welcome finance help needed!

[AndyOrch]

Quite clearly states £20.00 per week who has authorised your employer to pay more?

[rokkiroo]

nobody as far as i am aware, my HR department is very up to date and would inform if they recieved anything else to state otherwise, also i have no further correspondence in regards to the AOE, on a statement their are monies taken via direct debit, standing order, and transfer (?) i dont understand this...

[AndyOrch]

On Welcomes statement? Well as long as its not coming from your account.You must take this up with your HR dept and demand that not an extra penny be paid without your agreement.

Even consider stopping payment until you recoup the over payment.

 

Andy

[rokkiroo]

yes on welcomes statement, should i go to my local welcome finance office as well and demand an explanation?

[AndyOrch]

No get a DSAR done as advised and check for any applied unfair charges then claim them back.

 

Andy

[rokkiroo]

have u any idea what standing orders and direct debit are doing on the statements when they take directly from my wages?

[citizenB]

It might be worth speaking to your HR department again - if they are paying more than advised on the Order, then someone MUST have suggested they do so. Perhaps they will give you a copy of whatever they were sent prior to their starting to action this!

[AndyOrch]

Not without actually seeing said statements but as I have stated as long as they are not taking any other payment from your account, then their misappropriate accounting needs to be instigated as to check for unfair charges being applied to your balance.

 

Andy

[rokkiroo]

thanks citizenB i will definetly be doing this i need answers asap!