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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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M+S Credit Card debt - Global Debt Sequence of Events


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If there was a clear 6 year period prior to 27th Aug 2007 when you made no payment or written acknowledgement to the debt then it will be SB'd (5 years if in Scotland). You would need to SAR your original lender or whomever you were paying up to that point (I assume your original lender). Nothing can restart the clock, not even a payment. Is this what you are saying?

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Hi

My brains in knots so not sure what I'm saying lol

 

Yes that's it basically. I contacted original lender M & S but they couldn't find any account for me (prob not if they've sold it on) so can't help me get original documents etc.

The question I really need answer to is because I have requested a CCA and informed them that I now consider a/c to be in ispute can they still take court action which they are threatening to do on the 21st April. If they do can I contest it on the basis they haven't given me my CCA (if they don't obviously)

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Hi Just read the letter for a SAR but what shall I put for a/c No as I haven't got one etc as a/c is so old. Also I have not had any correspondence with them for years so will my address satisfy them?

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Hi Thanks I took out an M & S store card around 1998-1999. I defaulted on it as I came out of work. ears later a DC came to our huse & persuaded my daughter to pay £100 off this a/c (she tho' it was a baliff as she was quite youngish at time) Then, accrding to them I paid a D/D (which I know is correct as just got a copy bank statement.) I believed that a) the balance had been cleared directly to M & S?? or that the DCA/Direct debit was after statute barred. I cannot prove this yet as refusing to give me info.

 

When I spoke to M & S they said I was not on their files and also wld not give me CRA details they use. I have looked at Equifax & Noodle. Both clear of any M & S accounts. Having difficulty logging onto Experian so not sure if it'll be on their site.

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Your daughter's payment is irrelevant. So when did you leave work - when was your last payment? You don't need to prove SB, they need to prove it isn't. So if your dates stack up then you can reply that there was a clear 6 years when nothing was paid by you towards this debt prior to the 2007 payment so the debt is SB'd and you will not be paying them.

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God I wish I could find out for definite when I last made a payment obviously when my daughter paid them it came out of the blue totally forgotten about the account and truthfully tho' it was paid.

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becasue she was coerced/under duress and didn't know what she was paying for - the acknowledgement has to be from you. So what are your dates? When did you leave work? When was your last payment or acknowledgment prior to Aug 2007? I seriously doubt anyway that there is any record of a doorstep collection.

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Okay

 

I think they have a record as when they rang me (before i was knowledgable) I refused to answer any questions but the guy did say "You owe this amount and yr daughter paid £100 on her visa" so they must have kept a record. She can't remember when but said it was years ago. I believe it was when we 1st moved to this house have lived here 14 yrs. We moved here in 1998 and that's when I gave my old job up. I'm not working at moment as I fractured ankle and had 2 ops so now crippling arthritis in it.

 

Sorry to be so vague about dates but it was so long ago, I have problems remembering what I did last week lol

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I know in order to get anyway I need actual dates but where from. M & S won't tell me a thing only to say they have no records and have checked my current address and former address so must have got rid of them or passed them on to a DCA?? I tho' about requesting my bank statements to see if any payments crop up but wld that be worth it not just in money but time trawling thru them?

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no you don't need to worry; your daughter is not you acknowledging the debt so that doesn't apply. You just need to send the SB letter to say you had not ack'd the debt for 9 years before the one of payment in 2007 made under duress. The debt is SB'd and you will not be paying anything towards it. Edit the template in the library to suit.

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On the point that brokebutnotbeatn makes about your daughter's payment... completely correct - payment made under duress, but more importantly, you can rightly say that the payment was neither paid by or authorised by you. With credit card records, you can prove that too. Doesn't reset the SB clock.

 

Good luck!

 

H. x

 

 

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Hi I have done a SAR to Marks & Sparks which I will post tomorrow a.m. I am also sending a CCA request to Experto Credite as Global say they are working for them. Is there a letter etc which I can send to Global to sort of say hey lay off the court case as you haven't fulfilled my request and I'll ask judge to throw it out!!!!

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Ha just worked out that if I haven't made a payment since Mar 2006 it became stat barred in March 2012 (not including a doorstep payment from daughter which I think was earlier) I'm in the clear, there not in the money !!! Thinking of a song there.

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What I meant to say is that if I didn't make a payment from 2001 onwards then it wld be stat barred in 2007. Payment was on 27th August 2007 so I presume stat barred wld have to be up to 26th August 2001 - 26th Aug 2007 an exact 6 years, and that would exclude any doorstep collection paid by daughter. The payment on 27th August was by a D/D (Proved by me). If I'm right then an I a0 Claim back daughter's £100 and also amount of D/D £60? He he wld love to take them bardstards to court and play em at own game.

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Pam. You say you gave your job up when you moved in 1998. Is that the case? You say this is when you stopped paying the card? When do you think you last made a payment? no you can't claim monies paid back. just because a debt is SB'd does not mean it does not exist. If you can be clear in your mind about the clear 6 years you should write as previously advised. It would be up to them to prove it is not - i.e. find a legitimate payment made by you in the 6 years prior to August 2007.

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Then all you can do IMHO is put them to strict proof of payment. i.e. write and say that prior to a one off payment by you in Aug 2007 you did not make any payments to this account for some 9 years therefore the account is statute barred. If they disagree then you would need to put them to strict proof of payment by you. This is how I would manage this one. However, you do seem to be changing your position on this as the thread progresses. This is an advice site so I would read around and get my ideas together if I were you then make an informed decision as how best you should proceed based on your personal circumstances.

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Hi I have today spoke to a helpful assistant in Credit Control at Marks & Spencers. She told me that I opened the account in 1995 and "it looked like it closed around 1998". She is going to send details on the account to me!!! No mention of any fees etc. I am going to send a letter to Global as you suggested and tell them to "prove it" etc.

 

Also what does IMHO stand for and is their a template letter I can look at please.

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