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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • jk2054
      Santuary Housing

      By jk2054 · Posted

      Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • finaldj
      Santuary Housing

      By finaldj · Posted

      I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • dx100uk
      Debt advice

      By dx100uk · Posted

      lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • dx100uk
      Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form

      By dx100uk · Posted

      i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • axil23
      Wrong settlement quote given on PCP.

      By axil23 · Posted

      I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Being prosecuted by TfL

Missxx
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Missxx

Missxx

Posted
Posted

Hello I need help with my situation. Last year in December 2011 I was caught using a child travel card on a bus in Stratford. I had a valid 18+ oyster card with me at the time, however at the time I did not think I had any money on the oyster and I had no money on me at the time so I used the child ticket on the bus even know I knew it was wrong I used it to get me to Stratford station so I could check my oyster and get home.

 

At the end of the journey an inspector checked everyone's tickets and I was caught using the child travel card, I appoloigised and tried to explain my reasons and I showed him that I had a valid oyster card he checked my oyster on his reader and it actually had money on it.. I was so shocked that I made such a stupid foolish mistake and I offered to tap on there and then and to pay for the journey with the oyster but he would not let me. He did not caution me he just said he has to take some details down so I gave my details to him and he said tfl will be in touch.

 

Its my first time that this has happened and I dont understand why I did not receive a fine. All I got from TFL was one letter saying I have to reply and send it back.. which I did.. and I got a letter saying there dealing with the incident and I may be prosecuted.. then months later I didn't hear nothing not even a fine then BAM I got a letter from court saying i have to appear in court in March. :/ I feel so bad and terrible and I hate what I have done, I am so ashamed of myself Im really scared and Im willing to pay a fine but I really don't want a criminal record.

 

I am studying in college and I want to become a Vet and a criminal record will ruin my career and my life. Should i just jump of a cliff?

 

Please someone HELP I need to know how to get TFL to settle out of court and am willing to pay them a fine to settle out of court I really want to avoid going to court and getting a criminal record HELP how can I get TFL to settle out of court? Whats the best option to avoid going to court? PLEASE HELP I cant eat or sleep properly with this on my mind 24/7

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honeybee13

honeybee13

Posted
Posted

Hello again.

 

I hope you get some answers from the guys if they're around. I have to tell you that you the inspector didn't have to offer you the option of paying a penalty fare. Being pedantic, only a court can impose a fine.

 

Let's hope they can find something for you to say to TfL to see if they will agree to settle with you.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Missxx

Missxx

Posted
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Posted

Yeah me too I cant believe this is happening I really dont know the best option I really dont want or need a criminal record over this.. whats the best option to avoid this from happening?

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honeybee13

honeybee13

Posted
Posted (edited)
Am not sure what to do? should I go court and plead not guilty? should I phone TFL and ask them to settle out of court if i pay them money?

 

Hello again. I'm not from the transport industry but some of the people here are.

 

I can't say whether it's best to ring or write, but hopefully someone will suggest what it's best to say to TfL. I don't think it's as simple as offering money because it depends on their case and details that we don't know here. I do know that there is time to negociate up until it goes to court, but I would say you need a structured argument.

 

I don't see why you would want to plead not guilty if TfL can prove that you are. From what I've read here, that could cause you further problems.

 

Please bear with us until the guys can get here.

 

HB

Edited by honeybee13
spelling.

Illegitimi non carborundum

 

 

 

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Old-CodJA

Old-CodJA

Posted
Posted

Without doubt the best option is to write to the office from which the letter you have received was sent.

 

You are over 18 and therefore entitled to vote if registered, clearly you cannot therefore also be young enough to claim a child fare discount. It is relatively easy to prove such a case and your posts makes clear that you do not deny knowing it was wrong, but there is nothing to stop you trying to convince the TOC to allow an alternative disposal. If this is a first offence you should get a fair hearing and there are a few basics that your letter should contain:

 

1. A sincere written apology to the rail company and the staff concerned,

2. Give an undertaking not to repeat the 'uncharacteristically silly' act,

3. Stress how disproportionate the effect of a conviction would be on your future employment and career prospects,

4. Offer to pay any outstanding fares and all of the rail company's reasonable costs incurred to avoid Court action.

 

They don't have to agree, but it is the best you can realistically do if your case is as straightforward as your post suggests. .

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Missxx

Missxx

Posted
  • Author
Posted

Thank you this is some great advice I'm 18 and its the first time this has happened I have never done anything wrong and my record is clean. I was caught on the bus so you think I should write to the bus company? The only letter I have is the court letter. Where can I get the email to contact the bus company directly?

 

Thanks

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Old-CodJA

Old-CodJA

Posted
Posted
All I got from TFL was one letter saying I have to reply and send it back.. which I did.. and I got a letter saying there dealing with the incident and I may be prosecuted..

 

Write your letter, sign and date it and send it by Royal Mail recorded delivery to the address that was on the letter, which you refer to in your original post.

 

This is MUCH more effective than email.

