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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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ticket issued in BP garage


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Hi Rob S

 

Thanks for coming back to me, I am going to just ignore them. Like you say they have to prove that and, tell a judge why they ignored my questions..

 

C

[FONT=Comic Sans MS][SIZE=4][COLOR=magenta]C [COLOR=black]& [/COLOR][COLOR=blue]D :) [/COLOR][/COLOR][/SIZE][/FONT] [COLOR=black][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC[/B][COLOR=#000000]- Full settlement received & spent! £1,477.93 :-) [/COLOR][/COLOR][/FONT] [COLOR=mediumturquoise][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC claim 2![/B][/COLOR][COLOR=#000000] - Full settlement offer received 27/06 - £1,116 :) [/COLOR][/FONT] [FONT=Comic Sans MS][FONT=Comic Sans MS][COLOR=mediumturquoise][B]A&L[/B][/COLOR][COLOR=#000000] (for my Nan) - full settlement received on day of prelim hearing - approx £1500 :-)[/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Halifax[/B][/COLOR][COLOR=#000000] - (for a friend) - full settlement received 30/06 - £2576! :) [/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Barclays[/B][/COLOR][COLOR=#000000] - (for a friend) - Court forms were due to be submitted but he wants to wait for results of the court case with OFT[/COLOR][/FONT] [/FONT][/COLOR][/COLOR][FONT=Comic Sans MS][COLOR=#000000][B][COLOR=mediumturquoise]A&L[/COLOR][/B] - (for a friend) - court forms submitted - claim 'stayed' due to OFT case[/COLOR][/FONT]

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  • 2 weeks later...
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Gatwick has become a nightmare for anyone waiting to pick up passengers at both the BP services and the Mc Donalds. Or even just to have a break. If your waiting to pick up the better idea is to drive 7 miles down the M23 southbound to the services at Pease Pottage where you get 2 hours free parking. The foods better too ;)

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The BP by the North terminal allows you 40 mins with no return for 2 hours, but during the day the limited parking is usually full.

That 40 mins is from the time you enter the garage so if you put fuel in your being timed. They have changed the signs to make them bigger.

Next time I go up I'll check the Mc D's at the South Terminal.

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Hello

 

We have received a letter today from newlyn (a debt collector) saying that they have been 'instructd by Civil Enforcement to recover the penalty charge notice which remains outstanding' it says 'do not ignore this etter: Further action may be taken at considerable cost to you if the debt is not cleared'. It says I need to call them as a matter of urgency to clear this debt!

 

What should I do now? Do I write and say that I wasnt happy with the response i received from Civil enforcement and that I am prepared for them to take me to court as I havent done anything wrong or get a solicitor???

 

Any advice appreciated.. I dont want to have to pay them as I dont believe it is even legal what they are doing!

 

C :mad:

[FONT=Comic Sans MS][SIZE=4][COLOR=magenta]C [COLOR=black]& [/COLOR][COLOR=blue]D :) [/COLOR][/COLOR][/SIZE][/FONT] [COLOR=black][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC[/B][COLOR=#000000]- Full settlement received & spent! £1,477.93 :-) [/COLOR][/COLOR][/FONT] [COLOR=mediumturquoise][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC claim 2![/B][/COLOR][COLOR=#000000] - Full settlement offer received 27/06 - £1,116 :) [/COLOR][/FONT] [FONT=Comic Sans MS][FONT=Comic Sans MS][COLOR=mediumturquoise][B]A&L[/B][/COLOR][COLOR=#000000] (for my Nan) - full settlement received on day of prelim hearing - approx £1500 :-)[/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Halifax[/B][/COLOR][COLOR=#000000] - (for a friend) - full settlement received 30/06 - £2576! :) [/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Barclays[/B][/COLOR][COLOR=#000000] - (for a friend) - Court forms were due to be submitted but he wants to wait for results of the court case with OFT[/COLOR][/FONT] [/FONT][/COLOR][/COLOR][FONT=Comic Sans MS][COLOR=#000000][B][COLOR=mediumturquoise]A&L[/COLOR][/B] - (for a friend) - court forms submitted - claim 'stayed' due to OFT case[/COLOR][/FONT]

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Simple. Write to them and state that you are disputing the matter on the basis that you as the registered keeper have never had a contract with them. Point out that any alleged contract that Civil Enforcement may have had would be with the driver of the vehicle. Advise them that as the registered keeper you are not liable for any alleged contract that the driver entered into, nor are you under any legal obligation to provide them with details of the driver. Also point out to them that no company can legally issue a penalty charge notice in respect of parking on private premises. The only bodies who can issue PCN's are local authorities who enforce decriminalised parking under the 1991 Road Traffic Act on the public highway. This legislation does not apply to parking on private premises.

