Jump to content


  • Tweets

  • Posts

    • ACI are part of the Perch Capital group along with TM legal.  
    • Thanks jk2054 - email now sent to OCMC requesting an in person hearing.
    • You can easily argue your case with no sign on the nearest parking sign
    • Same issue got a fine yesterday for parking in suspended bay which was ending at 6:30 yesterday, next thing I see a fine 15 minutes before it. The sign was obstructed 
    • Hi all, an update on the case as the deadline for filing the WS is tomorrow i.e., 14 days before the hearing date: 7th June. Evri have emailed their WS today to the court and to myself. Attached pdf of their WS - I have redacted personal information and left any redactions/highlights by Evri. In the main: The WS is signed by George Wood. Evri have stated the claim value that I am seeking to recover is £931.79 including £70 court fees, and am putting me to strict proof as to the value of the claim. Evri's have accepted that the parcel is lost but there is no contract between Evri and myself, and that the contract is with myself and Packlink They have provided a copy of the eBay Powered By Packlink Terms and Conditions (T&Cs) to support their argument the contractual relationship is between myself and Packlink, highlighting clause 3a, e, g of these T&Cs. They further highlight clause 14 of the T&Cs which states that Packlink's liability is limited to £25 unless enhanced compensation has been chosen. They have contacted Packlink who informed them that I had been in contact with Packlink and raised a claim with Packlink and the claim had been paid accordingly i.e., £25 in line with the T&Cs and the compensated postage costs of £4.82. They believe this is clear evidence that my contract is with Packlink and should therefore cease the claim against Evri. Evri also cite Clause 23 of the pre-exiting commercial agreement between the Defendant and Packlink, which states:  ‘Contracts (Rights of Third Parties) Act 1999 A person who is not a party to this Agreement shall have no rights under the Contracts (Right of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.’ This means that the Claimant cannot enforce third party rights under the Contract (Rights of Third Parties) Act 1999 and instead should cease this claim and raise a dispute with the correct party.   Having read Evri's WS and considered the main points above, I have made these observations: Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency   This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri. Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.  As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. Clearly Evri have not read by WS as the above is all clearly explained in there.   I am going to respond to Evri's email by stating that I have already sent my WS to them by post/email and attach the email that sent on the weekend to them containing my WS. However, before i do that, If there is anything additional I should further add to the email, please do let me know. Thanks. Evri Witness Statement Redacted v1 compressed.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Can we take the simple approach?


kennyh
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4282 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Two questions.

1. If I am half of a joint account and I enter into legal proceedings (in this instance challenging the level of charges - not the bank's right to raise charges) and lose, then if I'm not worth a 'carrot' (name not on any deeds and no earnings to attach) can 'they' go after the other named person on the account, for costs?

2. When claiming back cr.card charges I always quote "It was held in earlier actions (and I can provide examples if required) that a contractual party can only recover damages for an actual loss or liquidated losses. It is clear that your charges do not reflect any actual and or real loss." and I believe this is included in UTCCR. If this IS the law of this land then is it not 'deployable' when claiming back bank charges?

After all, we're not challenging the banks right to charge - merely the level at which they do so. One also wonders whether BCOBs could be used in unison.

Thoughts please.

Link to post
Share on other sites

1 - Probably

 

2 - UTCCR does not apply to core revenue. The Supreme Court held that bank charge are core revenue.

However, the court did say that did not say that the charges were fair. The OFT has said they are unfair. I believe that charges could be recovered under BCOBS if someone has the get-up-and-go to try it out

Link to post
Share on other sites

Thanks Banky.

Looks like I've a heap of study to do on BCOBs; I'd only be playing Soduko to try preventing my little grey cell from suffering atrophy anyway!

Any input from the gathered masses would be gratefully received.

Once I 'cobble' a case together should I air it in the thread or consult by pm?

Link to post
Share on other sites

  • 2 weeks later...

Banky - anyone, do we know whether we can legitimately apply BCOB principles to actions prior to the introduction of the Code?

I'm still coming to terms with the concept of the (as I see them) looser conditions; certainly wider sweeping and VERY powerful. After being comparatively confined to various items of law, getting (horrible word) my head around this possible new found freedom, I find taxing but, there again, I am a wrinkly.

Also seeking to differentiate (should it be necessary) between the level of charges and a charge per se. Help here would also be appreciated.

Link to post
Share on other sites

Included in some of the informative notes placed on the forum earlier

All the test case did was rule out that the price of bank charges could not be used to assess fairness under this regulation. So the old argument that charges are levied at £35 but it only costs the banks £2' has gone. Yet there are many other arguments other than price which can indicate unfairness – especially in combination...

Was this information actually alluding to BCOBs or purely the OFT action?

Link to post
Share on other sites

  • 2 months later...

Bump!bump! The followingis designed to bring me up to date before I commence action.

Question: Has anyone, as yet, successfully and publically sued using the BCOB provisions.

Alternatively is it possible to encapsulate those attempts that have been made to sue any of the banks using BCOBs but have been 'obliged' not to disclose details.So many things have been in the 'air' that I need to reconsolidate before taking any action.

Reasoning - and given my wrinklyness this may well prove to be flawed- a fee charged (unless for a tangible service agreed between both parties) is - bye and large- a penalty.

