where no levy has taken place

 

deny bailiffs a levy and will be nothing they can do apart from hand it back to the council

 

keep them out,if you have a car move it away to prevent any levy

[Swindon]

hi guys thanks so much for the replies it is much appreciated,

 

we have spoken to the council and it is ONE liability order for last year, from our previous address,

 

they say our debt totals £504.18,

 

we are now waiting for a reply from the council as to what they are going to do about the account because we have told them that we want to pay them direct...

 

... its a long story but

 

the bailiff was very aggressive and insulting on the phone let alone threatening

 

needless to say a very long letter of complaint has gone to ross and roberts as well as to the council

 

there is no way we will deal with them again and no way will they get access to the house,

i was just a bit concerned should the council continue to give the default answer of "its out of our hands"

then how much hassle can i cause this bailiff with respect to his charges,

they seem way too excessive and i dont want to go writing a huge letter of complaint and getting my facts wrong with regards to how much they can and should charge!!!

 

he has never even spoke to us face to face or got an answer when knocking at the door

 

is it only the 2 visit charges they can charge??...

are there no "enforcement" or "handling" or "admin" etc charges they can pile on top because £241 is alot to charge otherwise !

[i hate bailiffs]

the charges they are claiming are not correct

 

normal for bailiffs!!

 

if you can make payments do it to council online or automated telephone service will correct reference numbers

 

if the bailiffs are not getting joy it will be only a matter of time before they give up and hand it back to council

[hallowitch]

he then said his "fees" were £241 alone !!!!!!!!!!

 

unless you have this in writing or you recorded the call the bailiff will deny saying this and the council will believe him

 

can you record your calls ?

[Swindon]

thank you all for your replies, we will see what happens !!