 

PS The point the DCA make about taking further action at considerable cost is a scare tactic. The worst they could do is issue proceedings in the small claims court, and then they would be forced to prove they had a contract with a driver which the driver had agreed to.

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Hello Everyone

 

This is my first post here although I have made several on the previous site mentioned.

 

We had three pcn's for different cars and have now had our three letters from Newlyn. Again we appealed on the grounds that we did not see the signs and the fact BP's facilities were being used. No one was really interested least of all the BP 'dont careline'.

 

I did telephone Newlyn but all they said was that if you dont pay we will get a warrant of execution and come and take your car. He also said that I wouldn't get the chance to put my case in court.

 

Is this correct?

 

I now have a whole list of people who have been let off. some who stayed for longer that my drivers did. How can that be justice?

 

Any advice greatfully received.

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Hi Ladysafe,

 

I've seen your posts over on pepipoo in relation to the BP garage saga. The comment made by Newlyn about getting a warrant of execution is nothing more than scare tactics. They would have to issue a claim against you in the county court and then win the case before they could start issuing warrants against you. To say you won't have a chance to contest the mater in court is simply outrageous!

 

I would write to them and state you are disputing the debt on the basis that you had no contract with them, so therefore you are under no obligation to pay CEL anything. If they take you to county court it will be up to them to prove that a contract existed between the driver of the vehicle, not the registered keeper.

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Hi Rob S

 

thanks for that, I will get the letter off tomorrow.

 

The guy at Newlyn also said that I was given the wrong information - by a policeman - that it is the responsibilty of the driver and not the registered keeper.

 

He obviously doesn't know what he is talking about.

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No, they seem to think bluff,bluster and intimidation will overcome a lack of knowledge of the law. The only time a registered keeper will be liable for a penalty charge notice is when it has been issued by a local authority under the Road Traffic Act 1991 for a contravention on the public highway, not on private premises.

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i have got a ticket from "civil enforcement ltd" now although it wasnt the bp garage it was somewhere else

 

the comapny faxe dthem to cancel it and gave me their details as

 

creative car park management ltd

33/35 daws lane

london nw7 4sd

 

te: 0870 2098000

fax: 0870 209 9000

 

email [email protected]

web: <title></title>

 

is this the same company

 

even though the company who uses civil enforcement sent them a fax cancelling hteticket civil are still persuing it and threatening court

 

i have gone down to the company concerned and the guy who sent the fax said he will be a witness in court for me

 

any help greatly appreciated

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Nice and simple. Write to them and state that as the registered keeper you are not liable for any contract which they may have formed with the driver of the car.If they want to pursue this matter, advise them to contact the driver of the car, and also advise them that you are under no legal obligation to supply them with the driver details. You are also under no obligation to admit to them that you are the driver (if that is the case), but if you are the driver don't lie and deny it, because in the event they do have evidence that you are the driver that could put you into a tricky position.

 

If they do take action in the county court it is up to them to prove to the court 1) who the driver was and 2) whether or not they had a valid contract.

 

I also suggest you read through the following very informative thread:-

 

http://www.consumeractiongroup.co.uk/forum/parking-traffic-wardens/65341-private-parking-companies-charges.html

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Simple. Write to them and state that you are disputing the matter on the basis that you as the registered keeper have never had a contract with them. Point out that any alleged contract that Civil Enforcement may have had would be with the driver of the vehicle. Advise them that as the registered keeper you are not liable for any alleged contract that the driver entered into, nor are you under any legal obligation to provide them with details of the driver. Also point out to them that no company can legally issue a penalty charge notice in respect of parking on private premises. The only bodies who can issue PCN's are local authorities who enforce decriminalised parking under the 1991 Road Traffic Act on the public highway. This legislation does not apply to parking on private premises.

 

PS The point the DCA make about taking further action at considerable cost is a scare tactic. The worst they could do is issue proceedings in the small claims court, and then they would be forced to prove they had a contract with a driver which the driver had agreed to.

 

Hi Rob

 

Do you think it will matter that I have previously told Civil Enforcement that it was my boyfriend driving the car?