If imposed unilaterally by a financial organisation, is it reasonable to sue for recompense deploying the BCOB principal of 'fairness' to support one's claim?

Similarly, is the time now ripe to challenge the level of charges imposed; and yes - I know that OFT challenged fairness under the wrong piece of law and the Supreme Court sent them packing.

But are we now really prevented from challenging charges in any way??

Edited by kennyh
include items omitted
Link to post
Share on other sites

Bump!bump! The followingis designed to bring me up to date before I commence action.

Question: Has anyone, as yet, successfully and publically sued using the BCOB provisions.

Alternatively is it possible to encapsulate those attempts that have been made to sue any of the banks using BCOBs but have been 'obliged' not to disclose details.So many things have been in the 'air' that I need to reconsolidate before taking any action.

Reasoning - and given my wrinklyness this may well prove to be flawed- a fee charged (unless for a tangible service agreed between both parties) is - bye and large- a penalty.

If imposed unilaterally by a financial organisation, is it reasonable to sue for recompense deploying the BCOB principal of 'fairness' to support one's claim?

Similarly, is the time now ripe to challenge the level of charges imposed; and yes - I know that OFT challenged fairness under the wrong piece of law and the Supreme Court sent them packing.

But are we now really prevented from challenging charges in any way??

 

I had Santander back down to basically whatever i asked from them after waiving a list of BCOB at their branch managers.

 

 

https://docs.google.com/file/d/0B_wcM5ZfmEE5TjRiU0JBM0xZYzQ/edit?pli=1

 

They gave into every demand, I am beginning to wonder what i could have got out them now, but so far

 

1. All charges refunded.

2. Hardship for my hassle to be donated to charity (i left amount blank to be curious, they actually provided 66% of charges amount on top)

3. Written apologies from the manager

4. Written statement they will change branch policy. i.e. When charges start they will investigate fully if faults at their end (believe it when i see it though)

Thanks to action group

 

Harris V abbey : settled

 

Glasgow Council Parking appeal won

 

Harris vs Santander: BCOB threats below had them refund charges, donate compensation to charity and alter branch policy.

 

https://docs.google.com/file/d/0B_wcM5ZfmEE5TjRiU0JBM0xZYzQ/edit?pli=1

 

Link to post
Share on other sites

BTW i would say keep it general and profuse. Hit them with a large list of BCOB you can levy against them, that will overload their lawyers (who they will consult)

 

I dunno i also tried the specific point of hold agents who make decisions legally responsible. It was kind of a two pronged attack.

 

1. Overwhelm them with a list of possible general charges, when you look into it, its easy to make a very long list. Do they really have resources to figure out which combo will and will not work. I seriously doubt that.

 

2. Be very specific you will go after anybody who works for them as a specific target. Be very specific as to BCOB, law and make it clear they will worsen your disposition toward a specific individual f they try to get clever. I made a separate document for that aspect alone.

Thanks to action group

 

Harris V abbey : settled

 

Glasgow Council Parking appeal won

 

Harris vs Santander: BCOB threats below had them refund charges, donate compensation to charity and alter branch policy.

 

https://docs.google.com/file/d/0B_wcM5ZfmEE5TjRiU0JBM0xZYzQ/edit?pli=1

 

Link to post
Share on other sites

oh yeh and to add the knockout punch at the end make it clear how the individual staff and the bank (name the branch as a target) will be subject to any press and consumer exposure you can produce..

 

i.e The branch name and staff can end up with their specific names appearing in google beside it.

 

However having kicked on a triple attack i now have no idea which one did the job. maybe the combo had what it took.

Thanks to action group

 

Harris V abbey : settled

 

Glasgow Council Parking appeal won

 

Harris vs Santander: BCOB threats below had them refund charges, donate compensation to charity and alter branch policy.

 

https://docs.google.com/file/d/0B_wcM5ZfmEE5TjRiU0JBM0xZYzQ/edit?pli=1

 

Link to post
Share on other sites

Many thanks Roger; I too have had minor 'results' from Santander - now I'm going to go at RBS.

As per #2 above from Banky

I believe that charges could be recovered under BCOBSlink3.gif

if someone has the get-up-and-go to try it out

I'm going to give BCOBs a serious look. Any contributions gratefully accepted particularly since I'm working on the basis that if current circumstances allow a BCOBs approach then how about much older charges and circumstances? Unfair now so unfair then?
Link to post
Share on other sites

I think approach is they key. I have a pretty revengeful im going to make something a major project if they start messing around with my life in an immoral or dishonorable manner. I wasnt even going to allow them the chance to settle, and go straight to court, but then the branch manager had been OK with me.

 

So anyway the point about making something a big creative project, attack on as many fronts is not what everybody will do. The receiver of your attack will pick up on just how much effort you are putting into to it and respond correspondingly. Overdo it on as many fronts as possible if you want to get somewhere, it gives plenty of strategies when they try to block one, just have another. Also try to go way over at least on what you see the average person would do. They tune their responses to the average persons actions.

 

That is how to win at least my experience in such things.

Thanks to action group

 

Harris V abbey : settled

 

Glasgow Council Parking appeal won

 

Harris vs Santander: BCOB threats below had them refund charges, donate compensation to charity and alter branch policy.

 

https://docs.google.com/file/d/0B_wcM5ZfmEE5TjRiU0JBM0xZYzQ/edit?pli=1

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...