 

Sorry if it seems a bit 'old style, but you do need to put real effort and a bit of a 'personal touch' into convincing them that they should allow you to settle.

 

If you do not still have that letter, read the Summons to Court that you have received and the address of the prosecutor (TfL Office) will be on that.

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Missxx

Missxx

Posted
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Posted

Aww man I feel so bad but I dont know if they will understand what a criminal record will do. Im willing to pay any costs, and do anything they want me to but not a crinimal record, I wanna become a vet surgeon and I cant work with animals with a criminal record so that means I would have to leave college :( and to do what? I wanna go uni and study for 7-10 years to get to job that iv wanted for most my life :( omg my life is over might as well jump of a bridge!!

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Old-CodJA

Old-CodJA

Posted
Posted
Aww man I feel so bad but I dont know if they will understand what a criminal record will do. Im willing to pay any costs, and do anything they want me to but not a crinimal record, I wanna become a vet surgeon and I cant work with animals with a criminal record so that means I would have to leave college :( and to do what? I wanna go uni and study for 7-10 years to get to job that iv wanted for most my life :( omg my life is over might as well jump of a bridge!!

 

No not yet, am running out of time, I think I might phone them instead

 

Sorry if some oversensitive soul thinks this is a bit harsh, but I really do think it needs saying sometimes. Whilst you are spending time at your PC typing further posts on here, why not spend that time putting together a letter to send to TfL.

 

I say this from experience, the longer you procrastinate over it, the less likely you are to get a favourable response. Yes of course the prosecutors staff realise the effect of conviction, but quite often the company feel that prosecution is as much about re-education as it is punishment.

 

Show that you are remorseful, write a genuine apology. Give TfL a reason to give you another chance. This will not go away and you need to deal with it as promptly as possible in an adult way.

 

In reality, it is not likely to be a life-changing event, though conviction is something that you would need to declare. TfL are not forced to accept your plea for leniency, but if you don't get on with it then it's never going to happen.

 

You can phone them and maybe you'll get a sympathetic ear, but don't be surprised if they tell you that you must put any further comment in writing anyway.

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Missxx

Missxx

Posted
  • Author
Posted
Sorry if some oversensitive soul thinks this is a bit harsh, but I really do think it needs saying sometimes. Whilst you are spending time at your PC typing further posts on here, why not spend that time putting together a letter to send to TfL.

 

I say this from experience, the longer you procrastinate over it, the less likely you are to get a favourable response. Yes of course the prosecutors staff realise the effect of conviction, but quite often the company feel that prosecution is as much about re-education as it is punishment.

 

Show that you are remorseful, write a genuine apology. Give TfL a reason to give you another chance. This will not go away and you need to deal with it as promptly as possible in an adult way.

 

In reality, it is not likely to be a life-changing event, though conviction is something that you would need to declare. TfL are not forced to accept your plea for leniency, but if you don't get on with it then it's never going to happen.

 

You can phone them and maybe you'll get a sympathetic ear, but don't be surprised if they tell you that you must put any further comment in writing anyway.

 

No thank you your right its not going to go away and its something I have to deal with. Thanks its something that i'm going to do.

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  • 8 months later...
Simplyraj

Simplyraj

Posted
Posted

Hi I'm having the same problem, I mistakenly used the child card and was caught! They have sent me the letter saying the legAl prosecution will be done!

Did you find any solutions to your problem!

Did you paid any fine?

Did they took you to the court?

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markl1987

markl1987

Posted
Posted
Hi I'm having the same problem, I mistakenly used the child card and was caught! They have sent me the letter saying the legAl prosecution will be done!

Did you find any solutions to your problem!

Did you paid any fine?

Did they took you to the court?

 

Simplyraj if you start your own thread with all the details of the incident then people can advise you accordingly and help you out.

This thread is from Feb this year so getting old now

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  • 1 month later...
Littlebush

Littlebush

Posted
Posted

Similar situation, my wife used my staff pass quite innocently, she even had her own oyster with her but they still took details and it all went to court and fined. I am not sure though if it will show up as a criminal record, but if it does it's our lives screwed for five years as it affects her immigration.

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firstclassx

firstclassx

Posted
Posted

If TfL are involved, and it involved the railway, then she is likely to have been convicted under Section 5(3a) - Regulation of Railways Act 1889, which appears on a criminal record.

 

Travelling on a railway without having previously paid the fare, and with intent to avoid payment.

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Old-CodJA

Old-CodJA

Posted
Posted
Thanks

 

The prosecution letter states its an offence and imposition of a miscellaneous railway byelaw.

 

Any idea if that would show on an enhanced Crb (or whatever it's called these days)?

 

Thanks agin

 

If the Summons alleged the strict liability breach of Byelaw, the conviction will not show up on a basic CRB check, but ought to be declared if your job requires a high level of integrity

 

It is not a recordable offence

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rambo

rambo

Posted
Posted

Why are people getting on buses with other peoples passes?

I live with 2 other people and never pick up thier wallets by mistake..........................................

All I ask is to be treated fairly and lawfully.

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