 

Thanks. C

[FONT=Comic Sans MS][SIZE=4][COLOR=magenta]C [COLOR=black]& [/COLOR][COLOR=blue]D :) [/COLOR][/COLOR][/SIZE][/FONT] [COLOR=black][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC[/B][COLOR=#000000]- Full settlement received & spent! £1,477.93 :-) [/COLOR][/COLOR][/FONT] [COLOR=mediumturquoise][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC claim 2![/B][/COLOR][COLOR=#000000] - Full settlement offer received 27/06 - £1,116 :) [/COLOR][/FONT] [FONT=Comic Sans MS][FONT=Comic Sans MS][COLOR=mediumturquoise][B]A&L[/B][/COLOR][COLOR=#000000] (for my Nan) - full settlement received on day of prelim hearing - approx £1500 :-)[/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Halifax[/B][/COLOR][COLOR=#000000] - (for a friend) - full settlement received 30/06 - £2576! :) [/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Barclays[/B][/COLOR][COLOR=#000000] - (for a friend) - Court forms were due to be submitted but he wants to wait for results of the court case with OFT[/COLOR][/FONT] [/FONT][/COLOR][/COLOR][FONT=Comic Sans MS][COLOR=#000000][B][COLOR=mediumturquoise]A&L[/COLOR][/B] - (for a friend) - court forms submitted - claim 'stayed' due to OFT case[/COLOR][/FONT]

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Congratulations Jadsia...

[FONT=Comic Sans MS][SIZE=4][COLOR=magenta]C [COLOR=black]& [/COLOR][COLOR=blue]D :) [/COLOR][/COLOR][/SIZE][/FONT] [COLOR=black][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC[/B][COLOR=#000000]- Full settlement received & spent! £1,477.93 :-) [/COLOR][/COLOR][/FONT] [COLOR=mediumturquoise][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC claim 2![/B][/COLOR][COLOR=#000000] - Full settlement offer received 27/06 - £1,116 :) [/COLOR][/FONT] [FONT=Comic Sans MS][FONT=Comic Sans MS][COLOR=mediumturquoise][B]A&L[/B][/COLOR][COLOR=#000000] (for my Nan) - full settlement received on day of prelim hearing - approx £1500 :-)[/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Halifax[/B][/COLOR][COLOR=#000000] - (for a friend) - full settlement received 30/06 - £2576! :) [/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Barclays[/B][/COLOR][COLOR=#000000] - (for a friend) - Court forms were due to be submitted but he wants to wait for results of the court case with OFT[/COLOR][/FONT] [/FONT][/COLOR][/COLOR][FONT=Comic Sans MS][COLOR=#000000][B][COLOR=mediumturquoise]A&L[/COLOR][/B] - (for a friend) - court forms submitted - claim 'stayed' due to OFT case[/COLOR][/FONT]

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Hi Rob

 

Do you think it will matter that I have previously told Civil Enforcement that it was my boyfriend driving the car?

 

Thanks. C

 

It may matter if they decide to pursue the matter in court against him, but even then, they have to satisfy the court that there was a contract formed between them and him, and even if they can prove that, they can only go after any actual damages they have lost as a result of the alleged overstay.

 

However, if they insist on writing to you as the registered keeper and demanding payment from you then they are on to a loser:D

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Nice result Ladysafe:D They sure made you work for it though!

 

Only with the help of people like you have I managed to achieve this.

 

Hopefully I will now be able to help other people - if they find us.

 

Sadly lots of people are paying up without realising.

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  • 3 weeks later...

Hello. I have sent both Civil Enforcement and Newlyn (debt collectors) letters last week refusing to pay. I was very lucky in that the solicitor guy from on here wrote them for me! I am hoping that they wont contact me again but we will see.. If anyone wants copies of the letters, I am happy to email across.

 

C

[FONT=Comic Sans MS][SIZE=4][COLOR=magenta]C [COLOR=black]& [/COLOR][COLOR=blue]D :) [/COLOR][/COLOR][/SIZE][/FONT] [COLOR=black][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC[/B][COLOR=#000000]- Full settlement received & spent! £1,477.93 :-) [/COLOR][/COLOR][/FONT] [COLOR=mediumturquoise][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC claim 2![/B][/COLOR][COLOR=#000000] - Full settlement offer received 27/06 - £1,116 :) [/COLOR][/FONT] [FONT=Comic Sans MS][FONT=Comic Sans MS][COLOR=mediumturquoise][B]A&L[/B][/COLOR][COLOR=#000000] (for my Nan) - full settlement received on day of prelim hearing - approx £1500 :-)[/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Halifax[/B][/COLOR][COLOR=#000000] - (for a friend) - full settlement received 30/06 - £2576! :) [/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Barclays[/B][/COLOR][COLOR=#000000] - (for a friend) - Court forms were due to be submitted but he wants to wait for results of the court case with OFT[/COLOR][/FONT] [/FONT][/COLOR][/COLOR][FONT=Comic Sans MS][COLOR=#000000][B][COLOR=mediumturquoise]A&L[/COLOR][/B] - (for a friend) - court forms submitted - claim 'stayed' due to OFT case[/COLOR][/FONT]

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  • 2 weeks later...

An update.. We received a letter in the week from Newlyn to advise that they were no longer dealing with the account and that I should deal with Civil Enforcement if I have any queries... RESULT! I am now hoping that either:

 

I never hear from Civil Enforcement again or..

 

They say the ticket is cancelled

 

I hope they dont use another debt collector or they will get the same letter Newlyn did!!

 

C

[FONT=Comic Sans MS][SIZE=4][COLOR=magenta]C [COLOR=black]& [/COLOR][COLOR=blue]D :) [/COLOR][/COLOR][/SIZE][/FONT] [COLOR=black][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC[/B][COLOR=#000000]- Full settlement received & spent! £1,477.93 :-) [/COLOR][/COLOR][/FONT] [COLOR=mediumturquoise][FONT=Comic Sans MS][COLOR=mediumturquoise][B]HSBC claim 2![/B][/COLOR][COLOR=#000000] - Full settlement offer received 27/06 - £1,116 :) [/COLOR][/FONT] [FONT=Comic Sans MS][FONT=Comic Sans MS][COLOR=mediumturquoise][B]A&L[/B][/COLOR][COLOR=#000000] (for my Nan) - full settlement received on day of prelim hearing - approx £1500 :-)[/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Halifax[/B][/COLOR][COLOR=#000000] - (for a friend) - full settlement received 30/06 - £2576! :) [/COLOR][/FONT] [FONT=Comic Sans MS][COLOR=mediumturquoise][B]Barclays[/B][/COLOR][COLOR=#000000] - (for a friend) - Court forms were due to be submitted but he wants to wait for results of the court case with OFT[/COLOR][/FONT] [/FONT][/COLOR][/COLOR][FONT=Comic Sans MS][COLOR=#000000][B][COLOR=mediumturquoise]A&L[/COLOR][/B] - (for a friend) - court forms submitted - claim 'stayed' due to OFT case[/COLOR][/FONT]

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10th Feb 2007, I filled up at the BP garage Gatwick. Whilst filling up I noticed that my driver side front tyre was flat. I tried to use the stations air pump but it was broken. I next tried to change the wheel, but struggled to get the wheel off, so called for road side assistance. After a short while an AA man, who was in the garage happened to notice my predicament and helped me to change the wheel. I have since received a £100 fine from Civil Enforcement Ltd. I have written back to dispute the fine, but they have insisted that I have to pay up. I have written four letters asking them to explain their relationship with BP and to explain why they consider it an offense to be broken down at a Garage. Every letter received back ignores these and other questions and instead just presses on with the threat of court action and damaging my credit rating. I have now received a 'Final Reminder before Legal action', which I have just sent back to them saying it has been incorrectly sent and asked them to refer back to my previous correspondence. I will not pay even if I have to go to court. I will let you know how I get on.

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Their correspondence is entitled 'PCN' to make you think it is a Penalty Charge Notice. It is of course no such thing. It is a Parking Charge Notice which has no legal susbstance.

 

I wrote to BP Customer Care - find their email address on the BP web site. I told them that I would not be paying the bill and to get the person in charge of employing CEL to contact me.

 

He did. His name is Peter Edwards and he is based at BP's offices in Milton Keynes.

 

I told him in no uncertain terms that he should be ashamed of treating genuine customers in this way (as MD of my own business I was in a position to compare the way we deal with customers and how BP do). Fortunately for me I could immediately tell him:

 

1. that he could check my Nectar Card to see just how regular a customer I was

2. As a vehicle leasing Company I would immediately stop issuing BP Cards to my customers

3. I would never visit another BP site - and I do not now

4. That BP (he denied this but I know it to be different) get a rake from this - either in charges to CEL in awarding the Contract or from the tickets issued. He hedged around this the more I pushed him.

5. I told him that I would be seeing both CEL and himself in Court for Harrassment in trying to enforce a Contract to which I had not agreed to, and that I would NOT be paying this Invoice (because that is all it is)

 

He claimed there was nothing he could do about it. However I wrote to CEL (copying in BP) telling them in no uncertain terms they were trying to enforce an un-enforceable contract, and that I was fully prepared to see them in court. I gave them 12 days to respond. They haven't done so even though I sent this by Recorded Delivery. That was in mid-February.

 

As far as I am concerned the matter is now closed.

 

Let me know if anyone needs a copy of the letter.

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